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  5. Reviews of Lapland Hotels Ounasvaara Chalets

Reviews of Lapland Hotels Ounasvaara Chalets This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Antinmukka 4, 96600 Rovaniemi, Finland

#281 of 526 vacation rentals in Rovaniemi

Guests' Choice

Review Score

Based on 380 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2024

    10
    warm and cozy small apartment
    • Leisure trip
    • Couple
    • Standard Chalet (4 people) with Sauna
    • Stayed 1 night

    pillows

    Easy to find, quiet, close to centre.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    8.0
    Lovely cute chalet!
    • Leisure trip
    • Travelers with friends
    • Superior Chalet (5 people) with Sauna
    • Stayed 4 nights
    • Submitted from a mobile device

    The restaurant evening options were quite limited - especially as one person in our party is vegetarian. To get to any other restaurants, you’re realistically looking at a 30min walk or a €20 taxi into town. Kitchenette was also a little limited (but manageable if you wanted to cook very simply for yourself) with only salt provided.

    Very cute little chalets and most activity providers were happy to pick us up from there. Sauna was great and the whole place felt very comfortable for 4 people (we stayed in the 5 person chalet). Breakfast was great! Photos felt very reflective of the place

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Great experience in great place
    • Leisure trip
    • Family with young children
    • Standard Chalet (4 people) with Sauna
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing really

    First impression- lady at reception was amazing, helpful, friendly, knowledgeable and approachable. But I personally think all the staff were credit to your property. Very convenient location, easy to reach even if we wouldn’t hire the car. Chalet was great, cosy, clean, warm. And it didn’t have that usual smell of wooden houses. It was amazing. Oh and breakfast were fantastic, by the end of the stay my son became an expert in waffles making 😁

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Chalet (5 people) with Sauna
    • Stayed 3 nights

    the room wasn;t cleaned and we stayed there for 4 days

    Great breakfast, really nice challet. amazing location

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Magical trip to see Santa Clause.
    • Leisure trip
    • Family with young children
    • Superior Chalet (6 people) with Sauna
    • Stayed 3 nights
    • Submitted from a mobile device

    Steep stairs to bedroom.

    Simple but clean and more than adequate for us.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Chalet (6 people) with Sauna
    • Stayed 6 nights
    • Submitted from a mobile device

    We stayed 6 nights, they don't cleaned our chalet in this time. .

    It's near ski resort

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    Quiet option outside Rovaniemi
    • Leisure trip
    • Travelers with friends
    • Superior Chalet (6 people) with Sauna
    • Stayed 4 nights
    • Submitted from a mobile device

    They did not offer a shuttle bus, despite being written on the Booking.com description so we had to take a taxi both to arrive at the hotel and to come back to the airport. It would have been nice to have some tea in the room to warm up after a full day in the snow, they have the kettle but no welcome kit (for the price, a small welcome kit is nice to see) Location wise, the autobus has very inconvenient times to go to the center: 8 in the morning or 14 in the afternoon. We mostly had to use the taxi. However for skiers is an amazing option because the ski area is literally one step out of the door.

    The chalet was itself very cute, with a private sauna next to the toilet. The breakfast was amazing, a lot of different choices. The restaurant was also very good. Staff is very nice Nice position close to the lake with good potential to see the northern lights. the winter sauna was a must do experience

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    Comfortable
    • Leisure trip
    • Group
    • Junior Suite with Sauna
    • Stayed 2 nights
    • Submitted from a mobile device

    the assigned chalet to us is quite far from the reception about 5-8 mins walk

    The hotel is quite close to the airport and the city centre.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Beautiful Finnish Lapland experience, but expensive and customer service could be improved
    • Leisure trip
    • Family with young children
    • Superior Chalet (6 people) with Sauna
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff were not very friendly or helpful. Breakfast was whipped away so swiftly at 10:30. Some stock was running out at 10:20 to which a staff member commented “you are not getting anything else’. Overall it was very expensive for what it was. Even water, drinks at the hotel were very expensive. €4 for a small bottle of water Taxis were expensive to get in and out to Roveniami

    Nice chalet, comfortable, warm and clean Lovely location at the ski slopes

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Great location and friendly staff
    • Leisure trip
    • Family with young children
    • Superior Chalet (5 people) with Sauna
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Chalet (6 people) with Sauna
    • Stayed 1 night
    • Submitted from a mobile device

    I expected some teas/coffe/chocolates or other complementary/amenities in the room.

    Very comfotable rooms, private spa, very good dinner at buffet and breakfast.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    10
    Beautiful location and fabulous breakfast
    • Leisure trip
    • Family with young children
    • Superior Chalet (6 people) with Sauna
    • Stayed 2 nights
    • Submitted from a mobile device

    Kitchen very cramped, no drying room or washing machine

    Large sitting area lovely beds

    Stayed in January 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Chalet (6 people) with Sauna
    • Stayed 3 nights

    A female staff was unwilling to answer our questions the other day and was unhappy that we brought our used towels to the reception on Day 3 (4 people stayed in a cottage for 4 days, we thought it would be nice to bring those used towels to their staff -about 8-10 used towels).

