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Cami de les Pasquales 6, 43840 Salou, Spain
14 July 2016
눉The very night we came, we were charged 400 euros more than we had in the reservation. In fact, I presented the reality on the reservation site, and therefore I got a reservation price, which got increased when we got there, since my son was more than 12... Whatever, since I presented the reality, why wasn't the reservation changed, so as not to be faced to such an unpleasant situation? The receptionist (brown-haired, on duty on the 25th of June) explained the situation to me, but, as I got very upset, she told me that I could go and search for another hotel!!! Awfully unprofessional! Another minus would be for the cleaning staff who, in spite of doing their job, they would do it in the afternoon, when we wanted to take a nap. Moreover, the noise coming from the neighbourhood, near the pool, during the day and in the evening, up to 23,30-24,00 was really annoying!
눇Well, there are a few ideas to be underlined since there have been so many good people.Nice, kind and professionist. First of all, the chief of the staff in the restaurant, Mr. Fernando, a very kind man, who reacted as soon as he heard of my father's birthday; he himself brought a cake and sang "Happy Birthday" for my father, who became very touched. Thank you once again! Then, I have to mention the lady supervisor, dear Esperanza, Carlos and Raquel (from the reception)... The food was great, plenty of food, a wide variety. The staff who cleaned the room did their job. All in all, it was good, except for...
12 July 2016
눉We had no negative situation but maybe they might look at the Blind Cords see a lot of young children playing with them very dangerous
눇Everything from Great Food to Great Facility,ideally located to Beach,Parks and Shopping
13 July 2016
눉I didn't like fruits with molds. Small variety of food and not so tasty.
눇Rooms are clean.
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