Reviews of NH Collection Palacio de Aranjuez This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
San Antonio, 22, 28300 Aranjuez, Spain
#6 of 19 hotels in Aranjuez
Guests' ChoiceReview Score
Based on 523 hotel reviews
8.8Score breakdown
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Cleanliness
9.2
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Comfort
9.2
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Location
9.5
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Facilities
8.8
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Staff
9.2
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Value for money
8.3
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Free WiFi
8.3
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Reviewed: April 22, 2024
Michael
United Kingdom1 review10“Great stay and will probably return and stay longer.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Unfortunately the local bars were shutting as we arrived. Can’t blame the hotel for this.
Over night stay whilst heading north. Easy to get to from the motorway and a fabulous view of the palace. Evening meal was excellent and the breakfast was substantial. Staff were helpful and friendly.
Stayed in April 2024
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Reviewed: April 22, 2024
Chris
United Kingdom18 Reviews9.0“Very good hotel right opposite the Royal Palace.”- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 2 nights
Check in fast and easy with helpful staff.
Stayed in April 2024
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Reviewed: April 20, 2024
Sean
Isle of Man19 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Great location - all staff extremely helpful and friendly
Stayed in April 2024
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Reviewed: April 14, 2024
Jean
France39 Reviews10“Unique”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing special to say because all was just gorgeous
Stayed in April 2024
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Reviewed: April 12, 2024
Kevin
Ireland8 Reviews2 helpful votes10“Fantastic location. Very nice hotel. Great staff.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Great location, staff were extremely helpful and friendly.
Stayed in April 2024
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Reviewed: April 3, 2024
Wilkins
Spain3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 1 night
Quality, cleanliness, staff. Everything was amazing. We didn't eat there though.
Stayed in March 2024
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Reviewed: April 1, 2024
Ian
United Kingdom20 Reviews3 helpful votes10“Will not hesitate to book again”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Very nice stay
Stayed in March 2024
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Reviewed: March 25, 2024
David
United Kingdom34 Reviews1 helpful vote10“Wonderful location”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Decor was a little tired.
Fantastic location, spacious, comfortable, clean with secure parking and dog friendly.
Stayed in March 2024
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Reviewed: March 23, 2024
Linda
United Kingdom111 Reviews5 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Premium Double or Twin Room with View
- • Stayed 1 night
- • Submitted from a mobile device
It was perfect
Stayed in March 2024
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Reviewed: March 22, 2024
Roberto
Italy22 Reviews8.0“Great location with a few 'buts'”- • Leisure trip
- • Couple
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are a few very rundown and seedy buildings in close proximity to the hotel , which gives the area an unsafe feel, particularly in the evening. It's a real shame, as the hotel is fairly nice and extremely central.
Location is hard to beat, a few steps from the royal palace. Breakfast was pretty good, but a better coffee machine delivering cappuccinos and lattes, rather than just espresso and americano would be a good addition (hard to believe to find a four star hotel without a proper coffee maker in the common dining room area!)
Stayed in March 2024
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Reviewed: March 21, 2024
Manuel
Spain45 Reviews6 helpful votes8.0“A good place to stay just infront of Aranjuez Royal Palace.”- • Leisure trip
- • Couple
- • Premium Double or Twin Room with View
- • Stayed 4 nights
Unfortunately, the beds and pillows were not quite comfortable.
The hotel is located just in front of Aranjuez Royal Palace. The area nearby is quiet during the whole day. The staff is friendly and welcoming. The hotel is really a good place to stay. Overall clean and calm.
Stayed in March 2024
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Reviewed: March 19, 2024
Brenda
United Kingdom64 Reviews1 helpful vote10“Beautiful place to spend time walking round the palace and gardens”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
All perfect
Fantastic breakfast
Stayed in March 2024
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Reviewed: March 15, 2024
Michelle
United Kingdom30 Reviews2 helpful votes9.0“Superb half way stop with dogs from Santander to Marbella”- • Leisure trip
- • Family with young children
- • Premium Double or Twin Room with View
- • Stayed 1 night
- • Submitted from a mobile device
Bar area a bit soulless
Great customer service, fabulous location, secure underground parking, pet friendly
Stayed in March 2024
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Reviewed: March 15, 2024
Anne
United Kingdom13 Reviews1 helpful vote10“Enjoyed our stay and happy for our welcome puppy.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing. All good.
