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Avenida Hornos Calero, 25, 05003 Avila, Spain
29 November 2015
7 October 2015
눉- we were a group of 14 ladies and to reach the reception of the hotel one needed to climb around 10 steep steps with our baggage which we were not aware of when booking; very embarrassing all members decided to open their bags on the road to remove a night change; there was no one able to assist us with the baggage; no one in the hotel spoke english which was difficult as we could not get even the simplest messages across Overall a very miserable stay; will I stay here again - never;
눇Staff genuinely wanted to help but were handicapped
21 June 2015
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