Plaza Galicia, 2, 15706 Santiago de Compostela, Spain
#76 of 108 hotels in Santiago de Compostela
Guests' ChoiceBased on 795 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
9.5
Facilities
8.1
Staff
8.9
Value for money
8.2
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Mellissa
United KingdomNothing
Great location right on city wall and airport bus stops right outside. Clean and comfortable
Stayed in April 2024
Reviewed: April 23, 2024
John
IrelandNo fridge No Kettle to make tea
Very central Cleaned every day
Stayed in April 2024
Reviewed: April 21, 2024
Colette
CanadaThis survey does not include walking as a method of transportation getting to your hotel. There are many pilgrims who use your hotel who have walked hundreds of km to reach you. You need to add this to make your survey valid.
Stayed in April 2024
Reviewed: April 19, 2024
Mary
AustraliaNothing.
Great location. The room is good, clean and very comfortable bed. The bathroom is great with bath tub with toiletteries provided. We enjoyed a sumptuous breakfast.
Stayed in April 2024
Reviewed: April 18, 2024
Eoghan
IrelandThe square it's situated on has very heavy traffic - so much so that the small foyer fills up with fumes.
Great shower, comfortable bed, good TV (bonus point for having French channels). Interior-facing room (room 404) very quiet. Very friendly receptionists. Two minutes from the edge of the old town. Quite handy walk (12 minutes or so) to the train and bus stations (build a tramway please, Santiago!). The hotel is located literally just a few seconds from where the airport bus stops in Praza de Galicia (time for an airport train service, Santiago!)
Stayed in April 2024
Reviewed: April 17, 2024
John
IrelandNice hotel close to the cathedral. Short walk to restaurants and café. Close to the bus stop from the airport.
Stayed in April 2024
Reviewed: April 17, 2024
Iurii
UkraineGreat location and approachable personal
Stayed in April 2024
Reviewed: April 16, 2024
Mary
IrelandNo Tea/Coffee facilities in the room
Excellent Location
Stayed in April 2024
Reviewed: April 13, 2024
Erica
United KingdomNothing
Nice big room with modern bathroom… good breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Kathleen
IrelandA bit of faffing with keys
Finished the camino here and had a room with a bath which was fantastic
Stayed in April 2024
Reviewed: April 6, 2024
Karen
IrelandMy room 210 had a strong smell of smoke off it. Check-in was a bit slow, so do it all beforehand through the link they send you.
It is a very central spot for the Camino whilst also being quiet enough. The breakfast was great and the air con a bonus.
Stayed in April 2024
Reviewed: April 5, 2024
Caoimhe
IrelandShower head wasn’t working properly. There was no reading light by the beds.
Fantastic location, spotlessly clean, comfortable beds, kind and helpful staff.
Stayed in April 2024
Reviewed: April 3, 2024
Jane
AustraliaThe room was a bit cold and we couldn’t get the air on to go higher so all our clothes stayed wet. It was unseasonably cold and wet though so that may be why the heating was turned down. We asked the staff to turn it up, which they said they did, but it didn’t seem to make much difference.
Location was very good next to the old town.
Stayed in March 2024
Reviewed: March 17, 2024
Lucy
United KingdomWe did find it quite noisy at night.
Very good value, clean and comfortable.
Stayed in March 2024
Reviewed: March 6, 2024
Rosemarie
United States of AmericaBeds/pillows were really hard
Clean, central to everything within walking distance to the Cathedral
Stayed in March 2024
Reviewed: February 29, 2024
Kalman
NorwayNice and in the city Hotel 🙏
Stayed in February 2024
Reviewed: February 29, 2024
Sarah
United KingdomStaff were incredibly friendly and helpful. Everything was really clean, great location!
Stayed in February 2024
Reviewed: February 20, 2024
Basil
United KingdomOdd smell in the room when I entered
Great location, good value for money and friendly staff
Stayed in February 2024
Reviewed: February 13, 2024
Dayna
CanadaThe bathroom might be too small for a bigger person. I felt squashed in shower and on toilet and I am a small person.
It was conveniently located next to the airport bus stop for an early morning flight. It was a sweet tiny one person room that had the feel of a ‘ normal’ hotel room but just shrunk down in size. Looks to have been recently renovated. Modern decor. This hotel is on the exact edge of old town so it’s convenient to every thing. Municipal parking lot literally at its doorstep.
Stayed in February 2024
Reviewed: January 29, 2024
Govindarajan
United KingdomNothing
Clean comfortable warm rooms with very helpful staff and close to cathedral with plenty of places to eat
Stayed in January 2024
Reviewed: January 8, 2024
Juan
NetherlandsThe glass screen of the shower was too short; the floor was regularly splashed after showering. The light switches of the room were not convenient as they controlled the full lighting system of the room; it means all of them set everything on or everything off.
The hotel is nicely located between the train station and the historical center of Santiago. It's also strategically located nearby some places where excursions start from (e.g., Praza de Galicia). It also has few nice bars and bakeries in the surroundings (more affordable than in the city center). The staff was very friendly and helpful all the time. We found the room quite spacious and comfortable, with enough place to open the suitcases. The bathroom was big and nicely furnished (even with a convenient bidet).
Stayed in December 2023
Reviewed: January 3, 2024
Ursula
Spainthat there was no fridge(minibar) and the bed was too soft for me
The location and the public parking house infront
Stayed in December 2023
Reviewed: December 29, 2023
Sarah
United KingdomStaff were super friendly and place was very clean.
Stayed in December 2023
Reviewed: December 10, 2023
Ruben
SwitzerlandNothing
Close to the transpprr
Stayed in November 2023
Lovran, Croatia
Naperville, USA
Cartagena de Indias, Colombia
Stege, Denmark
Caldiero, Italy
Na Jomtien, Thailand
Jeju, South Korea
Kettering, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content