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Reviews of Bull Reina Isabel & SPA This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Alfredo L. Jones, 40, 35008 Las Palmas de Gran Canaria, Spain

#26 of 76 hotels in Las Palmas de Gran Canaria

Guests' Choice

Review Score

Based on 474 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    8.0
    We stayed at this hotel nearly 50 years ago - so it was good to see that they had sympathetically modernised.
    • Leisure trip
    • Couple
    • Twin Room Spa Acces included
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was a bit of a bun fight. Hotel was full, so breakfast at Mac capacity - queuing to get in. Fruit selection was mostly canned.

    Good sized room; excellent location. Beach facilities offered by hotel. Great car parking.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room Spa Acces included
    • Stayed 10 nights

    Everything was good

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room with Sea View Spa Acces included
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast should be improved

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Top hotel on a prime location, some room for improvement though
    • Leisure trip
    • Solo traveler
    • Single Room Spa Acces included
    • Stayed 4 nights
    • Submitted from a mobile device

    -Single rooms have a weird lay-out: huge bathroom, long and narrow corridor and tiny bedroom where you hardly have any space to put your suitcase. -Wellness area is in need of urgent renovation; too many loud guests in the wellness area -Food offerings in the bar on the ground floor are far too limited in the evening -Not enough sunbeds in the pool area -Summum restaurant on the top floor is closed. Pity! -Got stuck in the toilets near the pool: doors won't open. Had to shout for someone to come and let me out. -Scent of cannabis when you're out on the balcony in the evenings

    -Location near the Canteras beach -Part of the beach is reserved for hotel guests -Shopping and dining options close by -Small rooftop pool area with lovely views -Good breakfast with healthy options, nice breakfast area with terrace -Helpful and polite staff everywhere you go -Impressive lobby

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Amazing stay! 5 star service all round.
    • Leisure trip
    • Couple
    • Twin Room Spa Acces included
    • Stayed 3 nights
    • Submitted from a mobile device

    Not one thing we didn't like

    Stayed for 3 nights. Wish we would of stayed longer! Couldn't fault a single thing about the hotel. Perfect location surrounded by shops and resteraunts. Free spa included. Was a well needed break and came upto are expectations! We will definitely be back.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    9.0
    Right on the beach, comfortable, good breakfast and friendly staff
    • Leisure trip
    • Travelers with friends
    • Twin Room Spa Acces included
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Lovely property with great facilities

    Stayed in January 2024

  • Reviewed: March 30, 2024

    9.0
    Fantastic location and lovely staff for a relaxing break
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View Spa Acces included
    • Stayed 5 nights

    The hotel were able to offer good gluten free choices at breakfast for one of our group who has coeliac disease in the main restaurant, but choices were very limited for lunching at the terrace bar. However, there is a small Spar right next door that had GF bread and some snacks.

    Great location right on a beautiful beach, good hotel facilities, lovely staff who were all very helpful. Great rooftop pool and spa was never too busy even on cloudier days. We were able to find several restaurants nearby that catered for gluten free food and the city streets were all very clean and felt very safe.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Fantastic Hotel and Staff
    • Leisure trip
    • Solo traveler
    • Single Room Spa Acces included
    • Stayed 1 night
    • Submitted from a mobile device

    An excellent hotel. Superb facilities in a brilliant location. All staff wearing a smile. A huge thing. A special mention to Carina and Rosie at the reception desk. Warm, welcoming and always helpful. Fantastic hotel 👏👏👏👏

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Sea View Spa Acces included
    • Stayed 7 nights

    I would have expected a more complete restaurant.

    Location is perfect and the balcony to the sea side a big bonus.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Perfectly nice.
    • Business trip
    • Solo traveler
    • Single Room with Sea View Spa Acces included
    • Stayed 4 nights

    Room size not comfy moving inside room.

    Everything was very good.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Twin Room with Sea View Spa Acces included
    • Stayed 3 nights
    • Submitted from a mobile device

    Room size was very small

    Very good

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Twin Room Spa Acces included
    • Stayed 7 nights

    Considering this class of the hotel, the queue before the breakfast room is at least "unexpected".

