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Segovias, 6, Old town, 41004 Seville, Spain
15 August 2016
눉The hotel was being repaired and remodeled as I was there. The elevator was out of service, the air conditioning did not work in some of the public places, keys did not work the entire stay and I had to be escorted each time I wanted to go in my room by a clerk. I was awoken at 8:30 am to the sound of hammering. Not a four star hotel in the slightest!
눇Location was great
12 August 2016
눉The staff was hit and miss. Teresa at front desk was great. The male server in the breakfast room, nice. And the short, young male at check out was also helpful. But at check out we had problems because the printer broke down and we couldn't get a copy of the bill. A female front desk person, blond ( not Teresa) was so rude and insisted we accept it by email. I wouldn't leave until she sent it to me which I had to insist she do it right then. There was also another older man floating around the premises that never smiles and doesn't say hello, even when my 7 year old addressed him. But overall we had a good time, but I will try another hotel if I return to Sevilla( we were there for 3 weeks in an apt.)...now that I see all there is to offer. I'm not interested in anything less than friendly staff, don't care so much about the stars but if people are miserable it makes you feel a little ripped off!!!
눇The Pool bar and pool deck were great. The breakfast was also well done. Great view of church from hotel room. Great location close to main sights/ sites!
13 August 2016
눇Location, breakfast, terrace
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