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  5. Reviews of Hotel Don Pepe Gran Meliá

Reviews of Hotel Don Pepe Gran Meliá This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

José Meliá, s/n, 29600 Marbella, Spain

#18 of 59 hotels in Marbella

Guests' Choice

Review Score

Based on 314 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    7.9

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 14, 2024

    9.0
    Beautiful hotel and great staff. Breakfast was a let down
    • Leisure trip
    • Family with young children
    • Classic Room Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The tv wasn’t English and it wasn’t interactive but I called down and the sent a technician to bring a cable so I could get my Netflix off my phone on the tv! The guy was helpful but a hotel of this calibra should have more updated tv. Breakfast was only ok! Not to the rest if the standard of the hotel

    Lovely room, very helpful and polite staff, great room service menu,

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    Great place for a short break.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Garden View
    • Stayed 5 nights

    Meal in the bar was poor quality. Not a great selection.

    Great location. Very clean. Well maintained. Friendly staff. Excellent breakfast.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Old hotel, partly renovated with great location, stuff and breakfast
    • Leisure trip
    • Family with young children
    • Classic Room Mountain View
    • Stayed 4 nights
    • Submitted from a mobile device

    Very poor food in lobby restaurant. Also rooms were old, especially our toilet door was uncomfortable when my spouse came in and I was there, all corridor could see me sitting there.

    Location and great, helpful staff and super breakfast

    Stayed in February 2024

  • Reviewed: February 1, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Red Level Supreme Room with Frontal Sea View
    • Stayed 4 nights

    There was a conference on and some facilities were not available- I think they should let you know about this before you check in. WE have stayed at the hotel numerous times and we are always asked if this is our first time- I would think the systems must recognise phone numbers and emails - just something little but can be changed without much effort.

    Beautiful hotel in an amazing location with great staff

    Stayed in January 2024

  • Reviewed: January 28, 2024

    10
    Short and sweet
    • Business trip
    • Travelers with friends
    • Premium Double Room with Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    None

    This type of hotels we can call it a resort with nice decorations and plants all around the place as Marbella vibes, with walking distance to the pavilion and old town. Room was very spacious and comfy with a nice sea view.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Red Level Supreme Room with Frontal Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Dated

    Location

    Stayed in January 2024

  • Reviewed: January 7, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Classic Room Mountain View
    • Stayed 8 nights
    • Submitted from a mobile device

    Better gym facilities

    Location , staff , comfort

    Stayed in January 2024

  • Reviewed: December 27, 2023

    10
    5 star ⭐️ rating
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room with Frontal Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    There is nothing I don’t like about the property

    Everything about the hotel is absolutely beautiful and the food is amazing

    Stayed in October 2023

  • Reviewed: December 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Frontal Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Car parking and staff

    Stayed in December 2023

  • Reviewed: October 18, 2023

    10
    Great facilities, staff and location
    • Leisure trip
    • Couple
    • Classic Room Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location and quality of facilities

    Stayed in September 2023

  • Reviewed: October 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Classic Room Mountain View
    • Stayed 6 nights

    We were very lucky to receive an up graded room on arrival. The hotel is beautiful and set in lovely grounds beside the sea. All food taken was excellent, breakfast was a buffet with a good choice of food. The bedroom and throughout the hotel was very clean. Great products in the bathroom and towels could be changed twice daily if required. The bed was very comfortable and the room had plenty of strage. The hotel is in a really good postion and you can easily walk into Marbella town. We found the staff friendly, efficient and very helpful throughout the hotel especially the pool staff and Isobel.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Classic Room Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely Hotel facing the beach. Very professional and helpful staff, they went above and beyond to ensure my stay was perfect. Short walk to the beach was a bonus. Effortless check in and check out.

