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Mejía Lequerica, 10, Madrid City Centre, 28004 Madrid, Spain
1 May 2016
눉I booked a single room at around 110 euros per night (I had booked a double room on a previous visit which was significantly better). The room was very dingy, and not great value for money to be honest. Very small window. It was very difficult to get a good night's sleep. The bed itself was of very, very cheap quality - on casters, it rolled frequently away from the headboard. Not what you want really! The room itself was quite noisy - not city noise, but from other rooms in the corridor. Clearly, there was insufficient sound-proofing between rooms. The air conditioning did not work or didn't work very well (even after I asked for someone to fix it). It sort of came on for 5 minutes then stopped again. So it was too warm to sleep comfortably. Not a brilliant experience. On balance, I will probably choose another hotel on my next visit.
눇The location was excellent, next to some great restaurants and bars, and only 15 minutes from the very centre of the city. The staff were very pleasant. Nice to have a decent desk in the room where you could work. Kept spotlessly clean. Great wifi.
30 April 2016
눉Aspect and clinical feel.
눇Good location. Awful outlook onto a plastic wall of a shopping centre. Very clinical like a hospital. Staff friendly. Expensive for the offer. Parking good. I guess if you like ultra modern this is for you. At least it was quiet. But 157 euros? Difficult. I guess it's a capital city and parking is difficult. Breakfast was ok but restaurant was a little like a hospital canteen. Plastic chairs etc. Food was ok though. For me it was ok. Is try somewhere else next time but I've stayed in worse and the reception staff were helpful polite and well presented.
29 April 2016
눉The worst customer service I have ever had. The front desk managers were rude and were not trained. The room heater didn't work.
눇The location. Spacious room. Nothing else!
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