Doctor Cortezo, 10, Madrid City Center, 28012 Madrid, Spain
#193 of 434 hotels in Madrid
Guests' ChoiceBased on 465 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
9.1
Value for money
8.2
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Sergi
South KoreaParking was not included
Location was great. Rooms were nice and clean
Stayed in March 2024
Reviewed: April 14, 2024
Denise
United States of AmericaLoved the central location, the cleanliness and the friendly helpful staff
Stayed in April 2024
Reviewed: April 8, 2024
Ellen
United States of AmericaNo English speaking channels on TV
Stayed in April 2024
Reviewed: April 1, 2024
Bonnie
CanadaLocation was excellent. Staff was great!
Stayed in March 2024
Reviewed: March 25, 2024
Anat
IsraelNothing negative to say (-:
Great location, close to center friendly staff, very helpfull with any request, great service. Quiet hotel, even if located near bars (good isolation),
Stayed in March 2024
Reviewed: March 19, 2024
Ayala
IsraelAt the first two nights, we didn't know how to turn off the air conditioning. We couldn't sleep at night because the room was too hot, it was stuffy.
The staff at the reception was great. Very helpful, nice, and approachable.
Stayed in March 2024
Reviewed: March 17, 2024
Lorna
United States of AmericaEverything
It was clean comfort and good location Reception staff very cordial and helpful! Thank you
Stayed in March 2024
Reviewed: March 16, 2024
Raymond
CanadaThe lights in the wardrobe / shelving area are motion sensitive and they were constantly coming on and off at very times. Very annoying. The front desk told me that if I just close the sliding doors, the lights won't come on. But I don't want the doors closed - I want access to my things whenever I want. I have no idea why they thought this was a good idea - first hotel where I've ever seen this. The room I was in was the B section - a row of rooms along a darkly lit corridor at the back of the hotel. No view, not well lit. I felt at times like I was in a basement. You can't open the drapes much without letting the rooms across the way see right into your room.
Great location, right in the heart of Madrid, with access to sites and services easily nearby Very comfortable bed and shower, Good security. Helpful staff, Good breakfast.
Stayed in March 2024
Reviewed: March 10, 2024
Albert
GibraltarNothing
Excellent staff, rooms very clean and bed very comfortable, breakfast is very good, location is best for walking Madrid
Stayed in March 2024
Reviewed: March 10, 2024
Pedro
United States of AmericaN/A
We loved the location, attentive staff, delicious breakfast, and comfortable room.
Stayed in March 2024
Reviewed: March 10, 2024
Bartosz
PolandAC system is hard to control, breakfast is quite bland, furnitures are a bit low quality
Great location with all tourist attractions in walking distance, big bed, very friendly staff, bath available, good price
Stayed in March 2024
Reviewed: March 8, 2024
Nabil
QatarThe view is obstructed , small hotel , but the rooms are very comfortable for a couple .
The location is perfect for a tourist , the center of the center where you don’t need a taxi to reach to plaza mayor or other places. Restaurants are everywhere near by. The beds are very comfortable, the breakfast is fair good , very quite hotel for nice sleep .
Stayed in March 2024
Reviewed: March 5, 2024
Robert
United Kingdomtoiletpaper holder faulty
Stayed in March 2024
Reviewed: February 23, 2024
Maria
United States of AmericaGreat buffet breakfast. The staff was great and very accommodating. Thanks to Dario and Noelia.
Stayed in February 2024
Reviewed: February 23, 2024
Michał
PolandGreat location.
Stayed in February 2024
Reviewed: February 20, 2024
Sarah
United KingdomRoom was really hot and the thermostat made no difference.
Very central. Spacious room. Good shower. Clean.
Stayed in February 2024
Reviewed: February 19, 2024
Martyn
SpainNo milk for coffee two days otherwise a ten!
All very good
Stayed in February 2024
Reviewed: February 18, 2024
Niamh
IrelandThe rooms do need a freshen up with some paint etc. however this wouldn’t prevent me from staying again.
The hotel is very nice. The staff were friendly and accommodating. We had a late flight back and they could keep our luggage with no problem.
Stayed in February 2024
Reviewed: February 13, 2024
Yaima
United States of AmericaThis is my 2nd time staying at the hotel. Excelent location, the staff is amazing and they do everything possible to help and provide guest with an amazing experience! I will definitively come back!
Stayed in February 2024
Reviewed: February 5, 2024
Yusuf
DenmarkThe breakfast restaurant was small for hotel
Place personal
Stayed in February 2024
Reviewed: February 4, 2024
Anastasia
SpainBroken wardrobe
Location, bathtub
Stayed in February 2024
Reviewed: January 24, 2024
Gema
SpainEverything was good. The only little detail was the shampoo… it needed to changed but the staff were lovely about it
The location was great!
Stayed in January 2024
Reviewed: January 21, 2024
John
IrelandNada!
A lovely location in Madrid. Everything very easy to walk to - Atocha, the main museums, Sol, Gran Vía, the lovely area of Lavapiés... todo! Great value hotel too. We were happy with everything during our stay.
Stayed in December 2023
Reviewed: January 17, 2024
Infante
SpainThe temperature of the room, I couldn't decrease the temperature, so I turned it off and opened the windows. The shower has a little problem and the water comes out of the shower. The towels dryer stopped working the last 3 days of our stay.
Stayed in January 2024
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