    One of their staff was superb and helped us to sort a rental car problem out on the day we arrived. Breakfast were good and tasty.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    8.0
    good and cold ;-)
    • Leisure trip
    • Group
    • Superior Chalet (6 people) with Sauna
    • Stayed 4 nights

    the breakfast and generaly the food is not so good in Finland

    the chalets are nice

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Absolutely fantastic, staff incredibly helpful, we had an amazing time.
    • Leisure trip
    • Family with young children
    • Superior Chalet (5 people) with Sauna
    • Stayed 4 nights
    • Submitted from a mobile device

    The stair gate was at the top of the steep stairs, not to safe for my 2 year old. Nothing else, rest was fantastic.

    How welcoming it was, everything we needed and wanted.

    Stayed in November 2023

  • Reviewed: January 21, 2024

    7.0
    Great access to ski slopes; simple but comfortable accommodation
    • Leisure trip
    • Family with young children
    • Superior Chalet (5 people) with Sauna
    • Stayed 1 night

    The chalet was approx 200m from the reception area and you needed to cross a relatively busy road. This was a little tricky juggling luggage whilst helping children. No luggage assistance available.

    Chalets were spacious; nice sauna, comfortable beds; reception team helped booked us taxi to airport

    Stayed in December 2023

  • Reviewed: January 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Chalet with Sauna
    • Stayed 4 nights
    • Submitted from a mobile device

    We enjoyed our 5 days stay.. need a short walk from the reception area but our accommodation is near by the lake which we enjoyed the scenery and taking pictures.. we also have chance to see the ski resort just in front of the main lobby of the accommodation . Breakfast has lots of choices. Supermarket is preferably 5 minutes away and more accessible by car.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    Lovely location and great food
    • Leisure trip
    • Family with young children
    • Superior Chalet (5 people) with Sauna
    • Stayed 3 nights

    For the price, I found the chalets a little dated. They could benefit from a refresh of the decor and providing tea & coffee and a few welcome items would be expected at this price level, in my view. It would be more practical if there was a curtain between the living room and the adjoining sleeping area, to provide privacy. There was a very limited bus service nearby, as far as we could make out, so it would be better to have a hire car here as taxi's are very expensive in Rovaniemi.

    The main hotel lobby and restaurant area were very cosy and inviting with a lovely atmosphere. The breakfast was great with excellent choice and good quality food. We also ate from the evening snack menu and found it very good. The Winter Sauna was a great experience and we loved that it was located right next to the ski resort.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    Best location , close to aerport , city centre , skiing resorts and to the northern lights . We also has sauna and was p
    • Leisure trip
    • Family with young children
    • Standard Chalet (4 people) with Sauna
    • Stayed 4 nights
    • Submitted from a mobile device

    Mattress was too soft couldn’t fell comfortable and unable to sleep .

    Property was great , we have given chalet close to the reception it was great .

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    We adored our stay here. The children were able to sled right outside the front door.
    • Leisure trip
    • Family with young children
    • Superior Chalet (5 people) with Sauna
    • Stayed 3 nights
    • Submitted from a mobile device

    The stairs was very steep and steps very narrow so it was used with caution

    The chalets were beautifully kept and gave us the authentic finish feel that we were looking for.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    8.0
    Lovely accommodation and great location.
    • Leisure trip
    • Family with young children
    • Superior Chalet (6 people) with Sauna
    • Stayed 3 nights
    • Submitted from a mobile device

    Can’t say.

    Brill location. Beautiful cabins. Breakfast great. Food in general good. Definitely highly recommend. Stay again on return 👍

    Stayed in December 2023

  • Reviewed: January 7, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Chalet (4 people) with Sauna
    • Stayed 2 nights

    location e atmosfera fantastici panorama stupendo

    Stayed in January 2024

  • Reviewed: January 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Chalet (4 people) with Sauna
    • Stayed 3 nights
    • Submitted from a mobile device

    No tea bag in the room, to less fruits at breakfast

    Very nice and cosy, like in a story, a little been expensive, but worth.

    Stayed in November 2023

  • Reviewed: January 3, 2024

    8.0
    Such a wonderful experience staying at Lapland Chalets! Definitely a trip to be remembered. A great spot for skiing/
    • Leisure trip
    • Family with young children
    • Superior Chalet (6 people) with Sauna
    • Stayed 4 nights
    • Submitted from a mobile device

    Chalet a little outdated but everything was functioning, cosy and comfortable.

    Rustic chalet, very pretty property. Amazing buffet breakfast! Loved having a sauna in our chalet. Great snow boarding/skiing facilities, however, no clothes hire (you need to go into town) but they have ski and snowboard, boot hire. Easy to take taxi to Santa’s Village.

    Stayed in December 2023

Showing 1 - 25

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