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  5. Reviews of Regency Country Club, Apartments Suites

Reviews of Regency Country Club, Apartments Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Armiche,1, 38652 Playa de las Americas, Spain

#189 of 637 hotels in Playa de las Americas

Guests' Choice

Review Score

Based on 636 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    7.8

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    6.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 19, 2024

    8.0
    Lovely hotel if you don’t mind paying for taxis into town.
    • Leisure trip
    • Group
    • One-Bedroom Apartment Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is further away from the nightlife/beach than I realised. The hotel puts in a free bus daily. However walking anywhere is not possible due to the busy road.

    Staff were friendly and helpful.

    Stayed in March 2024

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    Better internet connection

    Outside facilities 5*

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    A great 2 weeks and would recommend it as we will return
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Suite
    • Stayed 14 nights
    • Submitted from a mobile device

    It needs a bit of talc with the rooms and furniture which look tired and the jacuzzi bath would be better removed and a modern walk in shower would make it a lot better.

    Lovely location away from the built up areas and a great pool. We loved the mini golf which was free and good fun. Would recommend it to anyone who wants a quiet break.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Both the rooms and the the area where we changed our clothes before going to the pool could use serious renovation works. Jacuzzi in the room wasn't working properly, breakfast was poor. Sofa wasn't comfortable for sleeping. Also there was no proper blanket for the person who had to sleep on the sofa. It's definitely not a 4 star hotel anymore...

    Very helpful guy at the reception who made it possible for us to get into our rooms earlier than expected.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    We enjoyed our stay as much as we always do!!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    The rooms are sufficient but getting pretty tired!!

    The Pool area and the staff as always they are the main reason we return the pool area is superb!!!

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • One-Bedroom Apartment Suite
    • Stayed 1 night

    - The pool was big and warm! - The view from the room was nice! - Entertainment was great, especially for children! - I didn't try food, so I'm not sure

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Heavenly Staff and setting but we had to eat out mostly to avoid food and being turned away if not booked into reastaura
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Suite
    • Stayed 28 nights
    • Submitted from a mobile device

    The chef / cook , Astonishingly out of balance with EVERYONE and EVERYTHING else. How can you deliver a burger that is barely edible? . How can he deliver 40% cooked RICE? How can he be overworked servicing 4-5 tables turning diners away? Tinned fruit salad at breakfast. All waitresses lovely however.

    Palatial buildings, pool and pool bar - EVERY WHERE staffed by hard working Angels.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Suite (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted from a mobile device

    the security

    we got robbed at the hotel within the first 3 hours of arriving. and having difficulty using card payment they made us walk across the main road to the hospital the get cash from the atm at 10 o’clock at nihht

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Pretty and relaxing with a lovely vibe
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms and bathrooms need to be updated. The pillows are foamy and hard. The restaurant has a limited selection which never changes but the food was really good.

    The staff at this hotel are great. They are friendly and helpful and always address you with a smile. The hotel itself is beautiful with its Balinese style.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    very nice stay, our toddler loved the pool!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast options could be improved.

    swimming pool area is beautiful, apartmant is nicely decorated, very comfortable, staff very helpful.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Great place for a relaxing family holiday
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Suite (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted from a mobile device

    It’s a fair bit out from the coast but there is a free bus service and taxi’s are there within 5 mins.

    The hotel grounds are beautiful. Excellent pool Nice rooms with multiple terraces

    Stayed in February 2024

  • Reviewed: March 12, 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Suite (2 Adults + 2 Children)
    • Stayed 1 night

    Bathroom smell,

    It was all good only one thing mattered was the bathroom was a bit small also smelled as water mold. Otherwise all excellent conditions.

    Stayed in February 2024

  • Reviewed: March 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Suite (2 Adults + 2 Children)
    • Stayed 3 nights

    We like our big apartment and the view from our terase. It was all really good.

    Stayed in February 2024

  • Reviewed: March 10, 2024

    9.0
    Amazing and unforgettable, perfect for families.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Sometimes plastic cups were laying around a pool for more than a day without anybody to clean it. It should be the customers but some were not really keen on doing it let say.

    Everything, the beds were great, the kids club and the two persons in charge of it were awesome. The staff was amazing, the pools were great and warm. Again, perfect for families with young children

    Stayed in March 2024

  • Reviewed: March 9, 2024

    7.0
    Great snd relaxed place if you have a car to get around. Far from shops and restaurants.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast had disappointing selection of gluten free options (only fruits, eggs and yoghurts).

    Great pool area. Really good food at the restaurant.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    7.0
    Good stay but not enough value for the money.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment Suite with Pool Access
    • Stayed 3 nights
    • Submitted from a mobile device

    The apartment was a bit dirty and you can tell that this property overall needs desperately maintenance. It had so many rewards until 2019 but it seams like it hasn’t been maintained since. The safe didn’t work at room 311.

    Pool area is great and the overall area. The pool is heated so around 24 C and the Jacuzzi 28 C The apartment we got was big with 2 bedrooms and no problems with the interior. It has a mini golf and big chessboard.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Relaxing place to stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Suite
    • Stayed 11 nights

    Some of the furniture and equipment in the rooms look a bit old and tired. The hotel has a lot of facilities but many of these are hard to find and never seemed open. The entertainment staff tried hard but it wasnt always clear what was going on when, and then it never seemed to start on time. Bar prices were a rip off, we ordered a Vodka and Coke and were charged 12 euros. When we queried it we were told we didnt specify what Vodka we wanted. Apparently Absolute cost 8 euros for a shot.

    Resort is very clean and apartments are in nice surroundings. Pool area is very large with plenty of beds and the pool itself is massive. Rooms are clean and pretty well laid out. Great patio area. A nice relaxing place to stay.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were so squeaky, woke me every time I moved 😥

    Really lovely place, breakfast was lovely.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Suite (2 Adults + 2 Children)
    • Stayed 7 nights

    Big, hard pillows. It's good to know that the swimming pool is heated if it's not windy. So... in January temperature of the water was 22 degrees, cold.

    Nice breakfast, helpful staff, entertainment, big swimming pool.

    Stayed in January 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    De staff of the hotel are doing the perfect job !

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment Suite (2 Adults + 3 Children)
    • Stayed 4 nights

    Bed and pea-lows were very uncomfortable

    very good staff especially Bruno was great / Breakfast was terrible / Very nice pool and view great mini golf for the kids/ Hotel appartment are too expensive as the inside is old 70 / 80 's fashion style

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    WiFi was not very good

    Beautiful surroundings and lovely duplex apartment.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment Suite with Jacuzzi & Solarium (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: February 9, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Food wasn't great

    Pool area was nice

    Stayed in February 2024

Showing 1 - 25

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