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Avenida Juan Carlos I, 35, 35510 Puerto del Carmen, Spain
April 2, 2016
April 2, 2016
눉The bedclothes weren't very comfortable consisting of a very rough throwover that was more like a picnic blanket than a bed cover. Also, I'm not sure if it was bed bugs but we were scratching every night whilst trying to sleep. This got worse as the week went on. The water in the bathroom had a strong odor, not sure if this is common place in lanzarote. The complex also seemed to lack security as a a loud party took place on our second last night there and nothing was done about it. Finally, I thought the general bar/reception area lacked atmosphere in terms of entertainment and guest interaction
눇Stayed in a nice, cosy apartment overlooking the pool (as requested), although we were on the shaded side of the complex(left of reception).we found the kitchen adequately stocked with utensils but then again we only ate breakfast there. The complex is located between 2 supermarkets but for decent pubs and restaurants you have to walk about 10 to 15 mins. Was okay for us but maybe not for elderly people and young families as there's alot of steep hills. The beach is further again, about 20minutes. However there was always plenty of loungers around the pool for those who decided to stay there. Also the apartments were cleaned almost everyday and clean towels left. Overall, you get what you pay for here. We had a great time and while I probably would stay here again, I'd rather pay the extra 100 euro or so & stay somewhere nicer.
April 2, 2016
눉The pool was freezing, we booked this hotel because it said heated pool on website. Also the apartment is basic and beds hard. But pool area, bar, cleaning etc excellent.
눇The reception staff were fantastic! They were so friendly and helpful. They changed our apartment on arrival as we have small children and there was a high wall nearby. They booked excursions for us, a car with ZERO hassle and also printed our boarding cards when I couldnt! They were so so friendly and created a lovely atmosphere. The playground and tennis court were great for kids.
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