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España,1, 35580 Playa Blanca, Spain
15 August 2016
6 January 2016
눇Staff very friendly and helpful Rooms and all public areas very clean Liked the layout of grounds
10 January 2016
눉I felt the room wasn't cleaned to its optimum every day. The floors weren't very clean. We were there for 9 days and they could have been swept more and washed. Our feet were black from walking on them. Plus the hot water in the shower only lasted a short time. So one of us ended up having a cold shower on more than one occasion. And we didn't get our complimentary toiletries (shampoo and shower gel) every day either which was a bit annoying.
눇Really liked the staff and the location of the hotel. Our room was really nice. We were in room 108 at the front with a sea view. Lovely sunsets in the evening too. It was also great that we could park our hire car right outside our hotel room. It was really convenient. The breakfast was very good also. Really enjoyed having a glass of cava every morning with breakfast. It was a nice little treat that we've never experienced in a hotel before and we've stayed in lots of hotels. During our stay, it was my birthday and when we came back to our hotel the evening of my birthday having been out all day the hotel had put a birthday card and bottle of cava on ice for me in the room. I thought this was a really nice gesture. They had obviously seen my birthday on my passport when they took a photocopy of it on our arrival.
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