Reviews of Serrano Palace 5 stars

Playa Son Moll s/n, 07059 Cala Ratjada, Spain

#12 of 21 hotels in Cala Ratjada

Guests' Choice

Review Score

Based on 29 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    7.6

  • Free WiFi

    3.8

  • Paid WiFi

    4.3

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Showing 1 - 4

  • September 2, 2015

    • Leisure trip
    • Family
    • Double Room
    • Stayed 7 nights

    Wifi not free in the rooms Some staff must be added (I carried on myself the luggages in the room) it could be a free carafe of water at the restaurant (you can start to drink only with 2,10 euro per 33ml bottle! - no other way) Too much german peoples

    Very close to Son Moll beach This side of Mallorca is the best, but yuou need a car to have a look around The new SPA is very nice

  • August 8, 2015

    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only bottled water at night was in the mini bar...no water at front desk. Mini bar has bottles that require bottle opener, but there was no opener in the room. Also that I pay extra for wifi in my room

    Adequate, clean, efficient, breakfast

  • July 26, 2015

    • Leisure trip
    • Family
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    No milk porridge to children. The food is not very suitable for children.

    The hotel was super. The Director and his Deputy welcome all newcomers (very nice). Staff at the height! The sea is across the road. Very clean and cozy beach. The food is phenomenal, and has everything for all tastes. Rooms are spacious and has everything you need. Great pool! Fault. Recommend hotel.

  • May 1, 2015

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Free parking could be found a 5-6 minute walk away from the hotel. The dinner was okay (dessert very good, main course buffet was fine (not very Mallorcan), starters were poor) for a 5-star hotel.

    Very friendly staff members. New spa area. Beach was 15 meters away, just across the street. Breakfast was good. Excellent fruits.

Showing 1 - 4

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