Paseo Londres s/n, 07470 Port de Pollensa, Spain
#13 of 220 hotels in Port de Pollensa
Guests' ChoiceBased on 262 hotel reviews
9.0Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
9.0
Staff
9.6
Value for money
8.3
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 3, 2024
Grainne
IrelandCould hear noises from the rooms above us. Walls seemed quite thin.
Breakfast was fine, a little more variety regarding hot food would be nice. Location was great, have no complaints.
Stayed in April 2024
Reviewed: April 1, 2024
Ti
SwitzerlandThe toilet door of our room was loud and hard to close
Location, cleanliness
Stayed in April 2024
Reviewed: October 31, 2023
Nathalie
United KingdomThe restaurant closed fairly early, likely due to it being near the end of the season. The only parking option seemed to be right in front of the hotel on the main street (free). The hotel room was limited in space so unpacking a large suitcase was only possible on the bed. The walls were fairly thin so you'll hear other guests in the corridor which affected my sleep quality.
Upon arrival, I was upgraded to a room with a sea view which was a lovely surprise. Rooms are modern, boho chic style and the bed was comfy. Breakfast options were amazing. Due to the weather, I only briefly visited the rooftop which would have probably been a great hangout spot on a sunny day.
Stayed in October 2023
Reviewed: October 16, 2023
Renee
United KingdomVery squeaky bed in room 316!
Location, sea view pool terrace.
Stayed in October 2023
Reviewed: October 8, 2023
Martha
United States of AmericaShould have booked the water side but really so many great outdoor spaces we only used the balcony to drive towels and bathing suits
Room was small but clean and well equiped. The location is exceptional. The staff is exceptional especially the concierge ANDREA and the waiter BERNIE
Stayed in October 2023
Reviewed: October 3, 2023
Rod
United KingdomAfter a few nights I found the bed a little uncomfortable but could just be me and air conditioning did not appear to work. Could be more places to hang towels but we are being picky as difficult to dry stuff. Sea view balcony rooms have this covered with ladders to hang towels etc.
Location. Great set up - all the public places really beautifully fitted out. Lots of ambience both in the day and particularly at night. Staff - particularly the restaurant and bar staff were so friendly but all were polite and welcoming.
Stayed in October 2023
Reviewed: October 3, 2023
Georgia
United KingdomNothing couldn’t fault it
Great location, comfortable room and lovely sea view. Delicious breakfast lots of choice. Lovely friendly staff, we arrived late on our first evening and they allowed us into the restaurant for some food despite there being no one else in there. Would definitely return.
Stayed in September 2023
Reviewed: October 2, 2023
Paul
GuernseyWe had booked a Mountain View room as no sea view rooms were available. We were given a very large room at the back of the hotel, but the view was not a Mountain View , it was of the the back road/rear of the hotel. We did move to a sea view room with balcony for our last two nights, which was lovely, but were charged extra for this, when we thought the hotel should have moved us for free given the first room had no Mountain View. The bar closed at 11pm every night, which seemed early.
Very elegant hotel right on the beach, with stunning views of the bay. Staff were very friendly and helpful. Breakfast was very good. Rooftop terrace was excellent.
Stayed in October 2023
Reviewed: September 30, 2023
Gaynor
United KingdomThe splash pool on roof could of been bigger but that is just a small niggle
Location and ambience
Stayed in September 2023
Reviewed: September 25, 2023
Terry
United KingdomBedrooms a little small
Location right on the beach
Stayed in September 2023
Reviewed: September 22, 2023
Mark
United Kingdomthe bar drinks service could be faster - but that might just be me
the ambience of the hotel is top class - staff were friendly and helpful at all time - housekeeping excellent - breakfast top quality - great selection
Stayed in August 2023
Reviewed: September 21, 2023
Trevor
JerseyNothing
Location and no children
Stayed in September 2023
Reviewed: September 19, 2023
Jake
AustraliaA beautiful stay with lovely receptionists. Some music would be nice on the rooftop to add to the ambience. It feels like it needs it to add to the vibe.
Stayed in August 2023
Reviewed: September 18, 2023
Finbarr
IrelandNo complaints with hotel. Pity weather so so hot.
Hotel was even better than photos. Staff very friendly. Meals excellent. Room a little small. But air-conditioning cleanliness all v.good.
Stayed in September 2023
Reviewed: September 8, 2023
Julie
United KingdomLocated next to a building site. The view from the window on the hotel room corridor level four was not pleasant. A frosted privacy film would of been better. Large hotel to the rear had pool side entertainment, which was noisy and ruined the atmosphere on the roof terrace.
Loved the light airy and contemporary decor. The sun roof terrace was stunning. The staff were friendly and the service was excellent. Loved that the beach was just across the road.
Stayed in September 2023
Reviewed: September 4, 2023
Chamdid
Luxembourg- No electricity in the hotel when arriving due to bad weather and heavy rains - Very long time before electricity retur to normal (after others hotels)
- very good location - calm and confortable rooms just front the sea
Stayed in August 2023
Reviewed: September 3, 2023
Lynne
United KingdomLocation. Style of hotel. Food choices
Stayed in September 2023
Reviewed: September 3, 2023
Dawn
SpainBreakfast excellent. Staff exceptional in all areas
Stayed in August 2023
Reviewed: August 31, 2023
Rebecca
United KingdomBreakfast selection, distance from main town, friendliness of staff even in adversity (air con leak), facilities, entertainment
Stayed in August 2023
Reviewed: August 29, 2023
Mark
United KingdomBreakfast was ok - warm food station did not keep food warm - a cava station and fresh bread for customers to cut themselves would be good - need another toaster and some more coffee machines
Hotel spotless we stayed room 221 lovely and spacious - staff excellent all over hotel and great views over Bay of Pollenca
Stayed in August 2023
Reviewed: August 27, 2023
Laurence
FranceI kept banging my head on the low-hanging lamp shades in the bedroom :-)
The location is ideal, just facing the beach; the staff are all remarkably professional and smiling, which has a huge impact on the overall feel of a hotel. The bed was super comfy, and our corridor was very quiet at night.
Stayed in August 2023
Reviewed: August 21, 2023
Elana
United KingdomThat we couldn’t stay longer …
What is not to like about the property! It’s excellent! The staff are incredibly kind and helpful, genuinely everyone we met over our 10 days were amazing! The food is so delicious (the seafood pasta is incredible!!) the cocktails are top notch and our room was swiftly and thoroughly cleaned everyday. Oh also! The live music was an awesome start to our evenings.
Stayed in August 2023
Reviewed: August 18, 2023
Gary
United KingdomNothing
Everything
Stayed in August 2023
Reviewed: August 7, 2023
Charlotte
United KingdomSome days we were only replenished with one bath towel for two guests.
Stylish hotel, lovely staff, gorgeous breakfast and perfect location.
Stayed in August 2023
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