Check-in first attempted by slow, baffled waitress, who then abandoned me without explanation. Room not ready at 3.15pm, but quickly prepared after that. Prolonged drunken shouting on the street during the night - and the hotel had agreed to give me a 'quiet room'... Breakfast room dark and off-putting.

Nice room, excellent cleaning staff, good view.

Stayed in April 2024

The cleaning lady came despite of the "do not disturb" sign on the door, she also woke us up on the next day

The hotel is in a very good location, next to the beach

Stayed in April 2024

Lack of receptionist on arrival, met by a rather grumpy man who seemed like we'd put him out by being there. The rest of the staff we dealt with were lovely, especially cleaning staff. Shower was lacking a bit of pressure.

Most staff friendly and helpful. Lovely view over the bay and marina from balcony. Cleaning staff very good, and rooms clean and spacious.

Stayed in April 2024

we wished there was a fridge in the room.

the best location one could imagine. it was worth to pay extra for the sea view and a balcony.

Stayed in April 2024

Air conditioning remote is stuck to the wall, with a barrier stopping you from making it cool! I get they're expensive to run but at nearly £100 a night it was something you'd expect!

Very clean, perfect location, nice cat!

Stayed in April 2024

Location, size, decor, value for money

Stayed in March 2024

Issues with room key.

Good location

Stayed in April 2024

Nothing

The view was amazing. The room is big enough and very comfortable. The staff was accommodating and polite.

Stayed in April 2024

Nothing

Beautiful base to cycle,

Stayed in March 2024

The location is amazing. The town is very nice and the hotel is directly at the beach. Last rays of sun on the hotel terrace. The hotel provides in all the basic needs, nothing too fancy. It is great value for the price.

Stayed in March 2024

The staff were difficult to find when you wanted information but once found they were very polite and helpful.

The location is fantastic and the hotel is clean, comfortable and spacious.

Stayed in November 2023

Lovely sea view with good balcony. Room was clean and fresh. Great shower. Breakfast was nice with a good variety of food.

Stayed in November 2023

Great Staff and location. Breakfast was brilliant and catered to all needs. Room had a balcony with sea views

Stayed in October 2023

I booked a room with balcony but didn’t get one. The initial booking definitely stated balcony but to be fair other parts of the booking said maybe a balcony. Some things in the room needed attention such as loose shower head etc. Aircon was good but noisy but we didn’t really need it in October.

Fantastic location Room was clean Good breakfast and friendly staff Room was fairly quiet. Very near bars and restaurants. Would recommend the Restaurant El Pirata.

Stayed in October 2023

I thought we had a room overlooking the bay. Instead we were put in an annex. However, we had the bonus of a pool, but sadly couldn’t use it as we left before it opened at 11am and it closed at 6pm.

Spacious comfortable bedroom with private patio. Staff could not have been more pleasant. Fantastic buffet breakfast.

Stayed in October 2023

We had an issue on check in, we were given the wrong room and we're made to move the following day. It was frustrating due to the lack of communication about what happened. However Kathy on the front desk sorted everything out, and explained the mistake and made us feel a lot better afterwards. The beds are a little firm. I like a firm bed but they are verrry firm. If you're used to a soft mattress you will struggle. We didn't eat at the restaurant but waited 30 mins to make a drink order but they never came over. The area the staff have to manage is huge so I understand the difficulty but it was still irritating.

The hotel is perfectly located right by the tram stop, right by the beach, and walking distance to everything in the marina. It has a nice view of the sunset in the evening too from the balconys at the front. Kathy on the front desk is very helpful and friendly!

Stayed in October 2023

Beds were average, provided two singles instead of a double and there was no fridge in the room.

Unbeatable location, great value for money relative to the surrounding options but still pricey for what it is. The room was clean and the service was good. Two singles instead of a double in our room unfortunately. Would recommend to all, the area is amazing and this is a great base. Aircon is exceptional

Stayed in September 2023

The hotel is tired. The aircon unit was partially broken (the swinging vent was only fixed on one side) and the shower room was small and stuffy. The aircon wasn't switched on before our arrival, so it took most of the few hours that we were there to cool the room down. Although huge, the room and balcony are at the back of the hotel, with a view over other balconies and rooftops. You could be forgiven for forgetting that the hotel is right on the front, facing the sea because you don't see it.

We only booked this hotel as late checkout was not available in our own hotel. We stayed for only a few hours, in order to have a shower and wait for our taxi. The room we were given was huge, with a great big balcony (room 19, I think). The staff seemed friendly enough, and were very proud of having given us this big room. The location of the hotel is very central for bars, shops and restaurants and right on the sea front.

Stayed in September 2023

Most of the staff was really nice and accommodating, for example we arrived for a late evening check-out when the bar was already close but the person at the reception was happy to let us have a drink on the terrasse anyway. However we also encountered some less accommodating staff members, for example my partner wanted an espresso at the hotel bar in the evening and the person behind the bar told him “no coffee” straight away. We went to seat on the terrasse only to hear 2 minutes later the coffee machine running as they were having a coffee between staff members. Also bedroom cleaning started really early on the Saturday morning (around 8am) and they knocked at our door and wake us up which is not really what you would like on holiday.

Good location in Port de Soller, room functional and clean.

Stayed in September 2023

There was no hotel parking as work was being done.

On the sea front. Friendly staff. Great breakfast.

Stayed in September 2023

First morning at breakfast had an issue but resolved every other morning.

Location was great. Good cleaning team.

Stayed in September 2023

Nothing really.

Larger rooms, great air conditioning

Stayed in September 2023

No pool the hotel could do with some tlc The breakfast was basic No entertainment

The veiw and location is stunning

Stayed in August 2023

Very central Nice rooms Clean and good shower

Stayed in September 2023