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79 Avenue du Mont Blanc BP 135, Chamonix City Centre, 74400 Chamonix-Mont-Blanc, France
9 August 2015
눉It is tired and needs renovation / refurbishment. Much of the hotel was designed for uses that are not there any more. E.g. the area near reception - bar / pool / lounge area has been probably been popular in the past but now seems very neglected.
눇The breakfast was good, if a little disorganised - we had to find someone to tell them our room number, my wife had trouble finding a full coffee jug, even after asking staff. The staff were very friendly. I can see that the rooms on the mountain side would have great views but as we were on the other side ours was average.
4 August 2015
눉upon arrival I noticed a fility smell which was coming from the toilets in the communal area by the bar, bear in mind the toilets are a level below you have got take steps down to it the stenge of urine was horrible. yes this is a 3* and I do enjoy my 5* + luxury but i was on a walking trip I had lodge with 30+ people at mountain refuges and im telling you th was better that service of than alpina! I would give Alpina a 1+* and 2 with some improvements. the hotel does kill the feel and culture of the chamonix valley, chomonix is beautiful if you are going there you need to feel its worth Alpina will give you the feeling of being in a really cheap hotel in birmingham, uk! really not worth it I had pre paid for my room as a late booking, I was asked why I had bokked a superior room and asked for a double bed, when I was single person, to be honest I would of rather saved a few quid but I had no choice that was the only option, but hey what was the guys issue I am paying for it!! horrible customer service.... noisy at night like with rowdy drunken teenagers outside the bars. my room the flush didnt work, the curtains didnt pull fully, there was noise and light from outside all night. I was in a balcony room, the french doors to the balcony was damaged, open of the door had a big heavy stopper against it and a table, I guess to stop it from opening! if you book this in the winter for ski season you will get draft. over all I would advice if you want a budget hotel book a family run 2* you will get a better service then alpina. late check in at 4pm!!
눇this is very central, so its great for that , I booked this towards the end of trip after spending some time in geneva and mount blanc tour. just to spend some more time in chominix and have a spacious room to my self I totally regretted booking this upon arrival. my room was spacious, this was a superior room tho and after lodging for like 2 weeks I wanted some space.
8 August 2015
눉Safe would not work, no technician available to make repairs!! Room was dated and in poor condition. No balcony and view from window was the back yard. Believe I was given a poor room as I was a single traveller, which should not effect choice or comfort. Too many dogs allowed in the rooms.
눇Location was excellent. Nice bar area. Upper floor restaurant had great views. Clean room.
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