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San José, 3-5, 47195 Arroyo de la Encomienda, Spain
28 June 2016
눉Staff were busy and focused on an event taking place, as a result in the cafe areas tables were left uncleared and service was slow. Having been told the opening time of the restaurant had to spend quite sometime getting it opened up and served by staff who didn't really seem to know what was going on.
눇The style of the hotel is really different which made a change and the location in the middle of a residential area was a surprise to us although the location was fine for access to main roads. Lovely park at bottom of road. On arrival there was a private event going on (Christening?) so all the parking was full and the staff were very busy.However there is plenty of on road parking nearby.
16 May 2016
눉Charging extra for meals on Fri/Sat/Sun!
눇Good location, great park by river
24 May 2016
눉We had booked the room a long time ahead but should have been informed as soon as the hotel accepted a wedding reception booking for that Saturday night. Our room took the brunt of the noise - trundling trolleys outside, children yelling and running indoors, women screeching, men vomiting noisily, chairs dragged across tiled floor, doors banging and all until 1.30am. Reception telephone number was not in room to speak to night porter. Air con was inefficient, dinner was poor, breakfast selection limited. Receptionist only apologized for noise until the final moment when, ungraciously, she took no payment at all.
눇Interesting decor. Bed comfortable.
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