Nothing, everything is so cozy and intime, thanks 😊

Everything 😊🙏😀♥️😀

Stayed in April 2024

Fun and funky - yet beautiful palace with all the modern amenities.

Stayed in April 2024

Nothing

Great location and a beautiful building

Stayed in April 2024

If I had to be picky, it would be that the lighting in the living area of our bedroom, could be brighter, rather than relying on some wall lights and a lamp.

A really nice boutique hotel. The service we received from all of the team was always attentive, even in responding to queries, requests, as well as making reservations and providing a list of local restaurants. The hotel is in a quiet location which is perfect to unwind at then end of the day and yet walking distance to the cathedral and the centre.

Stayed in April 2024

More coffee in the room, this is being petty because if asked for more coffee it was delivered to your room, but it would have been good to have it there.

Breakfast was a delight with a good menu and served to you hot and fresh, wonderful .

Stayed in April 2024

Na- it was great. Just be aware it’s a 15mim walk from the “tourist centre”, though still in the old town

The best staff - always so friendly and accommodating, which is not what we experienced elsewhere in Seville, even in top-rated places. Amazing history of the place. Also quality of food is amazing- we came back after a disappointing dinner elsewhere because we had dined so well here before and second time did not disappoint.

Stayed in April 2024

Nothing

Beautiful place and wonderful staff

Stayed in March 2024

Hotel entrance was amazing, room was superbly equiped (little things like extra toothbrush, shoe horn),

Stayed in March 2024

Nothing comes to mind

A fascinating hotel with a variety of rooms, delightful staff especially in the bar

Stayed in February 2024

We had dinner at the restaurant the day of arrival but this did not meet our expectations.

Rooms were very comfortable and services great. Well done renovations and turn around of the palace to a hotel.

Stayed in February 2024

Nothing

Beautiful small boutique hotel. Right in the old part of Seville

Stayed in February 2024

Not much

The staff are nice. The room very comfortable and clean. Good stay and enjoyed the sleep

Stayed in February 2024

The bar is very limited in that there is limited seating and the bar attendant is serving in other parts of the hotel at the same time so you do have long waits to place an order, or sign for your drinks. For some reason, our room keys stipped working before our check-out time on the final day (never had this happen before) which was quite frustrating.

Within easy walking distace of city centre. A very atmospheric hotel to stay in. Very friendly staff.

Stayed in February 2024

No negative points.

Stylish, beautiful property, impeccably designed. Great rooms, and such friendly staff. Loved it!

Stayed in February 2024

Breakfast could be improved

Very comfortable. Beautiful building. Extremely helpful staff

Stayed in February 2024

N/A

It was a beautiful hotel, lots of atmosphere and everyone was very friendly

Stayed in February 2024

Parking on the facility, but you pay 30 euros a day to have the car parked at the hotel. The last day my car was very dirty because it stayed outside.

Extra comfort bed. Beautiful hotel. Very clean. Luxury suites. Very good service and staff.

Stayed in January 2024

The front-of-house staff at CoolRooms Palacio Villapanés were exceptional in their friendliness, courtesy and assistance during our stay. They made themselves readily available to assist and responded to requests promptly and efficiently. I was travelling with an elderly relative and - where there are a short series of steps inside the front entrance - to avoid those steps, they offered to escort us to a rear door onto a side street to take taxis which they had summoned for us. The furnishings and fixtures in rooms are of a very high standard and everything worked well.

Stayed in January 2024

Driving through the narrow streets

An all round excellent experience. Staff were great, good restaurant andfacilities.

Stayed in January 2024

Nothing, it was a great weekend.

Super hotel, very traditional style and very comfortable with super friendly and helpful staff. The location is absolutely perfect to walk around the city, we also hired bikes and did a 3 hour private Bike tour which was so much fun.

Stayed in January 2024

The Palace and rooms were beautifully designed and well appointed. The staff was beyond helpful

Stayed in January 2024

Nothing to dislike

The CoolRooms is a beautiful hotel, the rooms are nicely decorated retaining much of the hotels historic charm. It is an amazing building, with external atrium areas (bit chilly during our visit in Jan), which lend to the character. All of the staff were incredibly friendly and helpful. We stayed over New Year and had dinner on NY Eve which was excellent. I have got to mention the rooftop area which gave us some very welcome winter sunshine after our days exploring the fantastic city of Seville.

Stayed in January 2024

Very classy hotel, beautiful surroundings, wonderful room.

Stayed in November 2023

The attention was wonderful

Stayed in December 2023