Cuesta de Santo Domingo, 2, Madrid City Center, 28013 Madrid, Spain
#257 of 428 hotels in Madrid
Guests' ChoiceBased on 478 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
9.0
Value for money
7.9
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Richard_uy
PhilippinesNone
Location, near to metro, restaurant.
Stayed in March 2024
Reviewed: March 8, 2024
Michele
United States of AmericaGreat location - close to everything yet not noisy. Our room was ready even though we arrived before check-in. Room & bathroom were very clean & bed was comfy. Automatic room darkening shades were nice. Friendly staff.
Stayed in March 2024
Reviewed: February 27, 2024
Diane
United KingdomAs always for solo travellers, the single room was really small and at the back of the building.
Very attractive hotel in an excellent location
Stayed in February 2024
Reviewed: February 1, 2024
Yifeng
New ZealandThe front reception guy always had a poker face on lol.
Facilities are good. Nice location.
Stayed in January 2024
Reviewed: January 25, 2024
Ian
United KingdomI didn't use any service apart from the room so I can't rate them. I'm sure they would have been fine.
I just needed a bed and a shower in a specific location. The hotel delivered very well. The room was very small but I knew that when I booked and it was reflected in the price. It wouldn't work for a couple but for a single traveller it was absolutely fine.
Stayed in January 2024
Reviewed: December 18, 2023
Shaybah
MauritiusCentral location Nice breakfast Very nice staff
Stayed in December 2023
Reviewed: December 10, 2023
Elizabeth
SpainThe employees on reception were very professional and knowledgeable. The cafeteria employee were not in the same league, perhaps it wasn’t run by the hotel.
Great location as we came for the Opera.
Stayed in December 2023
Reviewed: December 4, 2023
Helen
United KingdomGuests should get a discount for Opera restaurant. Breakfast items for gluten free should be labelled.
Hotel was in very good location, very close to Opera Metro. Breakfast was very good. A very good selection and caters for gluten free. Beds were comfy and close to restaurants and shops. Very near the Royal Palace and Opera house.
Stayed in December 2023
Reviewed: December 3, 2023
Virginia
SpainServivar fridge did not work, i reported it and it took them two days to finally fix it. Room had no drawers for storing clothes , purchased a large double Room as I originally had another travel mate -was definitely NOT enough for two people and their luggage . Also, the bathroom didn’t have much room to put toiletries for one person, much less two.
Location is amazing! Bathrooms are large and great shower w heated towel bar! I was provided w a kettle for tea which was awesome! Loved quiet side street it was on. Lots of restaurants nearby and walking distance to everything i wanted to visit.
Stayed in December 2023
Reviewed: November 15, 2023
Ann
United States of AmericaRoom was small and worn out in places. Some mold/mildew in shower. Some outside noise but shutters helped. Halls on hotel floors were dark and uninviting.
Staff was friendly and helpful. Location was good and walkable to many sights. Bed was clean and comfortable.
Stayed in November 2023
Reviewed: November 11, 2023
Vic
SwitzerlandWas ok
Good
Stayed in September 2023
Reviewed: November 8, 2023
David
IrelandOnly it was a bit loud on the first night
The bed was amazing, so big and comfy
Stayed in October 2023
Reviewed: November 4, 2023
Jason
MaltaRoom too small and breakfast not included for a quite high price
Very clean and staff was nice
Stayed in October 2023
Reviewed: November 3, 2023
Chris
United Kingdomall was fine
Location was perfect for my stay visiting family
Stayed in November 2023
Reviewed: November 1, 2023
محمد
United Arab Emiratesall is good
location clean and space of room
Stayed in September 2023
Reviewed: October 28, 2023
Muhammad
PakistanLocation
Stayed in October 2023
Reviewed: October 23, 2023
Guy
United KingdomFirst floor room quite noisy - sound from lobby was easily heard. Noise from street expected. Was at conference and breakfast didn’t start until after I had to leave to get there.
Location, clean, comfortable
Stayed in October 2023
Reviewed: October 23, 2023
Guy
United KingdomBreakfast was limited on occasion, otherwise no concerns.
Brilliant location for walking around Madrid - easy access to Metro for those places further away. Felt safe area, good selection of restaurants nearby. Would def consider staying here again.
Stayed in October 2023
Reviewed: October 20, 2023
Chiyoko
JapanThere are no slippers in the room at first and I request it.
It is very convenient location to access anywhere. I forgot my stuff to my room and staff send it very quickly responses. Breakfast was so tasty.
Stayed in September 2023
Reviewed: October 18, 2023
Mohamad
JordanService fir drinks
Perfect location
Stayed in October 2023
Reviewed: October 17, 2023
Amber
IrelandRoom could have been better , no Netflix app and stain on wall.
Location and the wonderful staff
Stayed in October 2023
Reviewed: October 16, 2023
Terry
CanadaPrice might have been a tad high - but ok
Great location - once we got our bearings - loved being near the palace - lots of food places in area - were able to walk to various plaza's and partake of things going on in the area
Stayed in September 2023
Reviewed: October 12, 2023
Dian
IndonesiaThe toilet is located too near the sink, so when you sit you will be in a tight spot. No coffee and tea making facility. Being in central location also means it will be noisy despite the soundproof windows.
The location is excellent. Everything is within walking distance. Plenty of good eating places in the area. The staff is efficient and the breakfast food is good. They give two pillows, latex and goose down, so you can choose which one to use.
Stayed in October 2023
Reviewed: October 7, 2023
Christine
CanadaLobby was not promising looking when we arrived, but the quality of the stay surpassed that.
Location was really excellent, staff were very capable and caring
Stayed in September 2023
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