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Plaça Major 27 d'abril, 8, 25720 Bellver de Cerdanya , Spain
2 May 2016
눉Our reservation was off to a poor start from the beginning. Having made the reservation, the proprietor would not allow us to cancel without incurring a penalty. OK, accept that it was one of the conditions in the small print, but as a reasonably frequent user of that particular accommodation booking web-site, this is not that usual a practice. We proceeded with our booking, as we had planned to be in the immediate area for a social event, with other people who were also coming for the event. All of these others had sensibly chosen to stay elsewhere, and our intention had been to join with them. Regrettably, we continued with our reservation at this place, as it looked so charming on the web-page. A big mistake. Our arrival was a few minutes later then we had informed, and the proprietor did not seem pleased that she had had to wait. We were hurriedly shown our room, and unceremoniously given keys for the room and the main entrance door, and a cursory comment about the lock for the main entrance door being sometimes difficult. And then she was gone. We were alone, locked inside the place, and were yet to discover just how challenging it was to open that main entrance door lock. It seems amazing that anyone would offer up premises where there is no quick exit in the event of an emergency. We struggled to release the lock, then struggled to re-lock each time we went out and then returned. This seemed indicative of the total lack of attention and care. The room was quite unclean, cobwebs were in plain sight in several locations, light switches were filthy, the bathroom towels were smelly and there is a good possibility that the bed clothes had not been washed since the previous use and so on and on, including electric installation that was quite suspect (see attached), a light that came on within the room in the middle of the night because it is sensor activated, as well as banging head on the low ceiling above the loo.
눇This little town has some charm
25 August 2015
눉Nothing to dislike.
눇Very friendly staff, amazing room with fantastic views of the mountains. The food was delicious, amazing value. So rustic would definitely stay here again.
17 October 2015
눉Wifi didn't work, and landlady spoke no english, so not able to resolve it.
눇Right in the centre of the old town
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