Preciados, 37, Madrid City Center, 28013 Madrid, Spain
#39 of 434 hotels in Madrid
Guests' ChoiceBased on 1500 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.1
Value for money
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Leas
United States of AmericaGood location
Stayed in February 2024
Reviewed: April 16, 2024
Gwendolyn
United States of AmericaI can truthfully say that there was not a thing that I didn't like about this property
The property was in a excellent location. The staff was very friendly and helpful. The towels were very soft and large. I love this property and will definitely stay here again!
Stayed in April 2024
Reviewed: April 15, 2024
Nancy
CanadaWith over 60 tv and radio channels we were surprised to find only one channel in English, and it was the Al Jazeera propaganda channel! This was disrespectful to the large number of European and North American visitors in the hotel.
We loved the luxurious interior of the property and our room, as well as the incredibly convenient location for visitors to the city.
Stayed in April 2024
Reviewed: April 14, 2024
Mark
Netherlands-
Staff is very friendly and willing to help. I had an unexpected meeting in the hotel, which was supported by the staff from both the hotel as the restaurant staff. Being situated in the centre all MAdrids highlights are at walking distance
Stayed in February 2024
Reviewed: April 13, 2024
Jonathan
United States of AmericaThe bathroom had one glass wall, and a glassed-in shower, which did not provide a lot of privacy. It was pretty but a little disconcerting. Front desk could be more welcoming.
Beautiful hotel ideally located. Room was gorgeous, quiet. Restaurant was good--we only had dinner. Nice amenities. For this area of Madrid the price seemed very reasonable. Minibar was free.
Stayed in April 2024
Reviewed: April 13, 2024
Karrie
United States of AmericaPrice of breakfast
Everything! They parked our car for us. Clean. Amazing staff. Amazing location. Amazing rooms. Loud streets but shut the windows and it is extremely quiet. Comfortable bed. This should be a 5 star hotel.
Stayed in April 2024
Reviewed: April 13, 2024
Jesus
United States of AmericaNothing to say
Nice property and location near to everything. Loved this place. Friendly staff.
Stayed in April 2024
Reviewed: April 13, 2024
Dr
Kuwait1- Recieptionists need to be more friendly 2- Smoking smells leak from the air conditions (from other rooms), no reaction fron recieptionists
Located at the center, Nice room size Clean hotel
Stayed in April 2024
Reviewed: April 12, 2024
Handal
HondurasHallways smelled like fish, but the rooms did not, so it really didn't matter.
The location was perfect, traveled with my husband and parents everything was walking distance. Rooms were big and beds were literally the best we have stayed at in Europe. Breakfast was astounding and the person at the restaurant was such a good host.
Stayed in April 2024
Reviewed: April 11, 2024
Genine
IsraelFantastic location right in the heart of Madrid and great shopping. The room was not big, but perfect for a one night stay. Comfortable bed! The staff were helpful, lending me a subway card to fill up and take public transportation.
Stayed in February 2024
Reviewed: April 10, 2024
Pamela
United KingdomShower size was super but water pressure could be better.
Good location, very clean room, helpful staff and a good breakfast. Sizeable bathroom. We really liked the teacups!
Stayed in April 2024
Reviewed: April 9, 2024
Jaesuk
South KoreaNot specially point out.
Location, facility.
Stayed in April 2024
Reviewed: April 8, 2024
William
United KingdomShower needs updating, bathroom toiletries very poor.
Location, quiet room, complimentary mini bar
Stayed in April 2024
Reviewed: April 7, 2024
Tobi
CanadaRestaurant was not very good and would not recommend it
Great hotel in an excellent location in old city. Rooms were spacious and bed was comfortable. Terrific breakfast with lots if variety.
Stayed in April 2024
Reviewed: April 6, 2024
Antoinette
IrelandNothing
Hotel was very comfortable, clean and the staff were all very friendly. The bar, restaurant area had a great atmosphere and a nice place to have a nightcap. Location was fantastic so close to everywhere. It was our second visit to Madrid and we stayed here the last time too. Look forward to visiting again.
Stayed in April 2024
Reviewed: April 2, 2024
Raul
United States of AmericaEven when my dates were a high season the price worth
Stayed in April 2024
Reviewed: March 31, 2024
Magnussen
United States of AmericaGreat location. Super European hotel.
Stayed in March 2024
Reviewed: March 29, 2024
Michael
IrelandSome desk staff, could do with a friendly smile every now and then.
Good Breakfast, Good restaurant
Stayed in March 2024
Reviewed: March 28, 2024
Cheri
United States of Americaeverything went well. Checked in early. Super breakfast. Great staff. nice room.
Stayed in March 2024
Reviewed: March 28, 2024
Ron
CanadaVery clean and well maintained
Very close to downtown and walking distance to lots of restaurants and shopping
Stayed in March 2024
Reviewed: March 27, 2024
Mona
IsraelThe rooms need a bit more maintenance. we had two dirty armchairs in our room that should have been changed. I think it just leaves a bit of a bad impression about what would otherwise be a great hotel!
The hotel location was perfect. A walking distance of most of the city's highlights , including the shopping area in Gran Via. The staff was extremely helpful and nice.
Stayed in March 2024
Reviewed: March 27, 2024
Robert
CanadaNothing
Centrally located. Within walking distance of a great many of Madrid’s important tourist sites.
Stayed in March 2024
Reviewed: March 24, 2024
Diane
AustraliaLocation. Extremely comfortable, clean, modern room.
Stayed in March 2024
Reviewed: March 24, 2024
Julian
United KingdomNice place, good location.
Stayed in January 2024
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