Plaza de Pedro Zerolo, 12, Madrid City Center, 28004 Madrid, Spain
#81 of 435 hotels in Madrid
Guests' ChoiceBased on 791 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.5
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Alessandro
SwitzerlandAll ok
Excellent location, easy for taxi or tube usage. In the very citity centre but good to reach any part of the city. Just 25mins from airport Barajas. Very good staff and smiling mood. Very good room with comfortable bad and good bathroom. All very good
Stayed in April 2024
Reviewed: April 14, 2024
Pablo
United States of AmericaLocation Rooftop Cleaning
Stayed in April 2024
Reviewed: April 14, 2024
Alexandra
SpainNothing
Everything.
Stayed in April 2024
Reviewed: April 8, 2024
Igor
CroatiaThe room is not soundproof
Location is great, breakfast is very good
Stayed in April 2024
Reviewed: April 8, 2024
Igor
CroatiaIt is stated that rooms are soundproofs - this is not true
Breakfast is very good
Stayed in April 2024
Reviewed: April 6, 2024
Avi
IsraelThe location, the modern rooms ,the excellent staff and the breakfast.
Stayed in April 2024
Reviewed: April 6, 2024
Michael
United States of AmericaI had a junior suite. I was expecting a nice place to sit. The room had an elaborate piece of "furniture" but you couldn't sit on it.
Great location, excellent breakfast, very helpful front desk.
Stayed in April 2024
Reviewed: April 6, 2024
Meir
IsraelAir conditioning isn't cooling so you have to stay with open windows and there is a lot of noise from the street...... unless that this is the best hotel
Great location and great team
Stayed in April 2024
Reviewed: April 2, 2024
Lumkile
South AfricaI was satisfied with the experience.
The location is superb, the room is spacious and he breakfast was satisfactory.
Stayed in April 2024
Reviewed: March 27, 2024
Volodymyr
SpainGood for short stay
Stayed in March 2024
Reviewed: March 26, 2024
Ziv
IsraelThe corridor on our floor was very dark. The bed was too short for me (I'm 1.9m tall)
All the staff were very welcoming. very nice terrace bar on the roof. the room was clean and well decorated.
Stayed in March 2024
Reviewed: March 20, 2024
Kenneth
Puerto RicoVery well located Hotel. Nice staff and helpful staff.
Stayed in March 2024
Reviewed: March 19, 2024
Jaime
United States of AmericaN/A
Location , employees , assistance
Stayed in February 2024
Reviewed: March 16, 2024
Francesco
ItalyThe suite was big, nice and comfortable! Very clean and I slept very very well. Breakfast was excellent . This is definitely the best place to stay , just next to Gran Via . The staff is very professional and friendly!
Stayed in February 2024
Reviewed: March 15, 2024
Stephen
PhilippinesGreat location in Madrid, very central and close to everything we wanted. The room was unexpectedly large for a European City hotel, as most hotels in European cities are shoebox-sized (Paris, London, Milan, etc..). The Reception staff was also very pleasant and helpful.
Stayed in February 2024
Reviewed: March 9, 2024
Goran
CroatiaGreat location, stylish hotel more for younger population. Super friendly staff. Breakfast is basic but fair value for money and lasts to 12pm for the ones who like to sleep longer. The rooftop bar is very nice addition. For a better value for money experience the room could be more stylish/equipped it is a bit basic. Overall a great choice and would definitely book again!
Stayed in February 2024
Reviewed: March 7, 2024
Jeffrey
United States of AmericaThe breakfast was somewhat disappointing. The hot items were not particularly good. Fruit selection was small.
Location, friendly and helpful staff, shower and bathroom area were very comfortable.
Stayed in March 2024
Reviewed: March 4, 2024
Madina
United KingdomPerfect location! Absolutely amazing reception! Specially Alvaro! Very helpful Very intelligent and amazing man.
Stayed in February 2024
Reviewed: March 1, 2024
Matias
Mexicothe bath is a little small, but still great and spacious room
Location, staff and the hotel itself Also the terrace has great views of Madrid, and good food
Stayed in March 2024
Reviewed: February 19, 2024
Healy
Irelandwould have liked a bigger bar area
great location for the center of Madrid, lovely rooms - quirky - and friendly staff
Stayed in February 2024
Reviewed: February 16, 2024
Debora
IrelandNoise of some people
Everything
Stayed in February 2024
Reviewed: February 13, 2024
Matt
SpainPoor breakfast
Location Staff are fantastic
Stayed in February 2024
Reviewed: February 11, 2024
Enrique
GermanyNo complains at all.
Very well located, close to shops and restaurants and gay area. Big room, very friendly personnel, clean and quiet.
Stayed in December 2023
Reviewed: February 8, 2024
Mohammed
Saudi ArabiaThey were so nice.
Stayed in February 2024
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