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Avenida Antonio Domínguez, 16, 38660 Playa de las Americas, Spain
1 February 2016
31 January 2016
눉The staff was really rude and not helping at all. Not only they didn't know important things about transportation to and from the airport or about activities to do near there but they gave me wrong information causing delays and discomfort for me and my friends! Expecially a blond waitress who kept insulting us in Spanish thinking that we didn't understand. The food was lame and the drinks were not included. WiFi is only free in the reception not in the other areas of the hotel! Seems like when we booked they only told us half the truth which is childish and unprofessional! They don't have the cleaning service 7/7 so we had to use wet towels for 2 days. One of the last days I saw a cockroach running behind the bath.
눇The location is not too bad, close to the sea, but the beach near there isn't really nice and the hotel is far away from the pubs and restaurants.
28 January 2016
눇The rooms were lovely the staff friendly and helpfull loved the pool area will defnatly going back for another stay
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