The bathroom facilities were old and tired. The room was cold at night with no heating [ it was spring]

Plenty of old world charm. Pleasant staff. Lovely courtyards.

Stayed in March 2024

Excellent location with a linked first class restaurant next door.

Stayed in October 2023

Loved the how they gave maintained this beautiful old building

Stayed in June 2023

a fridge in the room would be nice!

we loved the antiques, space and sense of peace.

Stayed in May 2023

Room was a little small but good bed and facilities

Intriguing historic building with atmosphere Excellent restaurant Good location in the high town

Stayed in October 2022

Information about what the hotel offered was scant and the bar and breakfast area were not well signposted. Breakfast was very disappointing and staff on duty paid little or at times no attention to guests. In a hotel of this quality I would expect better service. Coffee and tea was only available via a vending machine at breakfast and after 11am the area was closed. The fresh fruits available were not replenished very often. I cannot comment on the restaurant which is run separately, it looked very good but this is reflected in the prices. In a hotel of this size with so much space and many picturesque corners I felt it was a pity that a cafe and bar is not available on site for guests throughout the day, especially as there are no tea or coffee making facilities in rooms, even if you book the suite.

The atmospheric, beautiful historic palace building and easy access to a lovely roof terrace. The fact that the building and furnishings had not been modernised. Lots of interesting corners and views, very appealing to the eye.

Stayed in October 2022

car parking not available, but plenty of street parking close by

lovely period property, stunning architecture, retaining many fabulous fixtures and fittings, location was perfect for exploring the area.

Stayed in September 2022

Very hard pillows

The building is amazing

Stayed in September 2022

No parking anywhere nearby

Very comfortable accommodation

Stayed in September 2022

Nothing to criticise. I guess a pool would be nice (it gets hot in Sanlucar), but it's a very old building and you can't have everything....

Beautiful historic building with original features (including lovely floor tiles) and lots of antiques. Huge, comfortable rooms with efficient air conditioning. Very friendly and helpful staff. The location is ideal, as it's a couple of minutes walk from the busy, restaurant-filled town centre, and just around the corner from a neighbourhood plaza where the excellent tapas bars are frequented mostly by locals. Free parking, immediately outside the front door. Decent breakfast buffet. Good value.

Stayed in September 2022

Tea/coffee facilities in room would just add that final touch.

The location is great right in the centre of the casco antiguo of the town, we were lucky enough to get the room with a great private terrace overlooking the rooftops. The room was quirky but beautifully decorated to suit the period of the building. Overall great stay

Stayed in August 2022

The welcoming by the staff at main desk was a bit cold, we just got the room key but no information at all about facilities and services, such as the restaurant, breakfast options or information about Sanlucar (like for instance a map with some recommendations). The room is quite basic, I was really missing a minibar fridge.

Beautiful hotel, the building is restored and decorated in a tasteful way, making the most of the palace original structure. The patios are beautiful, updated but keeping the real Andaluz flavor. Crossing the main door is an oasis of peace and quiet, we slept very well. The room was basic but very spacious, quiet and nicely decorated with vintage furniture and spotlessly clean. Location is very good, many attractions to see nearby (bodegas, palaces, the market, etc) and just 5 min walk to the main city square. The hotel restaurant El Espejo was really a highlight for us, we had an amazing dinner there (I heard about it from a friend, the hotel staff didn't even mention there is a restaurant on site). All and all it is a nice place to stay, I recommend it and I would stay again.

Stayed in August 2022

nothing

great location and very beautiful hotel. good mattresses, very clean. nice people.

Stayed in August 2022

Wifi would not connect in room. It was only available near the reception area

Loved the antique style of the property. it felt like going back in time. Beautiful and spacious terrace to sit and drink manzanilla

Stayed in July 2022

a very lovely building with beautiful little pockets of seating and planting. Our room had lovely high ceilings and huge comfortable bed.

Stayed in July 2022

The toiletries were also very traditionally old fashioned.

Forthcoming and helpful reception that made arrangements when I had made a mistake with my booking. Beautiful building, "casa-palacio" with several courtyards and terrace. Incredibly quiet even if we had a room facing the street. The possibility to spend time in a building you do not normally have access to -I grew up in a house like this. Nice bar and restaurant on-site. Easy to access Sanlúcar centre.

Stayed in June 2022

The really shockingly bad breakfast. The unhelpful front desk, who failed to inform us that the spaces reserved for hotel parking on the road had to be cleared on Sunday morning, thereby resulting in our car getting towed!

We loved the palace itself, the room, the patios, the terraces

Stayed in June 2022

amazing ambiance

Stayed in June 2022

Booking.com price was 88 euros but hotel charged 102 euros.

Wonderful historic building located a bit of an uphill walk out of town. Room was lovely.

Stayed in May 2022

Our room was quite basic

Beautiful building next to a great restaurant

Stayed in April 2022

No wifi

The ambiance

Stayed in May 2022

Wifi only in the public places Breakfast minimal Parking is a problem

Beautiful building; rather like a palace in a way Splendid furnishing and appointments Wonderful location

Stayed in April 2022

Just a couple of things, not enough shampoo or shower gel or soap (very tiny sachets). There was a small amount of damp smell on the two rooms on ground floor.

The rooms were extremely spacious and comfortable (we had three suites), very close to were we wanted to be, right in the middle of the old town. Very clean generally.

Stayed in April 2022

Breakfast advertised as 5e, was 7e. Poor quality. Go to a local cafe instead

Beautiful building. Lovely traditional room. Nice staff.

Stayed in April 2022