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  5. Reviews of Hesperia Ciudad de Mallorca

Reviews of Hesperia Ciudad de Mallorca This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Francisco Vidal Sureda, 24, 07015 Palma de Mallorca, Spain

#94 of 112 hotels in Palma de Mallorca

Guests' Choice

Review Score

Based on 663 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    7.2

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    7.8

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Showing 1 - 25

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was clean They communicated quick and clearly Breakfast was better than expected Very nice staff Pool was open even out of season

    Stayed in April 2024

  • Reviewed: March 23, 2024

    8.0
    I would stay again but would request a balcony next time
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was offseason so I’m sure they could have put us in a room with a balcony, I doubt the hotel was close to full capacity

    It was clean, the rooms were nice and the price was very reasonable

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Long weekend trip
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    They did start some maintenance work, which is ok since the hotel is always running and they try to do it before the season, would be nice to inform the guests and ask for their acceptance of inconvenience.

    The quiet and peace.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast is a little bit expensive but it's on your choice. The hotel is located in the hill, so if you don't like to hike choose another option. There was no cattle in the room, but there is a coffee machine on the reception.

    The location is not so far from the city centre. The stuff is friendly, the swimming pool area is cool even it was February and not a good weather for swimming, it still was nice to seat near.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is far from center, but there's some shops around the area.

    Comfortable and clean room, modern and well equipped. Staff was friendly and helpful. Good value for price.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Comfy, but far from the city
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    Far from city center and on a hill. There is one bus that goes all the way to the hotel, but if you take a more frequent bus, it is a 5 minute hike on a steep hill. We were there in February, soo the distance was a biggie. Breakfast was good, but 18 euros is too much. For this price I would expect more than a buffet. For this price I would like a person come to me and hand me a menu with some meals that they can prepare as well.

    Rooms were comfy and nice beaches quite close.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Nice hotel - great location if you dont want to spend all your time in Palma and have a car.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights

    Small parking lot. You have to park in the streets in case its full.

    Smooth check-in, welcome letter, you also get vanity kit, dental kit and similar. The room was clean but rather small.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    9.0
    Nice hotel
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast does not have different menu and also expensive as per Spain standard

    Room was quite big and bed was very comfortable and it was very clean

    Stayed in January 2024

  • Reviewed: January 30, 2024

    9.0
    Fantastic price to value, clean and comfortable!
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is run at its best, nothing negative to say.

    Fantastic price to value! Super comfortable beds, clean, and a nice bathtub!

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    Cute simple hotel with friendly staff and very accessible to the center
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    If you put Valparaiso in the map you get a bus that will leave you in front of the hotel but if you just search on google maps it will show you a stop where you need to walk 6 min and that road was pretty much inaccessible that we walked on the motorway which was scary but it was quiet so manageable 😅 then after that you have to walk uphill and some stairs to which we enjoyed as we counted it as exercising.

    Very simple and clean hotel. The room was also excellent except we could hear some noises very late because our room was very close to the reception. We loved the bus accessibility right behind the hotel and on time always. It felt good to spend little on transportation 2 € a ride. The city center is not far off and there is a beach 30 min from the hotel, you could literally walk there.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 9 nights

    Staff were fantastic and very accommodating. Allowed me to check in early, printed travel documents and I was able to stay later on departure day in the lobby, to finish up some work.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    9.0
    Brilliant, homely, kind and comfy
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Brilliant. Loved the location near the sea and shopping centre..bus stop literally outside. Great gym (the best I've had in a hotel). Staff so so lovely!!

    Stayed in January 2024

  • Reviewed: January 11, 2024

    7.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with View
    • Stayed 7 nights
    • Submitted from a mobile device

    Would have helped if there was a bar and even basic cafe open after breakfast

    Large comfortable bed and bedroom

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    The location is not the most convenient. To get to the city centre you have to catch buses that don't run that often and don't really follow the schedule. We stayed there in winter and maybe that's why the hotel bar and restaurant were not working.

    Spacious, comfortable apartaments. Good breakfast. Responsive and friendly staff. We have forgotten some valuable personal staff in the rooom and they have very promptly sent it to our home address.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights

    The hotel is located 50 m from the public transport station, which is very good because the connection with the center of Palma is very convenient. The ticket price is 2 Euros per person in one direction. Tickets can be purchased from the drivers. The driver does not accept bills more significant than 10 Euros. Be ready for it.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    9.0
    Overall nice hotel, it was a good choice.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Unpleasant stench from A/C. Anyways, it wasnt that terrible.

    Big enough room, comfortable beds, quite good choice for breakfast. The gym was ok for a hotel.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location No toilet brush No bath robes

    Comfy bed

    Stayed in December 2023

  • Reviewed: December 21, 2023

    9.0
    Cosy, good-value hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    We booked this hotel last minute as we wanted to spend a night in Palma, and we had a fantastic stay. The staff were great, the room was large, comfortable and spotless, and there is a bus stop across the road for getting into the city centre. Highly recommended.

    Stayed in November 2023

  • Reviewed: December 5, 2023

    8.0
    Very enjoyable and good value.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathrooms need a little updating.

    Reception staff very helpful. Bed was comfortable with good pillows.

    Stayed in December 2023

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Could hear noise on the street and breakfast selection never changes. Property was being renovated downstairs. Rooms could be modernized a bit.

    Spacious rooms and good quality breakfast

    Stayed in November 2023

  • Reviewed: November 10, 2023

    8.0
    A night in 1970s luxory.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was like stepping back in time to the perceived luxory of the 1970s. Like stepping into James Bond’s room in the spy who loved me. I haven’t had a wired telephone in my bathroom since I stayed at Regent Hotel in Kuala Lumpur. Ironically there was also one in my apartment in Turkey a week later. But I digress. The vibe was definitely 1970s chic. Just a bit kitsch.

    It was fine. All the usual features were there.

    Stayed in October 2023

  • Reviewed: November 5, 2023

    8.0
    Will come back again.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights

    The hotel is very reasonable and well-kept. It perfectly suited my needs. A very good value for money. It was not right in the middle of the centre of La Palma, but neither too far from it: only 15 min ride with a bus. It was interesting to explore the area as the hotel is situated not too far from Castell de Bellver and Fundacio Miro Mallorca.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights

    The hotel is situated on a hill above the port. There is a bus service to town. Access on foot from the port area may be a little tiring due to the number of steps to be climbed. Bus or taxi needed to go to town.

    The staff were very friendly and helpful. The room was comfortable. There was a good choice for breakfast. It was good value for money.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    8.0
    West Palma
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    a bit of a steep walk down to the coastline

    bus stop right outside the door with service every 20 minutes to Palma city or out to Caka Major.. Good buffet breakfast .

    Stayed in October 2023

Showing 1 - 25

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