Avenida de Francia, 33, Camins al Grau, 46023 Valencia, Spain
#98 of 150 hotels in Valencia
Guests' ChoiceBased on 1370 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.0
Staff
8.8
Value for money
7.8
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Alexandros
GreeceDuring breakfast rush hour, you might need to wait for a table.
Big comfy room, nice bathroom, big breakfast buffet, excellent location for Arts & Sciences
Stayed in April 2024
Reviewed: April 21, 2024
Matthew
United States of AmericaReceptionist at check in seemed a little put off. I had to look up the booking to show her breakfast was included.
Nice rooms. Okay location.
Stayed in April 2024
Reviewed: April 21, 2024
Karol
Polanddoors aren't mute the corridor noises too much
nice hotel close to the museum district decoration looks like SPA
Stayed in April 2024
Reviewed: April 21, 2024
Liam
IrelandNot a great breakfast if you arrived close to 10:30am
Room
Stayed in April 2024
Reviewed: April 19, 2024
Nora
IrelandRooms cleaned daily but could be cleaner
Large room and bathroom, all the usual facilities. Good choice at breakfast. Rooms cleaned daily. Friendly and helpful staff. Walking distance to lots of main attractions and bus stop right outside.
Stayed in April 2024
Reviewed: April 14, 2024
Tiberiu
RomaniaOld and dusty. Pool is very small, parking is super narrow. Pay attention if you go with a large car. Some staff was rude, one closed the phone on me two times when I called for room service. 18€ parking is quite a lot. Breakfast the same 15-18€. Bathroom had a lot o defects and loose floor tiles. Amenities of poor quality. Why this price?
The location was nice. Close to main attractions and good transportation connection.
Stayed in April 2024
Reviewed: April 13, 2024
Marius
GermanyPool out of Order
They brought for my birthday a bottle of Prosecco and two pieces of cake.
Stayed in April 2024
Reviewed: April 11, 2024
Victoria
United KingdomBathroom was a bit cramped. The rooftop pools steps were broken.
Nice hotel. Good room with plenty of space.
Stayed in April 2024
Reviewed: April 11, 2024
Deirdre
IrelandThe pool was closed for maintenance during outlr stay
Very good experience
Stayed in April 2024
Reviewed: April 10, 2024
Camilo
ColombiaVery bad cleaning specially the bathroom, we found pubic hair the first night and water wasn’t dried the following day
Good location and nice small room
Stayed in April 2024
Reviewed: April 9, 2024
Michelle
IrelandThe shower door on the side of the bath is too small so every time I used the shower water got all over the bathroom floor. There is no complimentary water in the room.
Location is very good, walking distance to all main tourist attractions. The staff were really friendly and helpful. Comfortable room if a little bit small. Breakfast was excellent, lots to choose from .
Stayed in April 2024
Reviewed: April 7, 2024
Nadin
United KingdomThe aircon was on there winter mode so as the temperature was around 27 degrees in the day and 18 degrees at night the room was to hot and uncomfortable. If we ever go back to valencia I would stay here again if the A/C could be changed
The room was lovely and clean and of a good size. Comfy bed and nice hot powerful shower.
Stayed in April 2024
Reviewed: April 7, 2024
Radu
RomaniaAlthough the bathroom was clean, the sink and bathtub were slow to drain. A/C was not
Helpful staff, great breakfast and quiet room. We also appreciated early checkin and very fast elevators. Good location close to Hemisferic and Aquarium.
Stayed in April 2024
Reviewed: April 1, 2024
Андрей
UkraineLights are dark in the room. There are no electrical kettle to boil the water for tea.
Good location
Stayed in March 2024
Reviewed: April 1, 2024
Nachum
IsraelNo cafe or tea in the room
Very good breakfast, very good locatiop ,friendly staff
Stayed in March 2024
Reviewed: March 30, 2024
Martin
IrelandThe reason i Booked here was location amd swimming pool The pool Was closed for repair the whole stay
Great location
Stayed in March 2024
Reviewed: March 29, 2024
Beatrix
United KingdomBreakfast was average, nothing outstanding. The room was spacious but the furnitures a bit used. The staff were brilliant and always helpful. Overall it was a pleasant stay and I would go again.
Stayed in March 2024
Reviewed: March 27, 2024
Ruiz
ChileThe gym was not what i was expecting, I`d recommend to improve it and add more things (more weights, machines, etc).
Location was perfect, Breakfast was so good, room was quite and always clean.
Stayed in March 2024
Reviewed: March 27, 2024
Luke
GermanyAir con didn’t work. Bathroom cramped. Needs a proper shower. Property dated. Bed creaked. Wi-Fi slow. Room service arrived cold.
Good location. Large beds. Staff were welcoming.
Stayed in March 2024
Reviewed: March 26, 2024
R
NetherlandsThe pool was not accessible due to maintenance. This situation was not communicated in advance.
the room (clean, comfort) and very friendly staff.
Stayed in March 2024
Reviewed: March 25, 2024
Tobias
GermanyBusstop in front of the Hotel, nice places for breakfast around, near the park, perfect for a city trip
Stayed in March 2024
Reviewed: March 25, 2024
Darren
United KingdomDated interior
Location
Stayed in March 2024
Reviewed: March 24, 2024
Jane
AustraliaGym was closed, too many chairs in our room made it cluttered, noisy as we had to have the windows open, air conditioning was not on through the hotel
A comfortable room of a reasonable size, friendly helpful staff, great breakfast
Stayed in March 2024
Reviewed: March 21, 2024
Dragan
SerbiaSpacious room, good breakfast, good location.
Stayed in March 2024
Braine-lʼAlleud, Belgium
Hangzhou, China
Eeklo, Belgium
Ferrere, Italy
Chaumont-sur-Tharonne, France
Broken Bow, USA
Oludeniz, Turkey
Szczecin, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content