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3 Rue de Paris, 59026 Lille, France
14 August 2016
눉Breakfirst was somewhat expensive but is not necessary take at the hotel given the many good cafes nearby
눇Beautiful and elegant Hotel .The floor to ceiling windows of the room overlooked the grand historic square The staff were extremely patient went out of their way to be helpful
21 July 2016
눉The lift briefly broke down but was quickly mended.
눇The hotel is very comfortable and grand without being unfriendly. They supplied us with a bed for our six year old daughter with no extra charge and initially allocated us a lovely room overlooking the square. The only problem with the room was that one of the two huge windows did not have a blackout curtain so we were afraid that the light would wake our daughter early. We asked about a blackout curtain and they moved us to an adjacent even nicer room with even more of a view over the square. This involved moving the bed but they did this with no complaint and no fuss. The staff were friendly throughout (we had a problem with a cancelled eurostar train and they were helpful, sympathetic and practical in the extreme. The breakfasts are generous and not expensive and the decor is plush, well maintained and very grand. The air conditioning is very effective (it was extremely hot when we stayed but the room was comfortably cool. I cannot praise this hotel too much. We attend the ceremony at Fromelles every year and we always stay here. The hotel is right in the centre but not noisy and is convenient for everything.
25 July 2016
눇Central location of hotel was excellent. Reception staff were very helpful in phoning to make a restaurant booking for us (as some of our party had special dietary needs) and provided us with information on the Metro and getting around in general. Other staff were all very friendly too.
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