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Reviews of Iturrienea Ostatua This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Santa Maria, 14, 48005 Bilbao, Spain

#11 of 88 B&Bs and inns in Bilbao

Guests' Choice

Review Score

Based on 147 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.8

  • Facilities

    8.8

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 20, 2024

    10
    It was a short stay but really enjoyed the room we had. Beds were comfortable. Bathroom was clean and a great size. We h
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    Property was well located. Close to stores and the boardwalk along the river.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    A good place to rest and recharge
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Maybe the room could be upgraded with a full body mirror and a hanger near the door. Anyway, nothing that changes my good overall impression.

    The location is perfect. The room was clean, spacious and the bed was super comfortable. I also appreciated how sound proof it was, given the lively area where it's located. We only had one small towel, so I asked the lady at the reception if she could give as one more and she was kind enough to take care of it. She was very friendly all throughout our stay. We arrived at a late hour and the check-in instructions were clear and offered well in advance.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location in the old town. Friendly staff and the design of the hotel is fantastic.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Daniel and Hai were both really helpful in so many ways. Their positive and lovely attitudes made us feel so welcome. The hotel is well situated in the historic center and close to many tapas bars & restaurants. We walked along the river for about 20 minutes to get to the Guggenheim. I honestly can't think of anything negative about our four day stay there.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Worth the money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing was that the walls were fairly thin, where we could hear people have breakfast in the morning, we could also hear the guests from the adjacent room. Even though at night the street is quiet, so we were fine going to sleep, in the morning we were being woken up around 7-8am by the glass bottle collections from the nearby establishments. Other than that the place was perfect.

    The location was really good, right in the old town and not by any loud bars. It also felt very safe. The bed was comfortable, the wifi was good, the bathroom was clean and the shower had really good pressure. The heating was on at night, which was really good as it was quite cold in Bilbao when we visited. There was also the heating option on the A/C, so we used it whenever we needed it. The reception area had a kitchen bit where we could grab a wine bottle opener (so that came in handy!) Finally, they have the most lovely receptionist who was very cheerful and friendly. And the reception area looks lovely itself.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    9.0
    Perfect location, nice atmosphere
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Nothing

    Perfect location in the heart of Casco Viejo, nice atmosphere, really friendly staff

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    Some days in Bilbao
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was nothing I didn't 👍 👌 💛 😙 Nothing to be critical about.

    The location, the price ( great value for money ) , the friendliness, and welcome, the peace and tranquility with serene piano music in the morning The Great value breakfast. A lovely place as my base in the heart ❤️ of Bilbao for a few days

    Stayed in February 2024

  • Reviewed: January 25, 2024

    10
    Excellent
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect, location, staff , Bedroom.

    Stayed in January 2024

  • Reviewed: November 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stairs to second floor.

    Amazing location, felt very safe, right in old town.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    9.0
    Great vibes at a location
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 3 nights

    The room was small but had anything you needed.

    Great location on pedestrian street in the old town. Despite bare next door the stay was nice and quiet. The staff were super helpful and communicative. Would come back.

    Stayed in November 2023

  • Reviewed: October 27, 2023

    10
    All you need for travellers of any age
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    As good as it gets for the price

    Easy bookin.detailed information about city sights and how to get there,not the common reply of use you iPhone.large comfortable beds and room and ensuite at a quiet spot at the rear of the Pensione..great price of 100 usd per night,20 restaurants and bars within 100 yards,200 yards to bus trams taxis,location at the heart of the old town.Everything to like no dislikes.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    9.0
    Really enjoyable stay for a few days in the city, host really helpful too.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Slightly noisy with the flats/apartments above and when everyone was using their bathrooms.

    Location was great for the old town and the host was really helpful. Great sized room and reasonable price for the stay.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    10
    It's a great spot, great food, Tapas, sightseeing, easy to get around. Accommodation was charming,
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Liked everything about this city.

    Location is right in tge middle of the city. Close to scenic spots, shopping. Breakfast was good value..

    Stayed in September 2023

  • Reviewed: October 12, 2023

    8.0
    Great value accommodation in a great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Dark stairs and papered over front door was a bit off-putting.

    Great value for money, really convenient location. Felt very secure.

    Stayed in September 2023

  • Reviewed: September 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location in the old town

    Stayed in September 2023

  • Reviewed: September 29, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unique location. Excellent service. Large clean room.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    Lovely stay in a quirky accommodation.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Air con seemed to be a bit tempremantal.

    Great location in the old town, requested a balcony which was lovely to have. Lovely breakfast and host.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    8.0
    Great quirky hotel in central location.
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really

    Great funky unusual pension in the centre of the old town. Surprisingly quiet for central location. There is now a lift from ground floor to the property.

    Stayed in August 2023

  • Reviewed: September 2, 2023

    10
    Super location and room
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    We received an incredibly friendly/warm welcome and were shown how to get around and key sites to visit on a map. The shared dining area where you can make yourself a tea or coffee is quirky and whimsical. This room is also used for breakfast - currently 8 euros per person (which you do not have to take). Our Superior room had a super comfortable bed and pillows with a sweet little balcony with 2 chairs and a table. We loved being right in the thick of the action with all the bars below and yet you close the balcony door and you won't hear a thing. This little place is a delight. Oh, and they have recently installed a lift so no stairs to climb with luggage.

    Stayed in September 2023

  • Reviewed: August 7, 2023

    10
    A wonderful stay in a stylish and comfortable boutique hotel
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was all good

    A great central location in the old town. Clean, comfortable and a warm welcome from Jose. Thanks 😊

    Stayed in August 2023

  • Reviewed: August 4, 2023

    9.0
    Friendly place with everything you need
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A well-run hotel by very friendly people in an excellent location. Rooms are not enormous, but nicely decorated and well thought out. Bed was comfortable. The thick windows block out most of the street noise, which isn't that loud anyway. We felt at home here, it's not just some money-making place.

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    The room and bath were really clean. Bed was comfortable. A large part of the city can be reached on foot from the hotel.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The view of the window was not really good, so we had to keep it close all the time and so it was a bit dark in the room

    Very good location in the old town and close to all the bars and restaurants. Auto check-in experience was great. It is a very old building with the character smell and condition, but it was enough clean so I can't tell it was bad. We got a solid discount for the parking as they have an agreement with the SABA parking that is 6min walking distance from the hotel.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nada

    A lovely haven of calm in the centre of a busy city. A small but perfectly proportioned room. Very friendly staff.

    Stayed in July 2023

Showing 1 - 25

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