140 Les Champs de La Plagne, 74110 Morzine, France
#18 of 32 hotels in Morzine
Guests' ChoiceBased on 77 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
9.5
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 15, 2024
Colin
United KingdomGreat location to main ski lifts and good discount with local ski shop - 20% off ski rental Very central to bars and restaurants
Stayed in March 2024
Reviewed: March 13, 2024
Louise
United KingdomVery hard beds
Great location and ski storage
Stayed in March 2024
Reviewed: February 23, 2024
Neil
United KingdomLack of hot water for the shower
Friendly staff, good breakfast, and close to Super Morzine
Stayed in February 2024
Reviewed: February 23, 2024
Johnston
United KingdomNothing, everything was as described and great value.
Excellent pool and jacuzzi. Ideal location for bubbles in either direction for skiing.
Stayed in February 2024
Reviewed: February 18, 2024
Mark
United KingdomFantastic warm swimming pool and a hot tub, Lovely breakf and a few minutes walk to the super malls in lift. My 3rd stay here.
Stayed in February 2024
Reviewed: February 16, 2024
Dominic
United KingdomLocation was superb for central Morzine, and ski lift access. The pool and jacuzzi were very warm and clean. A welcome finish to a day on the mountain.
Stayed in February 2024
Reviewed: February 11, 2024
Sarah
United KingdomGreat variety for breakfast, hotel extremely clean. Room very comfortable, the pool and hot tub amazing after a day skiing.
Stayed in February 2024
Reviewed: February 9, 2024
Thomas
United KingdomNo complaints.
Friendly staff, who were helpful. Lovely swimming pool and jacuzzi. Welcoming place.
Stayed in February 2024
Reviewed: January 6, 2024
Sandra
United KingdomBigger towels please. But everything else was lovely. Perhaps the ability to have complimentary tea/coffee in the afternoon before bar opens as non offered in the bedroom. And some racks for the ski’s. These are just little points that might help. 😊
Warm and very friendly, excellent breakfast. Lovely pool & Jacuzzi, just what is required after a long day on the slopes. Great heated storage for wet coats and damp snow boots.
Stayed in January 2024
Reviewed: December 21, 2023
Sarah3
United KingdomOur bed was a little hard for me, however, lovely room with shower and balcony.
Loved the staff, location and pool and hot tub. Loved breakfast too. Fab holiday. Would definitely recommend it.
Stayed in December 2023
Reviewed: September 7, 2023
Ollie
United KingdomRooms were very hot at night, and had to leave the windows open. Beds weren't overly comfy, however very clean and cosy!
Great for a solo mountain bike trip. Staff were great, and very helpful. Secure, easy access bike storage and only 5 minutes from lifts and restaurants. Luggage storage and shower facilities were a massive bonus, allowing for a morning checkout and a day's riding before departing for the airport.
Stayed in September 2023
Reviewed: July 3, 2023
Nicolas
SwitzerlandNothing to declare
All the hotel team is amazing, they understand your needs relative to the goal of your stay. I was there for a sport competition (spartan race) and they was able to adapt the breakfast schedule. Also the team prepared special menu for the athlete.
Stayed in July 2023
Reviewed: March 26, 2023
Sarah3
United KingdomAll fab
Lovely friendly staff. Loved the warm pool and jacuzzi. Fab after a day skiing.
Stayed in March 2023
Reviewed: March 18, 2023
Paul
United KingdomNothing!
Fantastic staff. They were all amazing. Breakfast was perfect. Freshly squeezed orange juice was awesome! Room was perfect - great shower, beds were comfy. Dinner in the restaurant was 10/10 We will defiantly return back here. Pool was nice!
Stayed in March 2023
Reviewed: March 11, 2023
Denis
United KingdomThe room decs were a little tired BUT very clean and plenty of storage space which can be an issue on ski hols in particular. We booked very late and perhaps got one of the lesser rooms with no or limited view, although there was access onto a shared terrace.