Great location. Easy to walk along to centre to bars and restaurants.
Stayed in February 2024
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Reviewed: March 10, 2024
Mark
United Kingdom15 Reviews10“Excellent”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
Room was lovely we upgraded to look out at the palace, breakfast was excellent, parking was great and the charging of our electric car. Staff were very friendly and very helpful. We have stayed many times and will carry on doing so.
Stayed in March 2024
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Reviewed: March 8, 2024
Jennifer
United Kingdom30 Reviews8.0“Comfortable room when we eventually found it.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
A little difficult to find when travelling by car, so directions could have been better. No real restaurant service, possibly because of the tie of year.
Comfortable room and good breakfast.
Stayed in February 2024
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Reviewed: March 8, 2024
Leslie
United Kingdom7 Reviews10“Perfect start to our stay in Spain. Aranjuez is a beautiful city.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
The only thing I can think of was the powered door on the underground garage which we used. It scares the bejasus out out of me when it starts up.
Reception were able to give us the room of our choice, which was the room we stayed in on our first visit five years ago. It was the room directly above the main entrance, with a balcony, looking directly at the royal palace. Breakfast was a help yourself buffet, comprising just about everything one could want for breakfast plus stuff you'd never have thought of eg. beer yeast to name but one. The room must have been the best in the hotel and was massive. The view was impressive, as I've mentioned.
Stayed in March 2024
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Reviewed: February 26, 2024
Sarah
United Kingdom26 Reviews3 helpful votes10“highly recommended hotel”- • Leisure trip
- • Couple
- • Premium Double or Twin Room with View
- • Stayed 2 nights
- • Submitted from a mobile device
Welcoming friendly staff and very comfortable. Tasteful decor with nice reception area with plenty of seating. Excellent pet policy, we were able to eat breakfast and dinner with our dog in the bar area which was separate from the main dining areas and in our experience this makes this hotel quite exceptional in Spain. Every member of staff was friendly but we must mention Giovanny who managed the bar area and was wonderfully professional and welcoming. I would highly recommend this hotel and hope to visit again. There is a large open area in front of the of the plaace to exercise your dog. the hotel parking is convenient as the lift stops in the reception area. the hotel will lend you a luggage trolley which helps enormously. 10/10
Stayed in February 2024
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Reviewed: February 24, 2024
Susan
United Kingdom42 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was a bit confusing with 3 different prices that you had to pick before you started eating. Normally breakfast in a hotel is standard. I thought the price of anything but toast was a little over the top.
Location was excellent
Stayed in February 2024
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Reviewed: February 23, 2024
Luciana
United Kingdom21 Reviews9.0Wonderful- • With a pet
- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 1 night
I ordered a burger for room service but it was cold and undercooked
Staff were super friendly and great location
Stayed in February 2024
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Reviewed: February 22, 2024
Michael
United Kingdom1 review8.0“GOOD”- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 1 night
THEY COULD HAVE HAD A BIGGER SELECTION OF FOOD FOR MEALS
ROOM, LOCATION
Stayed in January 2024
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Reviewed: February 20, 2024
John
United Kingdom133 Reviews8 helpful votes9.0“Frequent guests-Our 'go to' choice in Aranjuez”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
There can be few things amiss with a hotel that we have stayed at so regularly and-indeed-will almost certainly stay at again before very much time has elapsed
We use this hotel comparatively frequently as we drive from our home in eastern Andalucia to the ferry port at Santander-and of course in the other direction. An overnight in Aranjuez breaks the journey nicely. So we have reviewed this hotel on several occasions. The secure parking is important to us, though we have no complaints about anyone or any other facility with the exception perhaps of the evening menu which never seems to change. Still the town has many eateries close at hand--unless the weather is particularly inclement which means we must 'eat in'..
Stayed in January 2024
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Reviewed: February 18, 2024
Alessandro
Spain10 Reviews1 helpful vote10“Very comfortable executive hotel”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
USB chargers for sockets in bedroom would be great addition
Very spacious with great support for us travelling with pet
Stayed in January 2024
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Reviewed: February 16, 2024
Nicholas
Spain8 Reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Always a pleasure to stay here. Check in staff were exceptional.
Stayed in January 2024
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