José Abascal, 47, Chamberi, 28003 Madrid, Spain
#95 of 435 hotels in Madrid
Guests' ChoiceBased on 533 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.8
Staff
9.4
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
Hector
United States of AmericaI liked everything but the best was the Service team. Very nice and good people., with great people's skills making us feel at home.
Excellent location for those (We were those) expecting to be close to Museums and others. Breakfast was good BUT a bit expensive compared with restaurants close by. Room was good looking at interior garden. A bit small.
Stayed in April 2024
Reviewed: March 21, 2024
Medina
MexicoNothing
The staff was exceptional , very kind .
Stayed in March 2024
Reviewed: March 14, 2024
David
SpainPrices are quite expensive but lately its the same everywhere.
Beautiful hotel located in a unique singular building, spacious and clean rooms, perfect for a trip to the city.
Stayed in January 2024
Reviewed: February 29, 2024
Jean-louis
United Arab EmiratesVery friendly staff and excellent breakfast. Room very spacious
Stayed in February 2024
Reviewed: February 27, 2024
Eleanor
United KingdomA bit far from central Madrid.
Very nice and clean hotel, helpful and friendly staff. Lovely breakfast.
Stayed in February 2024
Reviewed: February 20, 2024
Dev
United KingdomExtra charge for a 1 hour later checkout..!
Great value as booked 11pm for the same night...
Stayed in February 2024
Reviewed: February 12, 2024
Will
United States of AmericaMy only complaint was that our two bed room consisted of two single beds. That said, the price was great and the beds were comfortable despite their small size. (I'm 6'3")
The room was small yet functional, but the bathroom was huge. Front desk staff was exceptionally friendly and went the extra mile to give us a room with two beds. The building is lovely and very well-located for the price.
Stayed in January 2024
Reviewed: February 9, 2024
Susan
United States of AmericaThe only issue at all was that we were no drawers in the room so it was challenging to unpack.
The staff was wonderful. Breakfast was terrific. The hotel is so pretty and welcoming. Everything was comfortable. The bathroom was amazing.
Stayed in February 2024
Reviewed: January 22, 2024
Kamila
United KingdomRoom was quite dated.
Great location and friendly staff. Breakfast had a good variety too.
Stayed in January 2024
Reviewed: January 16, 2024
Ekaterina
United KingdomMattresses are a little bit firm. In the bar you have to ask dinner menu. By default waiter gives you snack list.
Nice, clean, comfortable and well decorated hotel, well equipped room.
Stayed in January 2024
Reviewed: January 11, 2024
A
United KingdomI didn't disliked anything,
I stayed at this hotel for 3 nights. Large spacious room with a very comfortable bed. Complementry water bottles were provided every day. Had lunch 3 times, food was delicious
Stayed in December 2023
Reviewed: January 5, 2024
Bernard
PortugalMy remote control of my television wasn't working.
The good location, the room and all the instalations! I enjoyed the gym too!
Stayed in January 2024
Reviewed: January 4, 2024
Daniela
United KingdomNothing
Great hotel, beautiful, clean, nice location Breakfast was great
Stayed in January 2024
Reviewed: December 31, 2023
Nelson
United KingdomVery welcoming and helpful staff. Great location. Close enough to all amenities but away from the noisy areas.
Stayed in December 2023
Reviewed: December 20, 2023
Veronika
AustriaAll good, great breakfast and really good location
Stayed in December 2023
Reviewed: December 7, 2023
Charles
United KingdomN/A
Room cleaned and prepared to a very high stndard.
Stayed in December 2023
Reviewed: November 6, 2023
Victor
BrazilAbsolutely perfect. The best hotel I’ve stayed in my life. The staff were extremely polite, especially Alvaro at the reception and Azucena at the restaurant. Room was fantastic, beds were amazing, bathroom and shower were incredible. The gym was amazing too. Hotel is very easy to access either by taxi or subway. I absolutely recommend this hotel and whenever I come back to Madrid, I most definitely would checkin again.
Stayed in November 2023
Reviewed: November 3, 2023
Lu
United KingdomNo material complaints. The breakfast could have had more options but was adequate.
Lovely hotel. We had a big room at a cost which I thought was reasonable. Hotel staff were polite (not overly-friendly). The bed was comfortable and we were pleased to see welcome sweets left for us. Location was fine - a 25 minutes or so walk into Sol.
Stayed in September 2023
Reviewed: October 16, 2023
Karen
SpainBreakfast was amazing!!
Stayed in October 2023
Reviewed: October 9, 2023
María
United States of AmericaBeautiful neighborhood, easy transportation
Stayed in October 2023
Reviewed: October 3, 2023
Patrica
United States of AmericaThe hallways are a maze!
neat, tidy room... nice bathroom with great lighting. Wonderful breakfast buffet with exceptional service staff. The roof top area is breathtaking! Worth the stay just to see that view!
Stayed in September 2023
Reviewed: September 19, 2023
Brian
AustraliaWhen we worked out the internet it was fine staff very helpful
Yes the breakfast was great all good great location thanks
Stayed in September 2023
Reviewed: September 17, 2023
Arnon
IsraelN A
very kind staff which help us a lot The room was clean
Stayed in September 2023
Reviewed: September 17, 2023
Stephen
United States of AmericaI don’t live there full time.
The beauty of the facilities. The warmth, competence and genuine friendliness of the staff
Stayed in September 2023
Dudley, UK
Gallipoli, Italy
Ubud, Indonesia
Mayrhofen, Austria
Porto, Portugal
Semarang, Indonesia
Santa Cruz Huatulco, Mexico
San Miniato, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content