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Rambla del Parc, s/n, 43840 Salou, Spain
15 August 2016
14 August 2016
눉Everything that is required from the staff takes very long. You check in within just an hour and a half (if everything is prepaid), you check out within an hour (if everything is prepaid), if something is you want to pay and it's not cash you'll see a puzzled face... If you insist to stay next to Portaventura take an upgraded room with queueless (almost) access to the people you inevitably need to check in and check out. I must confess - checkin and checkout were never as long and irritating in my life.
15 August 2016
눉The free train between hotel and park was not very well organised. As the park closed there was only one running for hundreds of people and it was a free for all to get on. My wife has a bad hip and we were forced to walk back after a couple of attempts getting on. There should be proper, roped off queuing areas and more trains at busy times.
눇Location was perfect for us in relation to the park. You could have a lazy day or a park day just as easily. The staff accommodated our request for a ground floor room adjacent to the family we travelled with, which made our stay far better. The rooms were thouroughly cleaned every day and the entire complex was really nice, although our air con control was broken, but fortunately we didn't need to change it.
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