24 boulevard marcel dassault, 64200 Biarritz, France
#44 of 55 hotels in Biarritz
Guests' ChoiceBased on 282 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
7.9
Facilities
7.8
Staff
8.9
Value for money
7.7
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 12, 2023
Manu
Franceconfortable el
Stayed in November 2023
Reviewed: November 10, 2023
Anna
United KingdomDistance - this is misleading on the website as it is definitely not 5 miles. However, you can get a bus from the airport to the city centre.
Good value for money. Reception waa helpful
Stayed in October 2023
Reviewed: October 13, 2023
David
United KingdomRestaurant not open meant we had to order in Pizzas
Very friendly and welcoming staff in a great location for our onwards journey
Stayed in October 2023
Reviewed: October 11, 2023
Elena
United KingdomNot many international channels on TV
We had stayed at this hotel before and the experience was great again. Very close to the airport (5 mins walk) and bus stops to the centre and to other nearby towns. The room is a bit small but the bed is comfy and the bathroom is clean and works well. Breakfast is fantastic and starts very early to facilitate early travelling. Staff were very nice and attentive and they let us check in a bit earlier than normal hours. We recommend 100% and will come back for sure
Stayed in August 2023
Reviewed: October 11, 2023
Peggy
United States of AmericaThe room was adequate for our short stay. The dinner and breakfast was excellent as was the service. The location to the airport and bus station was perfect.
Stayed in October 2023
Reviewed: October 8, 2023
Allan
New ZealandN/A
The room was excellent, staff were very helpful, and the hotel was very close to the airport. The hotel was very helpful with a double booking issue. Thank you.
Stayed in October 2023
Reviewed: October 4, 2023
Steve
United KingdomSom traffic noise
Dog friendly. Easy access and good value restaurant
Stayed in October 2023
Reviewed: October 3, 2023
James
United KingdomNear a busy road, air quality bad. Google maps took me to a vets clinic at the previous roundabout, fortunately a nurse directed me.
Had fairly low expectations, but hotel was fine for a quick overnight stop, adjacent restaurant ok but expensive. Was able to park near to the room. hotel style most like an American motel.
Stayed in September 2023
Reviewed: October 3, 2023
Mtul
IrelandThe hotel has NO LIFT - I wasn't aware of that when we booked and we were on the 2nd floor. The accommodation is in a separate building beside the reception/restaurant area so we were walking up an exterior staircase to get to the room. The room listed 2 english language channels but they weren't accessible & reception staff couldn't help. There was a small step into the room which wasn't obvious nor was there a warning outside about it. I tripped twice going in & out. There is a mention of public transport into Biarritz but it is virtually non existent.
The room was clean & comfortable. The staff were generally nice. It was not too expensive.
Stayed in September 2023
Reviewed: October 2, 2023
Raphael
BelgiumEV charging was not compatible with major networks. Need to create a specific account & send credit card to it.
the breakfast was great
Stayed in October 2023
Reviewed: September 30, 2023
Garry
United KingdomNice clean property, kettle in the room! Very close to the airport but quiet.
Stayed in September 2023
Reviewed: September 24, 2023
Martin
United KingdomBathroom needs upgrading towels worn
Location good bed easy parking great staff
Stayed in September 2023
Reviewed: September 23, 2023
Anette
SwedenThe breakfast wasn’t worth the money.
The location is perfect if you want to be near the Biaritz Airport.
Stayed in September 2023
Reviewed: September 21, 2023
Michael
United KingdomNo particular problems.
My room and the bed and bedding in particular were very comfortable. The hotel is also very close to the terminal of Biarritz Airport, no more than a six or seven minute walk. Very convenient for staying close to the airport the night before an early flight. The bar and restaurant (plus outdoor terrace) are also attractive and comfortable.
Stayed in September 2023
Reviewed: September 17, 2023
Maria
SwitzerlandNot much more in the surroundings as shops, restaurants, etc
Available for last minute booking and was conveniently close to the airport yet accessible by bus to city center, friendly staff
Stayed in August 2023
Reviewed: September 15, 2023
Shane
United KingdomPrice and the room location
Breakfast was great!
Stayed in September 2023
Reviewed: September 12, 2023
Hugh
United States of AmericaBed uncomfortable. Access to airport and bus stop cordoned of by green wire fence, making it longer to walk to and from airport/bus stop.
Location to bus and rental car.
Stayed in September 2023
Reviewed: September 4, 2023
Pushpa
United KingdomBit too expensive for not that many facilities.
Close to the airport and compact, comfortable rooms.
Stayed in September 2023
Reviewed: September 2, 2023
Jonathan
IrelandRoom was a bit small, but its not the Ritz, so you get what you pay for.
Right across the road from the airport, and 24hr reception, so if you are flying in late, or leaving early, its ideal.
Stayed in September 2023
Reviewed: August 31, 2023
Gill
IrelandA little like chalets but very clean
Stayed in August 2023
Reviewed: August 30, 2023
Hannah
New ZealandLocation to airport and motorway.
Stayed in August 2023
Reviewed: August 29, 2023
Kirsty
United KingdomNo restaurant for 2 out of the 3 nights we stayed. Not aware of this until checked in. This was the whole reason for booking this particular hotel as not many places in France have facilities for evening meals.
Comfortable beds.
Stayed in August 2023
Reviewed: August 26, 2023
Chris
CanadaLocated within steps of the Airport and on transit routes to local area attractions.
Stayed in August 2023
Reviewed: August 3, 2023
Julie
United KingdomThe hotel is so convenient to access both the airport and the local bus into Biarritz. The staff were both friendly and accommodating to our requests.
Stayed in August 2023
Arabba, Italy
London, UK
Pigeon Forge, USA
Mühlbach am Hochkönig, Austria
Mumbai, India
Windermere, UK
Oliena, Italy
Kottenborn, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content