    Stayed in September 2023

  • Reviewed: October 2, 2023

    10
    Amazing time with friends and family
    • Leisure trip
    • Family with young children
    • Classic Room Mountain View
    • Stayed 15 nights
    • Submitted from a mobile device

    Nothing

    Such a friendly place

    Stayed in September 2023

  • Reviewed: October 1, 2023

    9.0
    Really nice makes one feel special.
    • Leisure trip
    • Couple
    • Classic Room Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    there was and event OK But did limit some options as we were only there for those nights.

    breakfast exceptional variety and staff and atmosphere. location is almost perfect.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    Amazing Hotel
    • Leisure trip
    • Family with young children
    • Classic Room Mountain View
    • Stayed 7 nights
    • Submitted from a mobile device

    There’s no value in the Mountain View rooms - we upgraded after 2 nights and the sea view rooms vs mountain rooms are chalk and cheese. The prices around the property are a bit wild, the poolside restaurant is nice but hard to justify going to with the prices vs what you can get 300 metres away. The tennis courts were open one day so we walked in to take a few shots and next thing I was signing my name being charged €22 😂 Those kinda things seem unnecessary but what do I know. It seems to go alright…

    Beautiful hotel in an ideal location. Just a well oiled machine - breakfast is amazing, rooms are amazing, staff are so nice and helpful. It’s pricey but all those small touches of class add up.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Was a fabulous stay made by the location and the staff who couldn’t do enough
    • Leisure trip
    • Couple
    • Classic Room Mountain View
    • Stayed 9 nights
    • Submitted from a mobile device

    App wasn’t working for hotel services Limited hot breakfast selection

    The staff were amazing. The location excellent

    Stayed in September 2023

  • Reviewed: September 19, 2023

    8.0
    Overall very good but expensive however the staff make the hotel
    • Leisure trip
    • Couple
    • Supreme Room with Frontal Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Spa booking experience was poor and I was unable to book anything and spa reception experience was poor

    Location and most facilities

    Stayed in September 2023

  • Reviewed: September 13, 2023

    10
    enjoyable
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Frontal Sea View
    • Stayed 7 nights

    Bathroom badly designed and compact

    Breakfast location and swimming pool

    Stayed in September 2023

  • Reviewed: September 9, 2023

    9.0
    Charming ,cosmopolitan European style hotel.
    • Leisure trip
    • Family with young children
    • Supreme Room with Frontal Sea View
    • Stayed 5 nights

    Food labelling regarding nuts and other allergies and intolerances could be better

    Breakfast was good but could be more English style breakfast rather then continental.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Overall stai very good, a bit improvement of the rooms will make this property exceptional without fault
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Frontal Sea View
    • Stayed 8 nights
    • Submitted from a mobile device

    The rooms are a bit dated, you can here the talking and noice from adjoining rooms,

    The location is excellent, personal fantastic, beautiful garden and swimming pool, Highly recommend

    Stayed in September 2023

  • Reviewed: August 9, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Frontal Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    The only disappointments were the beach. Not the hotel’s fault but beach is narrow and rocky. The sand is coarse and steep sloping. We were also disappointed with Tahini restaurant. Annoying that it is used as a cut through by people using Cappuchino restaurant. Only patrons and staff should be allowed in. Otherwise it is like dining in an airport arrivals hall. Totally destroys the ambience. We asked to be moved but the staff failed to act, even though the restaurant was virtually empty and we had the first sitting so we walked out. The first time I have ever done that.

    Lovely property. Wonderful staff. Very clean

    Stayed in August 2023

  • Reviewed: July 27, 2023

    10
    very good
    • Leisure trip
    • Family with young children
    • Premium Double Room with Garden View
    • Stayed 7 nights

    hotel great location

    Stayed in July 2023

  • Reviewed: July 26, 2023

    10
    Perfect for couples and families. Short 3-5 min walk to beach.
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with Frontal Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    Not what I call beachside, but you only have to cross large pool area and very popular cafe outside the hotel, but eventually even this has become a pleasurable thing as they have amazing cappuccino!

    Location, staff, distance from the beach, distance from the old city, distance to the shopping center, distance from the restaurants. Breakfast is very good

    Stayed in July 2023

  • Reviewed: July 16, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything!!!!!!!! Amazing staff , the breakfast is sensational, the pool is big and warm and all together we had an excellent stay !

    Stayed in July 2023

Showing 1 - 25

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