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Carrer De Ramon Y Cajal, 2, 07820 San Antonio, Spain
15 August 2016
14 August 2016
눉There was ants running about the floor constantly. The rooms are very very basic. You definetly don't get what u pay for I thought the price of the room was far far too high for what we got. However The maid was absolutley lovley, so nice she gave us a spray for the ants and cleaned our room everyday but there was still ants. We kept getting moaned at for the noise coming from our room which was a joke considering their was constant noise from other rooms. Your in Ibiza to enjoy yourself! There wasn't a hair dryer etc and the beds arent comfy either. The pool was round the corner and again this wasn't the best. I wouldn't stay here again it was one of those last minute things which was a bad mistake
14 August 2016
눉as I wasn't actually able to stay at the hotel I cannot comment on what it is like to live in. What I can comment on is how I lost the £310 for a 3 day stay. There was a problem with my flights when I first booked. Wasn't my fault and nothing I co do to rectify it. The hotel had already taken the money from my account and when I asked about a refund (still 2 months before my trip & only 2 days after booking) as my flights were cancelled and I wouldn't make it , I was basically just told ' it's non refundable , nothing they could do' I then asked if I could even swap the dates over to other dates that I would be able to travel over for and once again told they wouldn't change the dates. I understand the room was non-refundable but as the situation wasn't my fault and out-with my control. When I contacted them and asked about a refund , it was still 2 months until I was supposed to arrive , plenty of time to re sell the room. They could have atleast changed the dates for me. Just shocking tbh !!
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