No basketball court

Everything thing especially the facility (program songs and music at night, ping pong, tennis,)

Stayed in April 2024

Evening entertainment wasn’t to our liking but this was a small negative in an otherwise great stay.

Great facilities with amazing staff. Food was excellent and service was top class. The beach opposite the hotel is one of the very best that we have ever been on and the water was so warm and clear.

Stayed in March 2024

Nothing, I'd definitely stay again.

Amazing location with views over the sea. Lovely hotel, very spacious and clean. Tennis, table tenus and pool table. Pool area is lovely with nice sun loungers and pool towels provided, plus the pool is heated. Staff all very friendly. We did half board, plenty of choice and variety but caters more to German market. The beach infront of the hotel is fabulous with amazing sunrises if you're up early enough

Stayed in March 2024

We had small preference concerning the location of our room which I applied much in advance during reservation process but unfortunately I wasn't responded nor the request was even considered. The receptionist kindly asked about this and later about a return bus transfer was unnecessary rude. I understand that she has to deal with excessive client's claims daily but we took it peacefully and simply asked. That was the only person didn't fit to that lovely place.

We stayed at MUR Faro Jandia Fuerteventura & Spa during Christmas. The hotel was beautifully decorated. Meals were excellent. The choice and quality of food like fruits, vegetables, salads, sweets much exceeded our expectations. Bravo for the cook and all the kitchen's and restaurant's amazing staff. SPA area and the pool very pleasant. Location stunning.

Stayed in December 2023

We were initially offered a room on the lower section of the two story block when we returned to reception to seek a change we were offered a room on the second floor which was excellent

Excellent food in restaurant hotel well located for all local ammenities

Stayed in February 2024

Facilities, food, staff , breakfast, location.

Stayed in January 2024

Friendly staff, good food, great location

Stayed in January 2024

Modern clean great facilities

Food,drink,evening entertainment

Stayed in November 2023

We haven't come across of anything we didn't like. All the things are catered for so nothing to complain

Quality and variety of breakfast meal is excellent. Room was very comfortable quiet high standard of cleanliness and housekeeper is very helpful and pleasant. Favio at the reception is pleasant accommodating very helpful. My husband received a bottle of champagne for his birthday and everything is a very high standard. On our arrival we were given a complimentary bottles of wine and water. On leaving speedy check out and accommodate us by opening the breakfast room early so we can have breakfast before we get picked by our shuttle bus. I will highly recommend your hotel 🏨

Stayed in October 2023

Rather noisy nightly "entertainment" very audible throughout the hotel which I found a nuisance on one night.

Arrived before the official check-in time but they ensured that I only had a short wait until the room was ready. Pool area equipped with very many sun loungers so no problems about finding a suitable one, sun or shade. Pool towels changeable without any fee. Breakfast buffet very busy but staff cleared tables very quickly so easy to fine table inside or out. Long beachside walks available for exercise although local restaurants rather uninspiring.

Stayed in September 2023

Long waiting time for drink order at the evening bar. Sometimes it took more than 25 minutes till somebody noticed us. Men must wear long trousers for dinners. The funny thing is that the ladies don't have regulations. There is no fan in the bathroom (one room including toillete). The hygiene bags were also missing.

Very nice hotel, clean and well maintained, well located and conceptually designed. Food was absolutely amazing, perfect taste and quality, selection was sufficient. The quality of the coctails and other drinks is also good. I have to simply recommend the all inclusive program.

Stayed in August 2023

This hotel is just unbelievable. The food, the staff, the facilities were just amazing.

Stayed in August 2023

Strange system of outdoor dinner seating reservations, not clearly communicated

Perfect location 5 mins from nice beach, nice hotel rooms, spacious and clean, dinner very varied and good quality, evening program (jazz, guitar night, pop/rock) also fine, nice pool, good drinks at a bar for reasonable price

Stayed in August 2023

Excellent location close to the beach and the shops.Super clean rooms and all the areas of the hotel.Fabulous breakfast and dinner.The rooms are spacious and we had and interconnected room with our young adult daughters.We were on the ground floor with easy access to the pool and the restaurant.We will definitely come back when in Fuerteventura.

Stayed in July 2023

Only negative thing I can say is that I wish I had stayed longer.

The room was very spacious and comfortable. I was on a 5th floor overlooking the pool and the sea. The room had also a balcony with a table and 2 sun beds. I had also breakfast included and even though I'm vegan, I did find many options. One night I also had dinner at the hotel and there were also many options. The staff was very friendly, cordial and helpful. I was also provided with a beach towel that I could replace every day if I wanted. If you go with a car, you also have the option to pay EUR10 per day to park in the hotel garage. When I was there, it wasn't yet that crowded but it was already quite hard to find public parking.

Stayed in July 2023

It was an unforgettable experience from start to finish! From the moment I entered the hotel, I was greeted with warmth and professionalism by the exceptional receptionist, Fabio, who truly made my stay remarkable. His attentiveness and dedication to providing exceptional customer service were evident throughout my stay by also providing personalised recommendations, helping me make the most of my visit. I must also say all other staff members (except of one whom name I don‘t want to put on the internet) took time to engage friendly conversations, creating welcoming atmoshpere that made me feel like a valued guest. Definitely important to mention, everyone‘s positive energy was contagious, which I needed after a stressful period at work. You all are true superstars - thank you so much for creating an extraordinary stay! I will be back again!!

Stayed in April 2023

nothing

property was very luxurious

Stayed in April 2023

wish the hotel had been in a quieter area of Morro Jable

fabulous bedroom. staff really helpful when we requested family rooms together. food excellent and swimming area excellent

Stayed in March 2023

gentillesse

Stayed in March 2023

For me the gym isn't up to the standard of the rest of the hotel. It was far too hot, with no air conditioning. There isn't a wide range of equipment and the equipment itself is dated and unsafe with some pieces missing here and there. The range of weights didn't go high enough and I never thought I'd ever hear myself saying they weren't heavy enough.

I had asked if a bottle of wine be put in my mum's room as a welcome surprise and this was done without any problems at all. This was then surpassed when a few days later on my mum's birthday the hotel staff had placed a bottle of Champagne outside my mum's room waiting for her on our return from a nice day out in Bentacuria (also a place recommended to us by the hotel staff). I had asked for our rooms to be near to each other and we were given adjoining rooms with a through door to access each others room and this was a very handy thing to have over the course of the week! The pool area is beautiful and the pool itself is perfect. The bar and stage area are great for entertainment. The rooms were spacious and comfy.

Stayed in February 2023

The spa pool is too cold. l

The outdoor heated pool is a rare luxury. The entire hotel and pool area is exceptionally well maintained and scrupulously clean. The staff are friendly and attentive. The freshly squeezed orange juice is very nice to have. There is Cava and Vodka available for breakfast should you wish it. The morning omelettes cooked to order by an efficient and capable chef with a smile like sunshine were magnificent. We appreciated the quantity and variety of fresh fish on the menu. The lunch menu is good and includes steak, sole and prawns as well as sandwiches and hot dogs.

Stayed in February 2023

Great food,lovely staff....brilliant holiday

Stayed in February 2023

Extra fee for usage of spa and wellness area, that were not included in "all inclusive" package.

Room with view over the ocean

Stayed in February 2023

Nothing!

Spacious, clean and quiet room. Fabulous view of the beach, lighthouse and pool from balcony - even better than the photos! The beach is so close, just across the road and perfect for strolls. The hotel staff were friendly. Varied and plentiful breakfast. Great live music in the evenings. Good number of restaurants very near hotel. I very much enjoyed my stay!

Stayed in December 2022