Paseo del Faro, 134, 20008 San Sebastián, Spain
#64 of 81 hotels in San Sebastián
Guests' ChoiceBased on 442 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.4
Facilities
8.3
Staff
8.3
Value for money
7.6
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Brijender
United KingdomIt could have been cleaner. The bathroom had hair from either the previous guest or cleaner
The location is incredible
Stayed in April 2024
Reviewed: April 12, 2024
Ori
TurkeyNo indoor facilities, better cleaning needed
The location and the view
Stayed in April 2024
Reviewed: April 6, 2024
Paul
AustraliaBar understocked, bathrooms not modern, no
Fantastic ambience, breathtaking views, friendly staff, excellent presentation,
Stayed in April 2024
Reviewed: March 20, 2024
Helena
PortugalThe bathroom was out dated and not at the level of the rest of the hotel
Amazing views
Stayed in March 2024
Reviewed: December 21, 2023
Reza
SwedenServing breakfast
Great View
Stayed in December 2023
Reviewed: December 11, 2023
Paul
NetherlandsThe restaurant was a bit high priced With high winds a lot of noise from the windows
Location was special, great views
Stayed in October 2023
Reviewed: December 2, 2023
Sirish
IndiaFood choices
Location, Ambience, View
Stayed in December 2023
Reviewed: November 25, 2023
Jack
United KingdomThe throw on the bed had some staining.
Beautiful location, Very nice bar and facilities, brilliant breakfast.
Stayed in October 2023
Reviewed: November 21, 2023
Andres
United KingdomIf you don’t have a car is really difficult to reach it. At 18:30 the funicular is closed and the nearest bus stop is 20 minutes away through a road without any lamppost.
The room, the bar area and the terrace.
Stayed in November 2023
Reviewed: November 9, 2023
Tobias
GermanyThe Pool was closed. But the Pool is a MUST
Stayed in October 2023
Reviewed: November 5, 2023
Kristin
United States of AmericaToo far from city
Beautiful view
Stayed in October 2023
Reviewed: November 3, 2023
Mushtaq
United States of AmericaVery good location. Courteous staff. Excellent service.
Stayed in October 2023
Reviewed: November 3, 2023
Joanna
AustraliaIt is the most phenomenal location. Truly breathtaking from every side. OMG the rooftop pool, the bar! Breakfast is ho-hum for the value, save yourself and wander into town. Will definitely go back.
Stayed in September 2023
Reviewed: October 10, 2023
Patricia
United States of AmericaThe hotel structure and common areas are beautiful, but our room was just like any $200.00 per night hotel room, but pricier. We expected a bit larger room and bathroom. Also, the room lacked character. The front desk personnel are not approachable or welcoming. No bellhops to assist with luggage. We realize many people have rolling luggage, but there should be assistance available, especially for the elderly or physically impaired.
I loved the location because of it's beautiful views. And loved the lounge areas. Also, enjoyed the lovely buffet breakfast set up.
Stayed in September 2023
Reviewed: October 8, 2023
Graham
AustraliaUnfortunately the pool was not open during our stay.
The view from our room was stunning. The breakfast was very good and the funicular access to the hotel is handy.
Stayed in October 2023
Reviewed: October 7, 2023
Col
United KingdomWe arrived at around the check-in time, I asked whether I could swap rooms for a slightly better view of the bay, that was in the same room class although i was willing to pay for an upgrade if necessary. I was told all rooms were already occupied, to later find that people checking into the rooms I asked for many hours later. The staff clearly couldn't be bothered. I feel I should knock off more on the score, but the hotel itself is great.
The hotel itself is fabulous in a fabulous location, by far the best view of the bay, absolutely spectacular views, especially at night.
Stayed in September 2023
Reviewed: October 7, 2023
Nicolette
FranceFeel a bit like an airport terminal, lacking ambiance, staff a bit jaded and overworked, room safe instructions in Spanish only (so quite hard to figure out that it needed a six digit code rather than the standard four!)…and the funicular doesn’t operate at night so transport back to town is either your own car if you have one or a serious taxi queue instead. Book ahead!!
Position position position…the most amazing views across la Concha and out to the Atlantic. Room and bathroom was clean and well presented, great views from the room terrace.
Stayed in October 2023
Reviewed: October 4, 2023
Kim
United KingdomGreat location, amazing views.
Stayed in October 2023
Reviewed: October 2, 2023
Doreen
United KingdomWe dined in your restaurant on Tuesday 26th September and we’re very disappointed with the service.Our waiter was very poorly trained.There was a young waitress who dealt with us a couple of times who was very efficient.The meal itself was unremarkable.
Very comfortable room with superb views
Stayed in September 2023
Reviewed: September 30, 2023
Christina
United KingdomLocation Swim pool
Stayed in September 2023
Reviewed: September 29, 2023
Sean
United KingdomA little difficult to get back at night. Taxi needed.
Fantastic location with superb view. Very nice rooftop swimming pool area.
Stayed in September 2023
Reviewed: September 29, 2023
Caroline
United KingdomNeeds to be bed & breakfast rate included
Location superb, staff great
Stayed in September 2023
Reviewed: September 27, 2023
Eric
United KingdomHotel exterior is not pretty! Very shabby approach but ample car parking. Automatic doors would be helpful when bringing in luggage. Not enough staff in the bar area: cocktail bar staff need to know how to make drinks; bistro food very slow to arrive. Swimming pool not open (despite all information stating open April - September).
Hotel interior is beautiful; bedroom was comfortable and the view amazing.
Stayed in September 2023
Reviewed: September 21, 2023
Wei
MalaysiaWanted to use the gym but the weights machine was not working.
Excellent view from room balcony. Comfortable bed and friendly staff.
Stayed in September 2023
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