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Mesonero Romanos, 9, Madrid City Center, 28013 Madrid, Spain
October 17, 2015
October 15, 2015
눉The rooms were too cold, the doors squeaky, price outrageous (Eur 180 for a single room)
눇Location near Callao and Gran Via
October 6, 2015
눉The staff are extremely poor, they are not nice to deal with and didn't make it easy to approach to ask any questions. I had flagged when booking that it was for my fiancé's special birthday and if a room with a balcony was available. When checking in was made feel so inadequate that I had asked for that and was very clearly told the room I had requested was more expensive that what I had booked, his attitude was so not acceptable. We have been to many hotels where they give a complimentary upgrade - this certainly wasn't the case here. They assigned us a new room on the 8th floor which was extremely basic, very uncomfortable bed and very tight. but for the price and the location we were happy enough.
눇The location is excellent and the price for that location
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