De la Cruz, 8, Madrid City Center, 28012 Madrid, Spain
#248 of 528 B&Bs and inns in Madrid
Guests' ChoiceBased on 183 hotel reviews
8.0Cleanliness
8.7
Comfort
8.1
Location
9.5
Facilities
8.0
Staff
9.1
Value for money
8.1
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 7, 2024
Rachel
United KingdomGreat location albeit noisy but only to be expected in a city centre. Funky rooms. Very clean and warm.
Stayed in March 2024
Reviewed: February 22, 2024
Rudolf
Italy- noisy in the morning: cleaning staff does a lot of noise in the corridor as soon as they start. - internet low speed: you will hardly be able to stream a long YouTube video
-great location -great staff -shower with massage devices
Stayed in February 2024
Reviewed: February 20, 2024
Johanna
AustraliaUnkind staff member
Good value for money
Stayed in February 2024
Reviewed: February 15, 2024
Nancy
CanadaWe could here the noise in the street below
The staff was very accommodating. Comfortable room.
Stayed in February 2024
Reviewed: January 30, 2024
Roman
PolandRoom was quite noisy
Perfect location in the center of Madrid
Stayed in January 2024
Reviewed: January 29, 2024
Keti
Georgiarooms are small
location is perfect, friendly staf,
Stayed in January 2024
Reviewed: January 14, 2024
Ido
IsraelBathroom door did not lock and the walls are a bit thin so there is noise at night
Good price for a very good location. Room was tidy and clean with good amount of space
Stayed in January 2024
Reviewed: January 1, 2024
Valeri
BulgariaExcellent location in the city center
Stayed in November 2023
Reviewed: December 26, 2023
Matheus
BrazilOn the first night, we noticed that the heater wasn't working properly. However, the staff was quick to respond and provided us with the control for the air conditioner. They also promised to fix it the next day, which they did. The main issue we faced during our stay was the lack of sound isolation in the room. We could hear all the noises coming from the street, which was quite bothersome.
Stayed in December 2023
Reviewed: December 3, 2023
Karen
United KingdomNo coffee machine in foyer
Central
Stayed in December 2023
Reviewed: November 27, 2023
Jianmin
United States of AmericaBath room's shower switch is some kind tricky, need couple minutes to get ride of it. No elevator, that's not good for heavy luggage carriers. nearby streets maybe a little noise in late evening with young Bar customers accumulated.
location is good, near everything. Walking around is nice experience. Go north is Sol Sq, east is Congress Building then Prato Museum. Go west is Majoy Sq, then Palace area. South is good too, there are a lot of restaurants you could try.
Stayed in November 2023
Reviewed: October 2, 2023
Nicolás
Costa RicaLow WiFi speed.
Stayed in September 2023
Reviewed: September 27, 2023
Emily
United States of AmericaOur room had a smell that was unpleasant and not sure where it was coming from. We would get used to it but when we would first walked in the room, it was striking.
The location and staff
Stayed in September 2023
Reviewed: September 1, 2023
Darina
NetherlandsThe room was very stylish in a very central location. It was very clean and tidy. It has also an air conditioner and a small fridge. Staff was very friendly during check-in and check-out, also they let us leave the luggage for a few hours after check-out.
Stayed in August 2023
Reviewed: August 27, 2023
Dannette
United States of AmericaNo elevator
Not applicable. However, there are a lot of restaurant s nearby.
Stayed in August 2023
Reviewed: August 22, 2023
Mohamed
United Arab Emirateslocation, staff and services.
location was excelent, room was clean, bathrooms was clean too. but the AC was not cooling.
Stayed in August 2023
Reviewed: August 5, 2023
Soultana
GreeceThere was noise from the street
It was very clean
Stayed in July 2023
Reviewed: July 31, 2023
Poad
United KingdomInstructions for using the shower could have been better
Staff were very friendly, could leave luggage even after checking-out of the hotel. Room was very clean and free water was a nice touch. Great location.
Stayed in July 2023
Reviewed: July 25, 2023
Juan
SpainAccesibilidad
Localizacion
Stayed in July 2023
Reviewed: July 2, 2023
Tatiana
GermanyLocation. Very friendly, helpful staff.
Stayed in June 2023
Reviewed: May 31, 2023
Andres
IsraelNoisy because of nightlife outside despite the double window
Excellent location, very cool hotel and stuff available all the time
Stayed in May 2023
Reviewed: May 7, 2023
Jose
PortugalThe quality of rest, ie, the air condicioner wasn't working and the room was very hot. The sounds in the corridor, in the morning, were very loud.
The staff was very friendly and the location
Stayed in May 2023
Reviewed: May 5, 2023
Deirdre
United KingdomNo way if making a hot drink Overhead shower did not work, although hand held shower worked well
The friendliness of the staff and the location
Stayed in May 2023
Reviewed: April 23, 2023
Judi
United States of AmericaIt was difficult that the hotel did not have an elevator. Carrying my heavy suitcase up and down the steps to my room was hard for me.
Excellent location. The man who staffed the desk in the evenings was very helpful. I appreciated that the whole staff spoke English very well. I loved the shower with the 3 different options for the water spray. I liked the placement of the plugs and the ability to shut off the lights from my bed.
Stayed in April 2023
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