Gran Vía, 87, 48011 Bilbao, Spain
#25 of 64 hotels in Bilbao
Guests' ChoiceBased on 492 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
9.3
Value for money
8.1
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Maria
GermanyThe room was facing the inner yard. The curtains need to be always down and because of that there was no natural light. The ventilation system was a bit weird (not sure it worked). I had to open the window in the room as it would become steamy after I took a shower.
Quite central location, easy to walk to the main city attractions. The bathroom was huge compared to other hotels and even had a bidet! The bed was super comfy and the TV had international channels.
Stayed in March 2024
Reviewed: March 19, 2024
Avidor
IsraelBreakfast was excellent
Stayed in March 2024
Reviewed: March 15, 2024
Ali
United KingdomThe room air conditioning did not work and the window had to be left open
Stayed in March 2024
Reviewed: March 14, 2024
F-star
SwitzerlandI asked for a room on a higher floor which was given to me. However this particular Premium room (701) was on the back of the hotel with absolutely no view but to the building's air shaft. Biggest problem was that it was right under the gym, so you can only imagine the noise above my head every time someone was running on the treadmill. Yet another problem was the automatic closing of the doors which was so incredibly loud that the walls were trembling everytime someone was entering or leaving their room.
The Premium room was indeed enormous. Bed s very comfortable and super big. Lots of pillows to choose from. Bathroom big, double sink and all, toilet space a little awkward. Nespresso machine and complimentary bottle of water. The breakfast was amazing. Very tasty and great big variety. Personnel super friendly and nice. Restaurant food really good. Bus stop, airport bus stop and Hop on Hop off bus literally outside the hotel's front entrance. Metro stop 4 minutes by foot.
Stayed in March 2024
Reviewed: March 12, 2024
Margaret
United KingdomNot having more time to spend there!
The staff were so helpful and polite. The location is close to public transport and within walking distance of the famous sites. The hotel restaurant ’Le Bol Blanc’ is very good, serving delicious local cuisine.
Stayed in March 2024
Reviewed: March 2, 2024
Brian
United KingdomNo brandy at the bar
Lovely bedroom. Nice bedding and comfortable bed. Plenty of space and accessories.
Stayed in March 2024
Reviewed: February 29, 2024
Francisco
SpainRoom sizes are great, great breakfast and good location
Stayed in February 2024
Reviewed: February 25, 2024
Heidi
United States of AmericaThe rooms are large and comfortable. The staff is very friendly. My niece forgot her passport and computer in the safe and they had it all at the from desk when we returned. Very different from my hotel experiences around Europe where if you forget anything, you never see it again.
Stayed in January 2024
Reviewed: February 18, 2024
Niamh
IrelandThe hotel is very bright, modern and clean. The rooms was extremely spacious for two people. Location is good and parking is available. I would definitely stay here again.
Stayed in February 2024
Reviewed: February 16, 2024
Jane
PortugalEverything was great!
It is in a good location for the sites in Bilbao. Easy access from the airport. Very comfortable and an amazing breakfast!
Stayed in February 2024
Reviewed: February 13, 2024
Maria
Netherlandsthe room was very bare. there was nowhere to hang towels or anything. no armchairs or anywhere to sit other than on the beds
accessible and a good base for visiting the city’s attractions
Stayed in February 2024
Reviewed: February 11, 2024
Liam
United KingdomPrice of the drinks in the bar
Stayed in January 2024
Reviewed: February 11, 2024
Maria
Netherlandsroom facilities were not great
excellent location
Stayed in February 2024
Reviewed: January 29, 2024
Georgy
SpainNothing
All was fine.
Stayed in January 2024
Reviewed: January 20, 2024
Vicent
BelgiumTo say something... lifts were a bit too small.
The location was ideal. Very close to a bus stop which connects to the airport. The bed was very comfortable, and the gym was pretty well equipped and clean.
Stayed in January 2024
Reviewed: January 3, 2024
Raquel
United Kingdomeverything was fine
Breakfast, location and staff attentiveness
Stayed in December 2023
Reviewed: December 12, 2023
Elisabeth
NorwayThere could have been an extra chair in order to be 2 seated around the small table. There was space enough. There was a discoteque just next door. I was not bothered as my room was towards the inside.
Very comfy and big beds. Minibar with reasonable prices. Real coffee machine. Sweets and water in the reception. The airport bus stopped just next to the hotel
Stayed in December 2023
Reviewed: December 6, 2023
Fabio
ItalyEverything was perfect and surprising. Much more than expected. Personnel very kind, provided every information required a gave us suggestions for local transports. Thank you so much!
Stayed in December 2023
Reviewed: December 1, 2023
Tomas
United States of AmericaParking fee
Location, staff attitude
Stayed in November 2023
Reviewed: November 30, 2023
Luís
FranceThe view from the bedroom
Early check-in, rich breakfast, spacious bedroom and bathroom, easy to reach location, pleasant lobby.
Stayed in November 2023
Reviewed: November 9, 2023
Mari
NetherlandsMorning coffee; more 'green' or salad in breakfast selection
Friendly and helpful reception, comfortable room
Stayed in October 2023
Reviewed: November 2, 2023
Meirion
United Kingdom25 euros a night for parking!
Great location, felt very high end. Great value for money.
Stayed in October 2023
Reviewed: October 31, 2023
John
AustraliaRight next door to a nightclub very loud at night. Had to sleep with ear plugs.
Very clean well presented excellent staff
Stayed in October 2023
Reviewed: October 29, 2023
Jesus
SpainThe staff is great, hind and helphull at any moment.
Stayed in October 2023
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