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  5. Reviews of Hotel Opera

Reviews of Hotel Opera This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Cuesta de Santo Domingo, 2, Madrid City Center, 28013 Madrid, Spain

#257 of 428 hotels in Madrid

Guests' Choice

Review Score

Based on 478 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 18, 2024

    8.0
    Best location hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    Location, near to metro, restaurant.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Great location & Friendly Staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location - close to everything yet not noisy. Our room was ready even though we arrived before check-in. Room & bathroom were very clean & bed was comfy. Automatic room darkening shades were nice. Friendly staff.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    7.0
    An atttractive hotel in a great location
    • Leisure trip
    • Solo traveler
    • Economy Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    As always for solo travellers, the single room was really small and at the back of the building.

    Very attractive hotel in an excellent location

    Stayed in February 2024

  • Reviewed: February 1, 2024

    9.0
    Nice place to stay.
    • Leisure trip
    • Travelers with friends
    • Family Room (4 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    The front reception guy always had a poker face on lol.

    Facilities are good. Nice location.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    Delivered what I needed at a good price.
    • Business trip
    • Solo traveler
    • Economy Single Room
    • Stayed 1 night

    I didn't use any service apart from the room so I can't rate them. I'm sure they would have been fine.

    I just needed a bed and a shower in a specific location. The hotel delivered very well. The room was very small but I knew that when I booked and it was reflected in the price. It wouldn't work for a couple but for a single traveller it was absolutely fine.

    Stayed in January 2024

  • Reviewed: December 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Central location Nice breakfast Very nice staff

    Stayed in December 2023

  • Reviewed: December 10, 2023

    9.0
    Perfect hotel to stay if going to the Opera.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The employees on reception were very professional and knowledgeable. The cafeteria employee were not in the same league, perhaps it wasn’t run by the hotel.

    Great location as we came for the Opera.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    8.0
    Good location, can walk to most things.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Guests should get a discount for Opera restaurant. Breakfast items for gluten free should be labelled.

    Hotel was in very good location, very close to Opera Metro. Breakfast was very good. A very good selection and caters for gluten free. Beds were comfy and close to restaurants and shops. Very near the Royal Palace and Opera house.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    7.0
    Great for solo traveler
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights

    Servivar fridge did not work, i reported it and it took them two days to finally fix it. Room had no drawers for storing clothes , purchased a large double Room as I originally had another travel mate -was definitely NOT enough for two people and their luggage . Also, the bathroom didn’t have much room to put toiletries for one person, much less two.

    Location is amazing! Bathrooms are large and great shower w heated towel bar! I was provided w a kettle for tea which was awesome! Loved quiet side street it was on. Lots of restaurants nearby and walking distance to everything i wanted to visit.

    Stayed in December 2023

  • Reviewed: November 15, 2023

    7.0
    Good stay but not quite 4 stars
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Room was small and worn out in places. Some mold/mildew in shower. Some outside noise but shutters helped. Halls on hotel floors were dark and uninviting.

    Staff was friendly and helpful. Location was good and walkable to many sights. Bed was clean and comfortable.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    I was only one night
    • Leisure trip
    • Solo traveler
    • Economy Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was ok

    Good

    Stayed in September 2023

  • Reviewed: November 8, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only it was a bit loud on the first night

    The bed was amazing, so big and comfy

    Stayed in October 2023

  • Reviewed: November 4, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Economy Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room too small and breakfast not included for a quite high price

    Very clean and staff was nice

    Stayed in October 2023

  • Reviewed: November 3, 2023

    8.0
    perfectly good stay in great location - price was Ok for central madrid
    • Leisure trip
    • Solo traveler
    • Economy Single Room
    • Stayed 1 night

    all was fine

    Location was perfect for my stay visiting family

    Stayed in November 2023

  • Reviewed: November 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    all is good

    location clean and space of room

    Stayed in September 2023

  • Reviewed: October 28, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Economy Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    Comfortable but could be quieter.
    • Business trip
    • Solo traveler
    • Economy Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    First floor room quite noisy - sound from lobby was easily heard. Noise from street expected. Was at conference and breakfast didn’t start until after I had to leave to get there.

    Location, clean, comfortable

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    Breakfast was limited on occasion, otherwise no concerns.

    Brilliant location for walking around Madrid - easy access to Metro for those places further away. Felt safe area, good selection of restaurants nearby. Would def consider staying here again.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    Except
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no slippers in the room at first and I request it.

    It is very convenient location to access anywhere. I forgot my stuff to my room and staff send it very quickly responses. Breakfast was so tasty.

    Stayed in September 2023

  • Reviewed: October 18, 2023

    8.0
    Thx for everything u made our trip to madrid wonderfull
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Service fir drinks

    Perfect location

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Location is amazing
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room could have been better , no Netflix app and stain on wall.

    Location and the wonderful staff

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    The hotel is in a great location - love it being close to things we could walk to
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Price might have been a tad high - but ok

    Great location - once we got our bearings - loved being near the palace - lots of food places in area - were able to walk to various plaza's and partake of things going on in the area

    Stayed in September 2023

  • Reviewed: October 12, 2023

    9.0
    It’s worth spending that much to be in the central of everything.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The toilet is located too near the sink, so when you sit you will be in a tight spot. No coffee and tea making facility. Being in central location also means it will be noisy despite the soundproof windows.

    The location is excellent. Everything is within walking distance. Plenty of good eating places in the area. The staff is efficient and the breakfast food is good. They give two pillows, latex and goose down, so you can choose which one to use.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    9.0
    We had a lovely comfortable clean room, thoughtful capable staff, delicious breakfasts in a very nic
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lobby was not promising looking when we arrived, but the quality of the stay surpassed that.

    Location was really excellent, staff were very capable and caring

    Stayed in September 2023

Showing 1 - 25

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