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Reviews of NH Collection Villa de Bilbao This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Gran Vía, 87, 48011 Bilbao, Spain

#25 of 64 hotels in Bilbao

Guests' Choice

Review Score

Based on 492 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.1

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    7.0
    Usual hotel, exercellent staff
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was facing the inner yard. The curtains need to be always down and because of that there was no natural light. The ventilation system was a bit weird (not sure it worked). I had to open the window in the room as it would become steamy after I took a shower.

    Quite central location, easy to walk to the main city attractions. The bathroom was huge compared to other hotels and even had a bidet! The bed was super comfy and the TV had international channels.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Highly recommand
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was excellent

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Will return
    • Leisure trip
    • Couple
    • Premium Double or Twin Room
    • Stayed 3 nights

    The room air conditioning did not work and the window had to be left open

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Premium Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I asked for a room on a higher floor which was given to me. However this particular Premium room (701) was on the back of the hotel with absolutely no view but to the building's air shaft. Biggest problem was that it was right under the gym, so you can only imagine the noise above my head every time someone was running on the treadmill. Yet another problem was the automatic closing of the doors which was so incredibly loud that the walls were trembling everytime someone was entering or leaving their room.

    The Premium room was indeed enormous. Bed s very comfortable and super big. Lots of pillows to choose from. Bathroom big, double sink and all, toilet space a little awkward. Nespresso machine and complimentary bottle of water. The breakfast was amazing. Very tasty and great big variety. Personnel super friendly and nice. Restaurant food really good. Bus stop, airport bus stop and Hop on Hop off bus literally outside the hotel's front entrance. Metro stop 4 minutes by foot.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Great hotel for a Bilbao visit
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not having more time to spend there!

    The staff were so helpful and polite. The location is close to public transport and within walking distance of the famous sites. The hotel restaurant ’Le Bol Blanc’ is very good, serving delicious local cuisine.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    Excellent location secure parking and very friendly staff
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    No brandy at the bar

    Lovely bedroom. Nice bedding and comfortable bed. Plenty of space and accessories.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    Pretty good location to stay in Bilbao
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Room sizes are great, great breakfast and good location

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Great value for money.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    The rooms are large and comfortable. The staff is very friendly. My niece forgot her passport and computer in the safe and they had it all at the from desk when we returned. Very different from my hotel experiences around Europe where if you forget anything, you never see it again.

    Stayed in January 2024

  • Reviewed: February 18, 2024

    10
    Spacious, comfortable stay in Bilbao.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very bright, modern and clean. The rooms was extremely spacious for two people. Location is good and parking is available. I would definitely stay here again.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    Excellent location, services and comfort!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great!

    It is in a good location for the sites in Bilbao. Easy access from the airport. Very comfortable and an amazing breakfast!

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    very good value for money. facilities were good enough and service and assistance from reception especially Aitor and El
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the room was very bare. there was nowhere to hang towels or anything. no armchairs or anywhere to sit other than on the beds

    accessible and a good base for visiting the city’s attractions

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Great stay and great location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    Price of the drinks in the bar

    Stayed in January 2024

  • Reviewed: February 11, 2024

    8.0
    Elena and Aitor at reception were exceptional and very helpful!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    room facilities were not great

    excellent location

    Stayed in February 2024

  • Reviewed: January 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Nothing

    All was fine.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Good value for money
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    To say something... lifts were a bit too small.

    The location was ideal. Very close to a bus stop which connects to the airport. The bed was very comfortable, and the gym was pretty well equipped and clean.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    10
    Brilliant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 1 night

    everything was fine

    Breakfast, location and staff attentiveness

    Stayed in December 2023

  • Reviewed: December 12, 2023

    10
    Comfy stay with everything you need
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There could have been an extra chair in order to be 2 seated around the small table. There was space enough. There was a discoteque just next door. I was not bothered as my room was towards the inside.

    Very comfy and big beds. Minibar with reasonable prices. Real coffee machine. Sweets and water in the reception. The airport bus stopped just next to the hotel

    Stayed in December 2023

  • Reviewed: December 6, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect and surprising. Much more than expected. Personnel very kind, provided every information required a gave us suggestions for local transports. Thank you so much!

    Stayed in December 2023

  • Reviewed: December 1, 2023

    8.0
    Excellent
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 5 nights

    Parking fee

    Location, staff attitude

    Stayed in November 2023

  • Reviewed: November 30, 2023

    8.0
    Pleasant and smooth short stay in Bilbao
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The view from the bedroom

    Early check-in, rich breakfast, spacious bedroom and bathroom, easy to reach location, pleasant lobby.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    Morning coffee; more 'green' or salad in breakfast selection

    Friendly and helpful reception, comfortable room

    Stayed in October 2023

  • Reviewed: November 2, 2023

    9.0
    Great hotel, good value for money, great location, will use again.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    25 euros a night for parking!

    Great location, felt very high end. Great value for money.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Premium Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Right next door to a nightclub very loud at night. Had to sleep with ear plugs.

    Very clean well presented excellent staff

    Stayed in October 2023

  • Reviewed: October 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 2 nights

    The staff is great, hind and helphull at any moment.

    Stayed in October 2023

Showing 1 - 25

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