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Carretera Nacional 340, P.K. 215,6, 29630 Benalmádena, Spain
4 July 2016
눉Paid Wifi was a joke to be honest and kept stopping and we could never really get it working right. Would work sometimes but very frustrating if you pay for a service and it doesn't work properly. Mats in the crazy golf were torn in lots of places and made it very hard to really enjoy the game. Also lots of debri on each hole which should be clear off every day. Staff around the pool were mostly nice and great with the kids, had my youngest playing the pool volley ball one day and he was with 3 other girls and only once did he get a pass of the ball and the girl Annie( think this was her name) never once copped on to this and my son was left just stand there while she repeatedly told the girls to pass to each other before hitting the ball over the net. My son was very disappointed and stopped playing and would not play again. I work with kids on a weekly basis in sports and would always make sure every child is involved in all activities. Also went for a walk over to the next hotel one night and wanted to have a drink as we were all inclusive but was told we would have to pay for the minerals. Really think all hotels should be the same if people want to go from one to the other. Door frame going into the bedroom was broken and not fixed when we were leaving. The room should not have been passed for residents if something like the door frame was broken.
눇Taught the pool was very good and most of the games staff were very helpful and outgoing. Very good for getting the kids involved in the games some of the staff were. Food was excellent and a great variety of different foods. Kids enjoyed if very much.
21 June 2016
눉The food wasn't great, all buffet style, plenty of options but if you are fussy eater your left with chicken and chips every night!
눇Facilities are brilliant for children, water park across the bridge is excellent!
23 May 2016
눇We absolutely loved this place! We were one adult and two young kids and initially booked only half board but were convinced to pay the 25 odd euros to upgrade to all inclusive, giving us free access to the AMAZING beach club (plus all meals and drinks obviously). The Palace hotel was brilliant - great pool, nice spa, fun kids club, playground by the evening bar, and Dinosaur bedrooms, but you simply must pay the extra for the beach club if you can - this will make all the difference to your holiday. I can't exaggerate how big and fantastic is it, especially for kids. We couldn't believe how many different sections there were, with slides, fountains, wave pools, etc etc, simply brilliant. Yes, food is very Spanish and repetitive, alcohol is local, kids club closes for a short siesta and evening entertainment is on late etc, but this is Spain, that's how it is here. None of that will ruin your holiday because there is so much to do. We've stayed at many hotels on the coast and you won't beat this if you have kids, time and money to spare.
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