Staff were all very friendly and helpful. Good position near town and not too far to walk down to ski lifts. A great help was being able to book lift passes at reception. We were there on half board plan and enjoyed a very good buffet breakfast and evening meals and service were excellent.
Stayed in March 2023
Reviewed: March 10, 2023
Paul
United Kingdomgreat location and excellent food swimming pool was a bonus
Stayed in March 2023
Reviewed: February 28, 2023
David
United Kingdomhonestly, nothing. rooms are simple, chalet style but adds to the charm
family run, great breakfast, pool and jacuzzi
Stayed in February 2023
Reviewed: February 25, 2023
Elizabeth
United KingdomThis is tough - but the family room was a tight squeeze with all our gear and the hotel was so warm we had to leave our balcony door open whenever we were in the room. Not a terrible problem to have obviously, and pretty standard for ski hotels. The bar area is small compared to other places I have stayed and not open til later on, so we tended to go our to Morzine after skiing for a post-ski vin chaud. All of these small issues do not detract from the massive positives of the hotel. For travellers with children with a limited palate, the kid's menu is quite limited with chicken nuggets or burgers - personally I liked this as after the first day my daughter was forced to broaden her horizons which she really enjoyed.
This is such a gem of a hotel. The staff are lovely, the location is really great for skiing (the Super-Morzine bubble is a short walk and from there there is a bus or a little train to the Pleney lift from there!). The food is outstanding - such good quality for a little hotel the pool and hot tub after skiing is just perfect. The set menu is awesome - my daughter had scallops pretty much everyday - and the carbonara is outstanding! There are specials for entree, main course and fish course every day!! The menu included duck, veal and venison! The salads were fresh and generous. The 3 courses include a choice of fabulous desserts or a massive cheese board! The wine list is lengthy and the lovely waitresses keep your table topped with water the whole way through the meal. The rooms are clean and the storage is really good, certainly enough for 3 people plus kit - our room also had a large balcony with a lovely view of the run down to the Pleney lift. The bathroom was small and the water pressure was fine (sometimes a problem in Alpine resorts) I had booked a different hotel originally and then changed to this based on location and I am so happy that we did. The owners are always around, and were super helpful with my questions over email when I was planning the trip. We hired our skis from Skiset Carabou2 which is at very close and also near the SuperMorzine gondola where there is a boot room which we used rather than the boot room in the hotel so I can't comment on that. If we return to Morzine then we will definitely try to get back to Alpen Roc. The ski area was in poor nick due to the lack of snow but because its so huge we always found somewhere to ski, even if we gave up earlier than we would ordinarily do - it was great to come back to such a homely hotel for a dip and a snooze before dinner. I noticed that there were lots of Tesla charging stations - not sure whether they are for guests or not, but they might be worth asking if you have one?
Stayed in February 2023
Reviewed: February 14, 2023
Robert
United KingdomN/A
Very helpful staff and v.nice Hotel
Stayed in January 2023
Reviewed: January 11, 2023
Jonathan
United KingdomGreat location, nice staff
Stayed in January 2023
Reviewed: August 24, 2022
Hana
Czech Republicperfect quiet location nice restaurant
Stayed in August 2022
Reviewed: August 22, 2022
Carolyn
SwitzerlandNothing
Thank you to the team for the friendly welcome! We appreciated the quietness, swimming pool and easiness of getting a coffee first thing after a long night out ;)
Stayed in August 2022
Reviewed: April 15, 2022
Chris
United KingdomGood location although peaceful too.
Stayed in April 2022
Reviewed: March 5, 2022
Daria
RussiaFood, staff, help and friendly atmosphere
Stayed in February 2022
Paris, France
Fez, Morocco
Prince Frederick, USA
Bela Crkva, Serbia
Kilgore, USA
Ulcinj, Montenegro
Inverness, UK
Alberobello, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content