Avenida Alfonso X el Sabio, 11, 03002 Alicante, Spain
#30 of 76 hotels in Alicante
Guests' ChoiceBased on 1003 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.3
Facilities
8.3
Staff
9.0
Value for money
8.1
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Stephen
United KingdomAll good
Great room nice breakfast.
Stayed in April 2024
Reviewed: April 22, 2024
Nicola
United KingdomShower not getting warm or hot
Shower was cool & couldn’t get it warm. Otherwise really lovely thank you!
Stayed in April 2024
Reviewed: April 21, 2024
Elena
RomaniaBreakfast area very small and in some mornings you had to wait to be seated.
Location!
Stayed in February 2024
Reviewed: April 20, 2024
Martin
NorwayImprove the bar
Location and friendly staff
Stayed in March 2024
Reviewed: April 20, 2024
James
United KingdomI couldn't get the TV to go into any channels despite my efforts. Also whilst the bathroom was v comfortable it was odd placing the wc right behind the door and also putting the door step in a place where it's rather easy to stub your toes.
Room was a good size & bed was comfortable. Good to have a bath.
Stayed in April 2024
Reviewed: April 9, 2024
Christine
SwitzerlandCould still hear the traffic noise with window closed
The staff were fantastic, so friendly and helpful, nothing was a problem.
Stayed in April 2024
Reviewed: April 7, 2024
Julia
AustraliaNo where to eat. Plenty of eating establishments nearby but I was solo travelled and area popular so places full.
Location, clean, comfortable. Plenty of bottled water in room. Good bathroom and provisions including toothbrush and paste - also tv remote in sealed bag so presume cleaned.
Stayed in April 2024
Reviewed: April 7, 2024
Sabah
SwedenThe breakfast is poor, and the furniture is old, the price is expensive compared by facilities older and service in the hotel
Location and staff
Stayed in April 2024
Reviewed: April 2, 2024
Kim
United KingdomThe property states there is a bar but it is never open ! The tv system does not have any English channels , most hotels have at least one English news channel
The property’s location was good , near to many bars and restaurants
Stayed in April 2024
Reviewed: April 1, 2024
Ursula
IrelandStayed on two separate occasions recently. On the second visit, found mattresses in that particular room too light and thin for comfort.
Good location, friendly staff, clean and good value for money.
Stayed in March 2024
Reviewed: March 31, 2024
Roger
United KingdomCold water in foyer was always empty. Lift ran away when we called it.
Location excellent . We did not have breakfast.
Stayed in March 2024
Reviewed: March 27, 2024
Mary
IrelandIt was noisy at the weekend but that is to be expected on an city break.
The hotel is so central...restaurants,pubs and beach all within walking distance.
Stayed in March 2024
Reviewed: March 26, 2024
Susan
United KingdomA little noisy at night
Fabulous breakfast
Stayed in March 2024
Reviewed: March 25, 2024
Afroze
Pakistanroom and location
Stayed in February 2024
Reviewed: March 23, 2024
Mono
NorwayBreakfast was good. But tea and coffee,hot water was not hot enough.
Stayed in March 2024
Reviewed: March 20, 2024
Emma
United KingdomStaff, location, room, cleanliness
Stayed in February 2024
Reviewed: March 17, 2024
Pauline
United KingdomNo tea coffee in the room
Close to beach
Stayed in March 2024
Reviewed: March 13, 2024
Heaver
FranceGreat location, nice well-appointed comfortable room with good bathroom. Lovely friendly and helpful staff - and a fantastic breakfast - tops!
Stayed in March 2024
Reviewed: March 11, 2024
Marlen
SpainVery friendly and helpful staff, good location, spacious room.
Stayed in March 2024
Reviewed: March 11, 2024
Raul
United KingdomNot soundproof. It was noisy at night
I only stayed for one night, but it was all I needed. Comfy room, a bit dated, but ok.
Stayed in January 2024
Reviewed: March 8, 2024
Oğuz
BelgiumThere was no wifi connection in the room which is a really unwanted situation. There was no suitable working area in the reception.
Clean, spacious rooms and good location.
Stayed in March 2024
Reviewed: March 6, 2024
George
United KingdomTv channels weren’t in English
Been there before so great hotel
Stayed in January 2024
Reviewed: March 2, 2024
Mincho
BulgariaThe WiFi was a bit slow, but still usable.
Everything was perfect. The room was cozy and clean. The staff were friendly and helpful. The hotel was located in a central place, close to the castle and the beach. Next to the hotel there are plenty of places to eat.
Stayed in February 2024
Reviewed: March 1, 2024
Davina
SpainPrice was high for facilities and quality of room
Location was great
Stayed in January 2024
Mackinaw City, USA
Bielsko-Biała, Poland
Antalya, Turkey
Kamala Beach, Thailand
Moragalla, Sri Lanka
Shirahama, Japan
Luodong, Taiwan
Ubud, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content