    Stayed in March 2024

  • Reviewed: February 15, 2024

    10
    We will be returning
    • Leisure trip
    • Couple
    • Twin Room Spa Acces included
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent location right on the beach. The staff were very friendly. The room was very comfortable with a very large bathroom. The rooftop pool was super - as was the gym and sauna. The breakfast was plentiful with a huge variety of food.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Amazing hotel, staff and location
    • Leisure trip
    • Solo traveler
    • Single Room with Sea View Spa Acces included
    • Stayed 7 nights
    • Submitted from a mobile device

    It was all perfect.

    Amazing breakfast. Wonderful staff. Lovely pool bar. Great food at the downstairs bar. Pool area really clean and plenty of space. Great beach set-up with free loungers and umbrellas. Room was a great size as was the balcony. Who can beat waking up to the sound of the waves? Although beachside the hotel was a short walk into the town centre and also to local and regional buses to travel to other towns/areas. My stay was wonderful and made perfect but the fab staff.

    Stayed in January 2024

  • Reviewed: February 10, 2024

    9.0
    Great location, good value for money.
    • Leisure trip
    • Couple
    • Twin Room Spa Acces included
    • Stayed 4 nights
    • Submitted from a mobile device

    Food selection in the pool bar was poor.

    Excellent location, very good breakfast.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Second visit just as impressive.
    • Leisure trip
    • Couple
    • Twin Room Spa Acces included
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is excellent, location very good.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    A very short stay but it was relaxing and enjoyable
    • Leisure trip
    • Couple
    • Twin Room with Sea View Spa Acces included
    • Stayed 1 night
    • Submitted from a mobile device

    I would have liked a kettle in our room.

    A good selection of food well presented

    Stayed in February 2024

  • Reviewed: January 25, 2024

    8.0
    Best seaview
    • Leisure trip
    • Couple
    • Twin Room with Sea View Spa Acces included
    • Stayed 1 night
    • Submitted from a mobile device

    The spa facility should set an age limit for the children, especially when the indoor pool, sauna and salted pool are sharing in an open space, therefore not soundproof. There were some kids in the pool screaming at the top of their lungs and the staff did not say anything about it, even though there was a poster saying to the customers to keep quiet. The experience was not relaxing at all.

    Clean and spacious room, rich breakfast, the sea view is spectacular, very helpful and friendly staff.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    10
    Absolutely wonderful
    • Leisure trip
    • Couple
    • Suite with Sea View Spa Acces included
    • Stayed 7 nights

    NO WARM FOOD AFTER 6 PM AVAILABLE IN TERRACE BAR

    LOCATION, SWIMIING POOL, STAFF, ROOM

    Stayed in January 2024

  • Reviewed: January 12, 2024

    8.0
    Lovely hotel overlooking the beach.
    • Leisure trip
    • Solo traveler
    • Single Room with Sea View Spa Acces included
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing! Would return.

    Location. Rooftop spa with lovely views. Big swimming pool.Good breakfast. Helpful staff. Seafront room with balcony. Peaceful. Harpist in lounge one evening. Cleanliness.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    We love this hotel and the staff are amazing.
    • Business trip
    • Solo traveler
    • Single Room with Sea View Spa Acces included
    • Stayed 1 night

    Nothing - all went well.

    Breakfasts were great. Location excellent. Facilities ideal for us. Room was very clean, large and comfortable with all amenities available.

    Stayed in November 2023

  • Reviewed: December 11, 2023

    10
    We really enjoyed our stay at this hotel
    • Leisure trip
    • Family with young children
    • Suite Spa Acces included
    • Stayed 1 night

    The hotel staff were extremely helpful, the location is great and rooms and breakfast were also super.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    8.0
    Central position good shops and restaurants all around and plent of walking not a luxury venue but fine
    • Leisure trip
    • Couple
    • Twin Room Spa Acces included
    • Stayed 1 night
    • Submitted from a mobile device

    Good family hotel

    Position

    Stayed in October 2023

  • Reviewed: December 3, 2023

    9.0
    Really good hotel at a great location.
    • Leisure trip
    • Couple
    • Suite with Sea View Spa Acces included
    • Stayed 6 nights
    • Submitted from a mobile device

    Great location, great breakfast. Good gym and pool area.

    Stayed in November 2023

Showing 1 - 25

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