We found the pillows uncomfortable, very light and lumpy, but that was a fairly minor issue. We were also surprised that there seemed to be no housekeeping. We stayed for five nights and during that time, there were no fresh towels, linen, bins emptied etc. However, to be fair, when we asked at reception for more toilet paper in the room, this was provided and I am sure that we could have requested fresh towels etc., and this would have been provided, however it was not a routine process.

The aparthotel was easy to find and was well located, very close to the bus stops that we needed. The room was very clean and had everything that we needed. Reception staff were friendly and helpful, they also spoke English. It was really useful to have the little kitchenette area, which had a two-ring hob, fridge, microwave, sink, coffee maker, cutlery and crockery. We had a good stay. The bed was large and the mattress was comfortable.

Stayed in April 2024

at their page, the room i booked included iron and hairdryer which were missing from the room. we had to ask for them but we never got the hairdryer even though we asked twice. They only give you 2 big towels and 2 small ones, if you need extra u pay. And the sheets dont get changed.

i like the location very close to bus stations, and the room was nice looking. i also like the kitchen had all the necessities in there.

Stayed in January 2024

The breakfast actually was poor. To be honest I have visited more than 30 countries in Europe, Asia, Africa and the breakfast here was one of the poorest. The stuff in the breakfast bar was very nice, but just variety of food wasn’t, there was no vegetables at all, fruits always were stale and so on. Also, water passes through shower cubicle walls and there wasn’t enough showers gel/shampoo in the room. Also the rooms are without room service, if You want that you have to pay extra so it was hard to understand how this place got 3 hotel stars without this kind of service included in the price of the stay. Overall the place is OK, but next time I would choose other.

A comfortable bed and plenty of pillows made it possible to enjoy a really good night's sleep. There was useful stuff in the kitchen, enough cutlery, cups, frying pan, pots, fridge, electric stove. Only the coffee machine didn’t worked. But overall it was good.

Stayed in November 2023

Faraway from Merton station

Clean and comfortable

Stayed in November 2023

I wish the room was cleaned in some days. The front desk staff should clearly brief the boarders about room cleaning schedule.

Everything went well.

Stayed in November 2023

Not serviced daily. A bit of a distance from metro. The location was not what i expected.

Clean, friendly staff,

Stayed in November 2023

The lighting was a bit dark. Also, in the shower there is no curtain, so the floor is always wet. That’s why it’s rather uncomfortable that cleaning isn’t very often, only once every 8 days. And there’s not enough towels.

The apartment was spacious (but not very large). It was wonderful to have a kitchen, although there was no kettle.

Stayed in November 2023

Sink was blocked. Thermostat was broken

Decent location and clean

Stayed in October 2023

If you plan to have a shower, just don’t. The water temperature keep changing all the time from burning hot to freezing cold. The shampoo container was empty. You have to clean the place and remove the rubbish. The staff was not very helpful. Also, the public transport in the area is not good at all.

It is good that you have a kitchen and is good for the price!

Stayed in September 2023

The shower was alwasy either Hot or Cold. The bathroom was dirty and the kitchen also. The bed was very Hard and we had diffulty sleeping there. The hotel also had a very dirty vibe to it. The Doors had bangs and marks on it and not very well painted.

The placement of the hotel was good and the staff was nice but did talk little english. There was aircondioning The hotel was ok for the little money we paid. But would we book again, no.

Stayed in September 2023

Location: 40 min by metro from the main attractions because the metro station is also 10-15 min walk away. Try to check the bus, it may be more convenient. The reception is not always responsive to requests. We had no shower gel and it wasn’t provided upon double request.

The studio was clean, big and quiet, didn’t hear any noise from the street. The air conditioning worked well, although was centrally regulated. Kitchen was well equipped, comfortable mattresses, pillows, new and functional shower. Shops and cheap cafes nearby.

Stayed in August 2023

Rooms only get serviced on stays of 8 nights or more!!! You're given 1 bath towel and 1 hand towel (per person, maybe) and they're thin and rough. Towel warmer did not work. Shower bar was not sturdy. Bathroom sink was slow to drain. Shower has half a door so water will get everywhere. There was no safe in the room.

Location was fine; quiet area, lots of restaurants nearby, two metro stations within 5-10 minute walk.

Stayed in August 2023

On first night one of the late night staff members seemed to dodge queries regarding AC not working in the room. At first, they said they will look into it asap, then when asked about it after few hours, the same staff member seemed to act like they didn't know what I was talking about. Probably the staff member was new or only for night duty as didn't see them much in the morning. In the morning, when asked about the issue to the morning staff member, they looked into and fixed the issue asap.

Room was clean, staff was nice, and location is good!

Stayed in July 2023

The hotel doesn’t offer typical hotel service: room cleaning. You have to clean your room, the bed is not made, the towels are not changed, you have to ask for toilet paper…it’s actually an Airbnb with breakfast. The shower drain was clogged, so the bathroom was sunk. And the shower is only one door sided, so it’s half opened when you shower

The staff was helpfull.

Stayed in July 2023

Our door didn't lock properly, we had a different door then the rest of the hallway. Our safe in the closet also didn't open, and when I called the communication/translation was a bit hard. Then the person who was able to fix it couldn't come until a day after.

I liked the 24/h service and the beds were comfortable. big bathroom, enough towels to use. Staff was friendly and the stay was calm and nice in general.

Stayed in May 2023

Room was quite warm and the aircon didn't seem to work properly.

Room was very clean, and plenty of towels provided.

Stayed in June 2023

No house keeping service during our stay there for 3 days, and no room cleaning and towels change etc.

Location and the neighbourhood is quite good.

Stayed in May 2023

I like it and the location was good. The stuff was good too and helpful.

Stayed in May 2023

It was further from the city centre than expected so travel time on the metro took out a large part of our day. Also the metro trains were extremely crowded and cramped. The old Clichy hotel was closer to the centre. One Of the reception staff was not so good with the English language and he seemed rather unwilling to assist us, but all the others were efficient and helpful.

Staff always available and most were very responsive. On the whole their English skills were good. There was an excellent seafood restaurant just across the road called Marina.

Stayed in May 2023

on check out day before our check out time, a cleaner Bardged into our room whilst we were still packing up.

modern feel and very clean

Stayed in May 2023

It needs to be a bit cleaner, the doors on the way to the elevator need paint. Towels need to be replaced, it has been used for years & the quality became so bad. Quality of shampoo is really bad, no shampoo can be used for hands, body shower gel & hair at the same time. TV is all in French, we need some channels in Englich, like news, sports & movies Thank you

Location is Perfect for me as my business is located in Clichy. Metro stations & RER are so close, 5 minuets walk. Many restaurants in the area Staff are nice Rooms are well equipped Wi-Fi is very good

Stayed in May 2023

An old type of coffee machine, which is impossible to use. The hairdryer was not in the room.

The room was clean; the location 100% fulfilled my needs; a lot of places where to eat. Safe area.

Stayed in May 2023

Door code Quiet inside

Stayed in May 2023

No bidet in the toilet

Stayed in April 2023