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Aribau, 33, Eixample, 08011 Barcelona, Spain
June 9, 2015
June 8, 2015
눉We would have appreciated more emphasis on "gay friendly" on booking.com website. It was more a case of "hetero accepting", as the fitness centre said at the entrance. Gay nature of the hotel was definitely in your face.
June 4, 2015
눇The building is very nice, the position is perfect and the rooms are cute for a 4 star hotel. The staff is quite strange. We asked for an adaptor and they said the do not have one, and considering that it was sunday, we should have waited till monday to find one. At the end we found it in a shop alimentacio, just few steps from the hotel. Reception should be informed about this kind of requests. Furthermore, I think it is not acceptable for a 4 star hotel not to have an adaptor ! There is a nice terrace on the top floor, the reception informed us that is not possible to order food on the terrace (the bar was closed during the day and we could not order even a bottle of water). At the end I found out it is possible to do it with room service for an extra charge of 4 euros per person. Why does the reception staff was not informed about that? Anyway, I had to go back to the room , order food and back to the terrace. It was quite uncofortable. Many things to improve indeed, check reception staff knowledge of the services and try to make it a little bit warmer and more accomodating. I will come back....maybe....
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