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  5. Reviews of JC Rooms Santa Ana

Reviews of JC Rooms Santa Ana This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

De la Cruz, 8, Madrid City Center, 28012 Madrid, Spain

#248 of 528 B&Bs and inns in Madrid

Guests' Choice

Review Score

Based on 183 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.1

  • Location

    9.5

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 7, 2024

    9.0
    Great central location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location albeit noisy but only to be expected in a city centre. Funky rooms. Very clean and warm.

    Stayed in March 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    - noisy in the morning: cleaning staff does a lot of noise in the corridor as soon as they start. - internet low speed: you will hardly be able to stream a long YouTube video

    -great location -great staff -shower with massage devices

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unkind staff member

    Good value for money

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We could here the noise in the street below

    The staff was very accommodating. Comfortable room.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Room was quite noisy

    Perfect location in the center of Madrid

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    rooms are small

    location is perfect, friendly staf,

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Good price for a very good location
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom door did not lock and the walls are a bit thin so there is noise at night

    Good price for a very good location. Room was tidy and clean with good amount of space

    Stayed in January 2024

  • Reviewed: January 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Excellent location in the city center

    Stayed in November 2023

  • Reviewed: December 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    On the first night, we noticed that the heater wasn't working properly. However, the staff was quick to respond and provided us with the control for the air conditioner. They also promised to fix it the next day, which they did. The main issue we faced during our stay was the lack of sound isolation in the room. We could hear all the noises coming from the street, which was quite bothersome.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    8.0
    Accessible for everything
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No coffee machine in foyer

    Central

    Stayed in December 2023

  • Reviewed: November 27, 2023

    9.0
    We would try to book JC if we come to Madrid again next year.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Bath room's shower switch is some kind tricky, need couple minutes to get ride of it. No elevator, that's not good for heavy luggage carriers. nearby streets maybe a little noise in late evening with young Bar customers accumulated.

    location is good, near everything. Walking around is nice experience. Go north is Sol Sq, east is Congress Building then Prato Museum. Go west is Majoy Sq, then Palace area. South is good too, there are a lot of restaurants you could try.

    Stayed in November 2023

  • Reviewed: October 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Low WiFi speed.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    9.0
    Good value and location. I would recommend.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room had a smell that was unpleasant and not sure where it was coming from. We would get used to it but when we would first walked in the room, it was striking.

    The location and staff

    Stayed in September 2023

  • Reviewed: September 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very stylish in a very central location. It was very clean and tidy. It has also an air conditioner and a small fridge. Staff was very friendly during check-in and check-out, also they let us leave the luggage for a few hours after check-out.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    8.0
    The place was clean, staff were friendly. Close to everything (walking, and easy access to train
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    No elevator

    Not applicable. However, there are a lot of restaurant s nearby.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    location, staff and services.

    location was excelent, room was clean, bathrooms was clean too. but the AC was not cooling.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was noise from the street

    It was very clean

    Stayed in July 2023

  • Reviewed: July 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Instructions for using the shower could have been better

    Staff were very friendly, could leave luggage even after checking-out of the hotel. Room was very clean and free water was a nice touch. Great location.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    9.0
    In general was ok
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Accesibilidad

    Localizacion

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location. Very friendly, helpful staff.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    8.0
    Great location, very cool hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy because of nightlife outside despite the double window

    Excellent location, very cool hotel and stuff available all the time

    Stayed in May 2023

  • Reviewed: May 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The quality of rest, ie, the air condicioner wasn't working and the room was very hot. The sounds in the corridor, in the morning, were very loud.

    The staff was very friendly and the location

    Stayed in May 2023

  • Reviewed: May 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    No way if making a hot drink Overhead shower did not work, although hand held shower worked well

    The friendliness of the staff and the location

    Stayed in May 2023

  • Reviewed: April 23, 2023

    7.0
    This was a very clean, well located hotel but I wish it had an elevator.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was difficult that the hotel did not have an elevator. Carrying my heavy suitcase up and down the steps to my room was hard for me.

    Excellent location. The man who staffed the desk in the evenings was very helpful. I appreciated that the whole staff spoke English very well. I loved the shower with the 3 different options for the water spray. I liked the placement of the plugs and the ability to shut off the lights from my bed.

    Stayed in April 2023

Showing 1 - 25

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