Armiche,1, 38652 Playa de las Americas, Spain
#189 of 637 hotels in Playa de las Americas
Guests' ChoiceBased on 636 hotel reviews
8.3Cleanliness
8.4
Comfort
8.4
Location
7.8
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Lisa
United KingdomThe location is further away from the nightlife/beach than I realised. The hotel puts in a free bus daily. However walking anywhere is not possible due to the busy road.
Staff were friendly and helpful.
Stayed in March 2024
Reviewed: April 12, 2024
Gedmante
United KingdomBetter internet connection
Outside facilities 5*
Stayed in April 2024
Reviewed: April 12, 2024
David
United KingdomIt needs a bit of talc with the rooms and furniture which look tired and the jacuzzi bath would be better removed and a modern walk in shower would make it a lot better.
Lovely location away from the built up areas and a great pool. We loved the mini golf which was free and good fun. Would recommend it to anyone who wants a quiet break.
Stayed in April 2024
Reviewed: April 4, 2024
Mari-liis
BelgiumBoth the rooms and the the area where we changed our clothes before going to the pool could use serious renovation works. Jacuzzi in the room wasn't working properly, breakfast was poor. Sofa wasn't comfortable for sleeping. Also there was no proper blanket for the person who had to sleep on the sofa. It's definitely not a 4 star hotel anymore...
Very helpful guy at the reception who made it possible for us to get into our rooms earlier than expected.
Stayed in March 2024
Reviewed: March 31, 2024
Clare
United KingdomThe rooms are sufficient but getting pretty tired!!
The Pool area and the staff as always they are the main reason we return the pool area is superb!!!
Stayed in March 2024
Reviewed: March 26, 2024
Zhomart
United States of America- The pool was big and warm! - The view from the room was nice! - Entertainment was great, especially for children! - I didn't try food, so I'm not sure
Stayed in March 2024
Reviewed: March 23, 2024
Grenville
United KingdomThe chef / cook , Astonishingly out of balance with EVERYONE and EVERYTHING else. How can you deliver a burger that is barely edible? . How can he deliver 40% cooked RICE? How can he be overworked servicing 4-5 tables turning diners away? Tinned fruit salad at breakfast. All waitresses lovely however.
Palatial buildings, pool and pool bar - EVERY WHERE staffed by hard working Angels.
Stayed in March 2024
Reviewed: March 21, 2024
Connor
United Kingdomthe security
we got robbed at the hotel within the first 3 hours of arriving. and having difficulty using card payment they made us walk across the main road to the hospital the get cash from the atm at 10 o’clock at nihht
Stayed in March 2024
Reviewed: March 19, 2024
Íulian
SpainThe rooms and bathrooms need to be updated. The pillows are foamy and hard. The restaurant has a limited selection which never changes but the food was really good.
The staff at this hotel are great. They are friendly and helpful and always address you with a smile. The hotel itself is beautiful with its Balinese style.
Stayed in March 2024
Reviewed: March 18, 2024
Csilla
Belgiumbreakfast options could be improved.
swimming pool area is beautiful, apartmant is nicely decorated, very comfortable, staff very helpful.
Stayed in March 2024
Reviewed: March 14, 2024
Jonathan
United KingdomIt’s a fair bit out from the coast but there is a free bus service and taxi’s are there within 5 mins.
The hotel grounds are beautiful. Excellent pool Nice rooms with multiple terraces
Stayed in February 2024
Reviewed: March 12, 2024
Morimoto
SpainBathroom smell,
It was all good only one thing mattered was the bathroom was a bit small also smelled as water mold. Otherwise all excellent conditions.
Stayed in February 2024
Reviewed: March 12, 2024
Tomo
SloveniaWe like our big apartment and the view from our terase. It was all really good.
Stayed in February 2024
Reviewed: March 10, 2024
Hugo
Czech RepublicSometimes plastic cups were laying around a pool for more than a day without anybody to clean it. It should be the customers but some were not really keen on doing it let say.
Everything, the beds were great, the kids club and the two persons in charge of it were awesome. The staff was amazing, the pools were great and warm. Again, perfect for families with young children
Stayed in March 2024
Reviewed: March 9, 2024
Odd
NorwayThe breakfast had disappointing selection of gluten free options (only fruits, eggs and yoghurts).
Great pool area. Really good food at the restaurant.
Stayed in March 2024
Reviewed: March 9, 2024
Gudmundur
IcelandThe apartment was a bit dirty and you can tell that this property overall needs desperately maintenance. It had so many rewards until 2019 but it seams like it hasn’t been maintained since. The safe didn’t work at room 311.
Pool area is great and the overall area. The pool is heated so around 24 C and the Jacuzzi 28 C The apartment we got was big with 2 bedrooms and no problems with the interior. It has a mini golf and big chessboard.
Stayed in March 2024
Reviewed: March 3, 2024
Nigel
United KingdomSome of the furniture and equipment in the rooms look a bit old and tired. The hotel has a lot of facilities but many of these are hard to find and never seemed open. The entertainment staff tried hard but it wasnt always clear what was going on when, and then it never seemed to start on time. Bar prices were a rip off, we ordered a Vodka and Coke and were charged 12 euros. When we queried it we were told we didnt specify what Vodka we wanted. Apparently Absolute cost 8 euros for a shot.
Resort is very clean and apartments are in nice surroundings. Pool area is very large with plenty of beds and the pool itself is massive. Rooms are clean and pretty well laid out. Great patio area. A nice relaxing place to stay.
Stayed in February 2024
Reviewed: March 3, 2024
Sandra
IrelandThe beds were so squeaky, woke me every time I moved 😥
Really lovely place, breakfast was lovely.
Stayed in February 2024
Reviewed: February 28, 2024
Monika
PolandBig, hard pillows. It's good to know that the swimming pool is heated if it's not windy. So... in January temperature of the water was 22 degrees, cold.
Nice breakfast, helpful staff, entertainment, big swimming pool.
Stayed in January 2024
Reviewed: February 17, 2024
Jimmy
BelgiumDe staff of the hotel are doing the perfect job !
Stayed in February 2024
Reviewed: February 17, 2024
Geraud
FranceBed and pea-lows were very uncomfortable
very good staff especially Bruno was great / Breakfast was terrible / Very nice pool and view great mini golf for the kids/ Hotel appartment are too expensive as the inside is old 70 / 80 's fashion style
Stayed in February 2024
Reviewed: February 17, 2024
Tracey
United KingdomWiFi was not very good
Beautiful surroundings and lovely duplex apartment.
Stayed in February 2024
Reviewed: February 14, 2024
Ayse
NetherlandsThis review is hidden because it doesn't meet our guidelines.
Reviewed: February 9, 2024
William
IrelandFood wasn't great
Pool area was nice
Stayed in February 2024
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