Choose your preferred language. We speak English (US) and 42 other languages.
36 Allée Eric Chabeur , 13th arr., 75013 Paris, France
April 10, 2016
April 5, 2016
눉RECEPTION WAS CLOSED AND WE COULD NOT GET IN! We booked for 3 nights including parking indicating the we would be arriving between 8 and 9 pm on Wednesday 30th March. We arrived at 8.05 in the evening after a very long and difficult journey negotiating Paris traffic. We had to leave the car at the barrier (parked illegally as there was no parking nearby). Reception was shut and there was a notice saying that it closes at 8pm! There was no way into the building. We tried many times phoning the out of hours number (on different phones) but there was NO ANSWER. We were exhausted and had nowhere to go. Eventually we knocked up an aunt of 96 who lived alone in a different part of the city. The following day, we returned and were told that the keys had been left somewhere for us but they had FORGOTTEN to let us know where! This was supposed to have been a celebration of my husband's 70th birthday but it turned out to be a NIGHTMARE! Apparently the reception is also closed on Saturdays and Sunday! When you first arrive, there is nowhere to leave your car while you check in - apart from illegally on the pavement outside.
눇The room was very nice and looked new.
April 6, 2016
눉Reception is closed after 20 and on weekeds. You can get access to the objcect after that but you'll need to get the access codes to the main doors and the safe where keys are kept. Unfortunately the hotel doesn't send any email about this.You need to call them first. In case of emergency there are security guys all night who can help. I had a small adventure because someone took the key assigned to me and I needed to wait more than hour to get the situation solved but I got reimbursment for 1 night.
눇Very nice and helpful staff, good location, very spacy, clean and well equipped rooms, WiFi in the room (according to the site it states that WiFi is only in public places but it's also available in the rooms), breakfasts are good and constanly refilled, small but pretty nice gym at place, luggage room free of charge.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.