Alemanes, 27, Old town, 41004 Seville, Spain
#154 of 201 hotels in Seville
Guests' ChoiceBased on 324 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.7
Facilities
8.2
Staff
9.1
Value for money
7.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 April 2024
Lee
United KingdomRoom was a bit basic, balcony was too small to sit on, the pool was unheated and too cold to use, the elevator was in constant use by people visiting the terrace, leaving us stuck on the first floor with a buggy for a while each day. The room service menu was really expensive too, over 20€ a sandwich.
Location was beautiful & very lively. Cleaning staff were good and work really hard.
Stayed in April 2024
Reviewed: 17 April 2024
Koch
United StatesThe room was small and there was no table where I could sit with my laptop. I had to go to the common areas to work at a table. This seems unusual. Also, the street noise was very bad one of the three nights we were there (garbage collection, etc.) We had trouble sleeping.
Helpful staff. Nice ambience. Clean, modern. Nice rooftop bar. Great location.
Stayed in March 2024
Reviewed: 15 April 2024
Gökhan
Turkeyreserved room
Offered room was not good ,but reception was gentle and changed the room.
Stayed in April 2024
Reviewed: 27 March 2024
Claire
United KingdomSpa facilities were broken. The decor seemed a little tired.
Fabulous location overlooking the Giralda & Cathedral. Great rooftop bar.
Stayed in February 2024
Reviewed: 23 March 2024
Maureen
United KingdomNot having easy chairs in the bedroom, toilet a bit low
Good locations and friendly staff
Stayed in March 2024
Reviewed: 19 March 2024
Philip
United KingdomSlightly strange arrangement of shower and toilet in the room,
A great location, very friendly staff happy to help with our train tickets for our onward trip. Great view from the rooftop terrace bar.
Stayed in March 2024
Reviewed: 19 March 2024
Lewis
VietnamKept getting asked if we were guests at the hotel everytime we tried to use facilities for guests, it became rather annoying. Some staff are particularly disagreeable, especially those working on the terrace bar.
Most of the staff, like Maria were very friendly and helpful. Stayed here lots, rooms are very nice, beds very comfortable.
Stayed in March 2024
Reviewed: 6 March 2024
David
United KingdomVery loud at night due to location and small beds
Location and service were amazing
Stayed in March 2024
Reviewed: 5 March 2024
Claire
United KingdomThe room was good but when sharing with a friend, having the bath and nice shower in the main room wasn’t ideal. The sink is also in the main room nd that’s the only small mirror. The shower in the bathroom was so small. It would be good to have the option for a bigger bathroom if you require privacy.
The staff were attentive, friendly and professional. The facilities and location are incredible.
Stayed in March 2024
Reviewed: 1 March 2024
Keetelaar
NetherlandsThe staf was very friendly
Stayed in February 2024
Reviewed: 1 March 2024
Anisha
United KingdomThis is a minor observation - the rooftop bar is very popular and this means most rooms will hear music until midnight on the weekends and the clear up activities. My room was close to the entrance to the bar and so there was minimal privacy if the windows/ blinds were kept open. Given that this was very a short stay, it wasn’t too big a deal, but I would recommend you request a room a little away from the rooftop if you have young children or are staying longer (and plan to sleep before midnight).
The location is absolutely brilliant. In the heart of the town and all key places to visit are within a 5-10 minute walking distance. The main cathedral is opposite the hotel.The staff & service was also superb and the room sizes are much larger than you’d expect.
Stayed in February 2024
Reviewed: 20 February 2024
Michelle
Irelandcoffee machine not working
Location
Stayed in February 2024
Reviewed: 17 February 2024
Sally
United KingdomNothing
The location, the layout, the spa,the room and friendly helpful staff
Stayed in February 2024
Reviewed: 22 January 2024
Phiroze
United KingdomThe noise from the street was a little disturbing. Would have been good to have a thermostat in the room to control the temperature.
Excellent location, friendly staff, very clean. Superb roof top bar
Stayed in January 2024
Reviewed: 7 January 2024
Maeve
IrelandRoom is very small.
Location
Stayed in January 2024
Reviewed: 6 January 2024
Shelly
United Stateslack of an actual closet
The location was great and the staff was very friendly and helpful.
Stayed in December 2023
Reviewed: 28 December 2023
Madigan
New ZealandThe fact that you did not serve zero Spanish beer which are some of the Best in the world.
The location was brilliant the staff excellent and the rooms were super. Breakfast was diverse and a great setting.
Stayed in December 2023
Reviewed: 19 December 2023
Charlotte
United KingdomThe spa is nice but only ok (no sauna), the room service cesear salad was again ok but not amazing and they then had difficulities getting my car so had to wait for 1 hour before I could leave which was frustrating.
Very nicely decorated hotel with fantastic staff and a beautiful view of the cathedral. The bed was extremely comfortable as well as the bath - great location!
Stayed in December 2023
Reviewed: 4 November 2023
Amber
United StatesThe bathrooms located near the breakfast buffet space could use updates and a good cleaning; they also need to be supplied daily with toiletries.
We liked the hotel location, and the view from our room.
Stayed in September 2023
Reviewed: 23 October 2023
Steve
United KingdomSome drawers to put clothes in would have been nice and my partner would have appreciated a full length mirror. Not much of a problem for a short stay but it may become more of an issue if you were staying for more than a few days. Breakfast was expensive.
Room was really nice, quiet with a very comfortable bed
Stayed in October 2023
Reviewed: 22 October 2023
Jane
SpainLack of drawer/storage space in rooms. No magnifying mirror in bathroom & no full length mirror.
The staff were fantastic, very caring & nothing was too much trouble. Breakfast was excellent.
Stayed in October 2023
Reviewed: 21 October 2023
Sheila
United KingdomSlightly noisy
Good location
Stayed in September 2023
Reviewed: 25 September 2023
Misho
United KingdomLack of coffee / tea in the room and limited room service hours. View was of neighbouring windows.
Location, rooftop bars, pool, staff
Stayed in September 2023
Reviewed: 11 September 2023
Caroline
United KingdomBathroom cleanliness could have been better
Fabulous roof terrace. The room was very large and breakfast was excellent.
Stayed in September 2023
Venice, Italy
Broadway, UK
Merlimont, France
Arkasa, Greece
Chongqing, China
Oberammergau, Germany
Santiago, Chile
Saint-Paul-de-Vence, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content