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  5. Reviews of Radisson Blu Plaza Hotel, Helsinki

Reviews of Radisson Blu Plaza Hotel, Helsinki This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Mikonkatu 23, Kluuvi, 00100 Helsinki, Finland

#50 of 86 hotels in Helsinki

Guests' Choice

Review Score

Based on 1388 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    9.0
    Very relaxing. Everything I needed. Staff amazing
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location food. Staff

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Absolutely awesome and highly appreciated.
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The exact same menu of breakfast repeated everyday.

    The location , the facilities all were absolutely apt as one expects when travelling.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Ease of location

    Stayed in March 2024

  • Reviewed: April 17, 2024

    8.0
    Good trip, good hotel but expensive!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Thought it was expensive for what it was!

    Location and staff very friendly!

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Bathroom was very small and only a Bath with a small shower screen so when you had a shower the water went everywhere , also very difficult to get in and out of . The rest of the room is great !

    Great location in centre of town , Clean and very professional . Staff were very helpful Breakfast buffet was fantastic

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Memorable
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, comfortable, quiet, safe, affordable modern

    Stayed in February 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The service at breakfast on our first day was just not what you expect from a hotel like that. We were not even greeted with a good morning or welcome, it was just an: "what can i do for you?". Also our plates were not removed the entire hour (!!!) we had our breakfast. I counted 8 (!!!) plates stacked on our table which were not removed until we left the breakfast hall. We stacked them so the staff would see, but apparently no one felt responsible for our table. All other tables next to us were cleaned except for ours. I saw the two staff members just standing there playing on the smart phones and chatting to each other. Also the one making the omelette was never smiling. I asked her if she can make my fried egg very well done, it was not very well done, so I asked her if she can redo it, she did not seem happy about it. But at least the next day she already knew how I wanted my eggs. On the next day at the breakfast we finally reeived the service we were expecting. We were nicely greeted by another staff member, Anna, who offered us a vitamin shot, we were accompanied to the table and she asked if she could bring us coffee (even though everything was selfservice). She asked in between if we wanted anything else she could bring us, removed the plates immediately. Thats the kind of service I was expecting from the beginning.

    The location was great, just next to the central train station, everything was in walking distance for a city trip. The service at the reception was good. The room was big, the bed comfortable, the bathroom also big and had all necessities. Breakfast was very good, lots of variety.

    Stayed in April 2024

  • Reviewed: March 26, 2024

    8.0
    nice room, loved the business lounge, the breakfast, the location
    • Leisure trip
    • Couple
    • Executive Business Room with Sauna and lounge access
    • Stayed 4 nights

    we booked a room with sauna and it was rather challenging to find the correct way it works

    the location, the quality of the room, the breakfast

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was great

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lights in the cooridor

    Location, cleanliness

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Good stay with fair price
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The reseption was often without ant staff so it happened to me several times that I did not get service there; ones I would have purchased some snacks from the reseption bar but there was no body there. During my check-out the same thing so after waiting for a while I just left the room key there at the desk.

    The location is very good right next to the main railways station. The breakfast was amazing, I could have not wished for anything more. The rooms were large and clean, and there was a small gym included.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Receptionist upon our arrival was not kind to our taxi driver.

    Very good location, comfortable and nice room, very nice omelette for breakfast.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Separation of 'plaza lounge' and general lounge area - a bit unnecessary.

    Quiet but excellent location near the train station. Spacious and well appointed room. Nice sauna and gym facilities. Particularly liked the building structure, with its old world style, towers around internal courtyard.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    nothing

    Location

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Does what it says on the Radisson tin.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Lack of sympathy when we asked about cancelling the booking owing to the strike in Finland.

    It does what it says on the Radisson tin, comfortable accommodation in a safe and easy access location from the train station.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    9.0
    Always is a yes for a Radisson.Value for money
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    Nothing everything was fine

    Best location.Very clean room.The best breakfast every time and best coffee.The staff and facilities was nice.A value for money hotel.Radissons is always a choice for me

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    Perefect place to stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was outdated. I do not lime a shower in bath. It was very low, I could not stand under it (I am 1.99m). There was no curtain, so after a shower the whole bathroom is wet.

    The hotel is located central in the city centre. It is very quiet, the breakfast is great and the hotel is very representative.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    location. breakfasts

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Would stay again but hopefully the temperature can be better managed next time.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were too hot. Could not get temperature down to 22. Needed to open the window intermittently

    Location, decor, ambience, great breakfast and helpful staff.

    Stayed in January 2024

  • Reviewed: December 26, 2023

    7.0
    Comfortable & convenient stay near Helsinki train station.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mouldy bread at breakfast. Mould on side of bath in bathroom.

    Comfy bed. Friendly staff. Great Sauna. Free refreshments in lobby. Convenient location (near train station).

    Stayed in December 2023

  • Reviewed: December 24, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    The room was not very comfortable - beds were small, one of the windows didn't close properly - didn't feel like a Raddison property. Breakfast was really bad - very poor variety and the food didn't look freshly cooked.

    Clean and safe hotel.

    Stayed in November 2023

  • Reviewed: December 21, 2023

    7.0
    The staff were very friendly and helpful and location is great
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room service menu

    Centrally located to the facilities and the staff are amazing and helpful

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, breakfast.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small can of Coca-Cola was 5.9€ at hotel.

    Stayed in December 2023

Showing 1 - 25

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