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Paseo de la Castellana, 191, Tetuán, 28046 Madrid, Spain
15 August 2016
눇Excellent place to stay in Madrid, very comfortable room, friendly personal. Placed in the center of city, near by metro station (right out the entrance of the hotel). We had room for smokers, but everything is still very clean and no odor. Great view on the city from the fully glassed window, especially at night. Staying here was so good, definitely will come back again!
11 August 2016
눉Where do I start!! The staff were rude and very unhelpful. There wasn't a bar and the restaurant didn't open until 8 o'clock. The cleaner never came in our room once and they've taken money out of my bank for the drinks in the mini bar which none of us drank!! Such a waste of €400!!!
눇The only thing there is to like about this hotel is its in Madrid which is a lovely city.
11 August 2016
눉I know this is not the staffs job but we asked for directions on the metro on two occasions and they sent us the completely wrong way we would appreciate an honest I don't know instead next time please. Apart from this they were really helpful. Breakfast is a bit expensive.
눇Location is convenient - easy access by metro Hotel is clean Good facilities - though the jacuzzi//steam/sauna is not free (10 euros per hour - max 4 people, must be booked 1hr 30 mins before) Overall I would recommend this hotel
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