Difficult to find

All ok

Stayed in March 2024

N/A

N/A

Stayed in December 2023

Dinner was outstanding and the overall experience much better than expected.

Stayed in October 2023

Very friendly staff

Stayed in October 2023

Nothing providing you realise this is a chain hotel.

This is what it is a chain hotel which was an excellent stopover on our cycling trip.

Stayed in July 2023

I have found the location of the hotel very difficult to find as a pedestrian because names of roads from RER Cergy-Préfecture not clearly indicated nor is the hotel signposted from there.

Spacious bedroom and bsthroom. Lovely large garden where to relax. Was welcomed at times of heatwave. Friendly and helpful members of staff. Excellent choice for breakfast.

Stayed in July 2023

couldn’t use the phone

rooms clean, comfortable bed

Stayed in May 2023

nice small room and staff was helpful

Stayed in February 2023

rude neighbours having party till 6:00 am, it was horrible night. reception was out of controll the situation.

I got all what I needed from hotel located nearby motorway.

Stayed in February 2023

no lift service- hard to go to top floor, breakfast - not worth for money compare the UK English breakfast location - Most of the restaurant are Japanese near that’s area

clean, Staff - great service from Abdul, he was very helpful.

Stayed in December 2022

friendly employee s and service.

Stayed in November 2022

Dinner is too expensive, too less choice for breakfast, room is too small.

Only the location as it is close to my destination.

Stayed in September 2022

It has seen better times. The entire hotel needs renovation. Rooms are small, bathrooms are ok. Carpet old and worn out and that gives a feeling of lack of cleaning, even if they do clean daily. It is hard to say not worth the money these days, as prices exploded everywhere.

The hotel is located in the industrial area of Pontoise , kind of quiet but far from city centre. The main advantage is that it has a free parking. It's acceptable for transit ( 45 km to Beauvais and 40 to Paris) but that's about all........

Stayed in October 2022

It was not so easy to get the right invoice. 5 phones to get to correct one.

Stayed in September 2022

Good location, close to motorway, ideal for our trip through France.

Stayed in September 2022

the toilet didn’t flush well difficult to find no food available Saturday night

clean and had what we needed for one night

Stayed in September 2022

the rooms tend to get very warm. there’s no airco, which is not a problem, but a fan would certainly be advisable. we brought our own, so for us the stay was nice.

very friendly and helpful staff. good location to stay, e.g.: bus/train/subway station very close by. rooms were just what you needed for 2 persons. good diner and breakfast options, enough parking space.

Stayed in July 2022

Food the first night was just warm. Didnt try it again. Not a lot for the price. Found a bed bug on the headboard the last morning. The receptionist said it was because they have plants around them. 🙄 Port Cergy is worth a walk nice to sit outside for something to eat. Easy to catch train to Paris, we walked but bus is only 2 euros each way the number 30 its only 20 min walk away.

Nice beer garden cheap and basic rooms. Staff are quite helpful. On an industrial estate some noise. No air con can get warm in the rooms

Stayed in June 2022

The rooms were cold very small. The light in room is very bad. And for the price is not worthy

Stayed in October 2023

Terrible

Terrible

Stayed in August 2023

The room is basic but very comfortable and rather big. At first sight, in the dark, it seemed like the location was very industrial but in the morning it proved much nicer than expected.

I arrived at midnight and the instructions to access the hotel and use the automated check in machine were easy to follow and the process smooth. Breakfast and dinner at the restaurant were great, much better than expected, as well as the overall atmosphere of the hotel. The location is easy to access both on foot and by car.

Stayed in October 2023

The hotel is not very personably run and feels a little cattle herding style, maybe reflected in the price. The rooms - we booked 3- were incredibly hot when we visited in August 23 with no airconditioner and only 1 room had a fan (reception had run out of fans when we requested. The 1 fan was very loud). The buffet food was not very fresh especially the salad / hams and fruit. There was a coffee machine next to it, but when some of us took a coffee they were approached overly assertively to say that that was ‘for breakfast’ and out of bounds. The hotel does take your card details prior and you can cancel before 6 pm on the day which is good. If you don’t you naturally owe them the cost of the night but NB! Booking.com does not take this automatically- you are meant to pay the next day on checkout as opposed to some hotels. Your card details are apparently taken for a €300 cleaning deposit if you smoke- and you have the opportunity to donate €1 to a fund of their choice “if you don’t clean your room before you leave”- which we found a bit bewildering.

The location was easily accessible and private parking was good for our trailer. The reception area and buffet were easy on the eye and looked welcoming. The dinner buffet was convenient- but not very fresh. Subsequently we skipped breakfast. The rooms were tidy and clean. It was convenient for our quick on the go trip to Calais from the South of France, but we didn’t get a good night of sleep.

Stayed in August 2023

WIFi speed was awful, around 50kbit/s, room furniture was very old. Breakfast with low level of choise.

Stayed in February 2023

the room was cold when I arrived and only had 1 tiny heater

Stayed in December 2022