Juan Diaz Rodriguez, 10, 35130 Puerto Rico de Gran Canaria, Spain
#24 of 242 hotels in Puerto Rico de Gran Canaria
Guests' ChoiceBased on 257 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 14, 2024
Viorica
United States of Americalet much restaurant menu can be improved. Offering more options.
customer service, exceptional, very helpful, greeted eyes with a smile smile; breakfast food was excellent; beautiful, swimming pool with infinity pool very clean and lovely atmosphere
Stayed in February 2024
Reviewed: March 10, 2024
Linda
United KingdomNo negatives
Lovely big suite. Very well equipped. Had everything we needed. Great location.
Stayed in March 2024
Reviewed: February 21, 2024
Roger
IrelandNothing
Location, friendly staff and spotless
Stayed in February 2024
Reviewed: February 13, 2024
Carmel
IrelandBeautiful accomodation in a lovely area
Stayed in February 2024
Reviewed: February 1, 2024
Simon
United KingdomBar closed quite early and didn’t even open on New Years Eve.
Lovely pool. Spacious rooms.
Stayed in January 2024
Reviewed: January 30, 2024
Alan
United KingdomStrange terrace area...had a 'pebble pool', would have preffered more space...
Very clean and staff were polite and helpful. Barbeque evening with singer was really good.
Stayed in January 2024
Reviewed: January 25, 2024
Janice
IrelandLovely hotel, friendly staff and great location. Good breakfast.
Stayed in January 2024
Reviewed: January 24, 2024
Emma
Ireland€4 per day for mini safe. I have never been charged by any hotel to use mini safe.
The pool area, the restaurant, the buffet breakfast and the staff were exceptional.
Stayed in January 2024
Reviewed: January 16, 2024
Annie
United KingdomI really did not like LEAVING !!!!
Everything as always was perfect. Brilliant room, fantastic breakfast, very helpful and friendly staff ,beautiful pool. Cannot wait to return.
Stayed in January 2024
Reviewed: January 5, 2024
Leanne
United KingdomThe rooms are huge and amenities are fantastic
Stayed in January 2024
Reviewed: January 5, 2024
Teresa
IrelandMaybe if there was a few more activities for the kids.
Lovely pool. Rooms lovely. Good to see the lifeguards. Nice touches with the bottle of procecco for new years and the drinks in d fridge when we got there. Breakfast nice. Tabletennis great for the kids
Stayed in January 2024
Reviewed: January 3, 2024
Ott
EstoniaElevator was huge issue
Location,pool,Services
Stayed in January 2024
Reviewed: December 17, 2023
Jennifer
GermanyEverything was perfect
Stayed in December 2023
Reviewed: December 11, 2023
Pemiku
GermanyDue to location directly at the harbor can be a bit noisy sometimes
Infinity pool
Stayed in December 2023
Reviewed: November 25, 2023
Saoirse
IrelandBreakfast excellent
Stayed in November 2023
Reviewed: November 22, 2023
Raul
United States of AmericaThe room is well equipped but did not have sufficient kitchen consumables.
Stayed in November 2023
Reviewed: November 11, 2023
Brid
IrelandBreakfast was excellent. Reception staff were very helpful at all times.
Stayed in November 2023
Reviewed: November 8, 2023
Carol
United KingdomNothing
Beautifully situated, clean and efficient. Staff were lovely
Stayed in November 2023
Reviewed: November 6, 2023
Michael
United KingdomCoffee machine to slow. But that’s because it’s busy
Stayed a few times. Great hotel. Staff are very friendly. Pool is great. Left £400 Euro at the breakfast table. 30 mins later a waiter came to find me. Honest staff
Stayed in November 2023
Reviewed: November 5, 2023
Colin
SwitzerlandPool towels not allowed to be used to reserve beds, but the sun lounge bed next to us was empty from 8.30 until 13:00 when they came down, so restricts use for others… but the same in all hotels.. Noise from the trucks that deliver the food at 6am with the reversing beeps is annoying to be awoken with. But earplugs sorted it.. The only suggestion I would make for the deluxe suites is to have a sunblind on balcony as it got very hot to sit out in afternoon. The bathroom could also do with blind as the sun makes it very hot as not covered by aircon.
Breakfast was excellent, plenty of choice. Staff all friendly and welcoming. Room was clean and spacious. Lovely views.
Stayed in October 2023
Reviewed: October 25, 2023
Teresa
IrelandLocation easy access to everything
Stayed in October 2023
Reviewed: October 24, 2023
Rosca
NetherlandsThe shower head was weird, was spraying in all directions. The bedroom felt like not ventilated enough. The breakfast could be better, not too many healthy options( for ex: fresh veggies were bot great, no fresh salad). The pool restaurant had mainly fast food for lunch.
Amazing pool and view, nice and friendly stuff, very clean, nice slippers and bathrobes, nice omelettes for breakfast.
Stayed in October 2023
Reviewed: October 23, 2023
Adina
Romanianothing
everything, i didnt rate it 10 because it s a bit dated
Stayed in October 2023
Reviewed: October 21, 2023
Gill
United KingdomI seriously couldn’t think of anything not to like
Beautiful location fantastic view over pool and harbour. Staff friendly and very helpful- breakfast great choices. Absolute adore the infinity pool
Stayed in October 2023
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