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Reviews of Best Western Hôtel Grand Parc Marne La Vallée 3 stars

Route de la Ferme du Pavillon, 77600 Chanteloup-en-Brie, France

#11 of 11 hotels in Chanteloup-en-Brie

Guests' Choice

Review score

Based on 548 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 21 March 2024

    9.0
    Can be better!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is far away from RER, very weak water pressure in the shower, breakfast 15 € and very poor.

    The coffee was very good , the bed was very comfortable, free parking.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    enjoyable and relaxed
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed and Bunk Beds
    • Stayed 4 nights

    Over priced breakfast for a 14 year old who doesn't eat much!

    Good Parking, Children liked bird theme.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were lumpy so used spare duvet as a pillow instead. Weird sewage smell from bathroom.

    Good facilities including bar and pool. Staff were very friendly. Rooms were a good size with a double bed and a bunk bed. Only a 15 minute drive from Disney and in a quiet location. Cute budgies in reception.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    7.0
    Fine for a one night no-thrills stay en route to Disneyland but I wouldn’t spend my whole vacation.
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed and Bunk Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel itself is very basic. We booked this over cheaper alternatives because of the spa area only to find that this needs to be reserved in advance, closes at 7pm and isn’t included in the cost of the room. Perhaps I missed this on the listing description as I was surprised and disappointed by this.

    The staff member on the desk was really friendly and helpful and happily recommended some nearby restaurants so we could get some dinner.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Comfortable and Convenient
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Well kept and clean, 24/7 Reception, Staff communicated well in English,

    Stayed in February 2024

  • Reviewed: 10 February 2024

    7.0
    Good
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    Fantastic restaurant, Le 10 Vins, across the road. I travel a lot, and this was one of the best ever, recommended by the front desk.

    Stayed in February 2024

  • Reviewed: 5 January 2024

    8.0
    Comfy stay near Disney
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable room. Got a late checkout without charge which was great. Staff were lovely :)

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    Short trips only
    • Leisure trip
    • Family with young children
    • Triple Room with Three Single Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Quite small rooms for 3 pax. Besides the 3 beds, there is not enough space for luggage, so your stuff ends up directly on the floor. No very comfortable. There is a jacuzzi and sauna on site, though they are quite small and expensive for what is worth.

    Relatively close to Disney Land Paris, but you still need a car for transportation. Large reception area, which also includes the dining room. Though they only serve breakfast, you can still use the dinner for other meals. They are kind enough to provide you with plats and cutlery if needed. Very friendly stuff.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Overall stay was recommendable to tourist for budget but nice place to stay
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed, Bunk Bed and One Single Bed
    • Stayed 2 nights
    • Submitted via mobile

    The only thing my son notice is an insect on the ceiling that made him awake all night.

    The place is far from the central part of Paris but was accessible with bus 22 and metro RER A. But if your purpose is going to Disneyland it is very near to this place.The staff were nice and courteous. And the place was quiet. There was a supermarket nearby and some fastfood were you can go in late hours.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    7.0
    Great location for Disney, great family room, breakfast fantastic. Night staff poor.
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed, Bunk Bed and Two Single Beds
    • Stayed 2 nights

    Night staff: On arrival, stood at counter for up to 10 minutes as one member of staff counted money. She stated that she was unable to check us in and her colleague would do so when she returned to desk. She then ignored us until colleague returned. After we checked in we went down to the bar for a drink. Only one member of staff was on duty and she was checking people into hotel so we waited. Once people had been checked in we asked could we be served. Staff member informed us that she had some things to finish first and she would serve us then. After waiting a further 5 minutes (20 minutes in total) we left. Very disappointing customer service. Night staff should take a lesson from the morning staff who could not have been more helpful and attentive.

    Breakfast: Morning staff were incredibly helpful and attentive and breakfast was fantastic. Children loved the pancakes and there was a huge variety of items. Great fuel for a busy day ahead! Location: Ideal for Disney

    Stayed in December 2023

  • Reviewed: 2 December 2023

    8.0
    Good, clean, nice hotel.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a little noisy at night. Sounded like the washing machines were on all night.

    Nice staff. Great location when you’re visiting Disneyland. Clean rooms.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    7.0
    Good
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small family room, noise, thin walls,

    -

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    Very happy 😆
    • Leisure trip
    • Family with young children
    • Triple Room with Queen and Single Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds was not uncomfortable but not great

    Lovely hotel. Staff member was so helpful

    Stayed in November 2023

  • Reviewed: 27 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room with Queen and Single Bed - Non-Smoking
    • Stayed 1 night

    Card for payment were not able to use at the hotel. The card I tried were used at Disney without any problem and also ok at the other restranunt next day

    Good location near to Disney

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Very good
    • People with friends
    • Triple Room with Queen and Single Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shower pressure!

    Friendly and helpful staff. Hotel was perfect for our needs

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Excellent hotel. Highly recommended
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed, Bunk Bed and Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean and modern, the family room had loads of space and a massive queen bed. Only 10 mins from Disney also

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Very enjoyable.
    • Leisure trip
    • Family with young children
    • Triple Room with Queen and Single Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean and friendly with great parking.

    Location for Disney and trains to Paris

    Stayed in November 2023

  • Reviewed: 28 October 2023

    7.0
    Perfect for what we needed
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed and Bunk Beds
    • Stayed 1 night
    • Submitted via mobile

    Room sizes

    First night was in a small family room which was far too small to be a family room as you couldn’t walk around it. Second night was in much bigger room which had more space and a comfy bed. If both nights had been in second room it would have been perfect

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Perfect.
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed and Bunk Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was small, but ideal for our one night stay.

    Beautiful bar and lobby area. Room was perfect for the one night stay. Would have been a little too small for more nights but ideal for one.

    Stayed in August 2023

  • Reviewed: 25 October 2023

    8.0
    Very friendly staff, lovely clean and big room.
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed, Bunk Bed and Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    They don’t serve any food in the evening

    Big rooms well equipped

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Queen and Single Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great selection

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    We couldn't turn on the air conditioning, so the room was hot and stuffy.

    The quiet location, near Disneyland

    Stayed in October 2023

  • Reviewed: 22 September 2023

    9.0
    Great hotel for family trip!
    • Family with young children
    • Family Room with One Double Bed and Bunk Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Great facilities and nice staff!

    Stayed in September 2023

  • Reviewed: 1 September 2023

    9.0
    The perfect family rooms!
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed, Bunk Bed and Two Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Our family is two adults and four children. The kids sleep best when each has his own bed and the family room at this hotel was the best set up we’ve ever had for a family room. There was a set of bunk beds in addition to two twins, plus the queen bed. Each bed had a tiny wall-mount spot light lamp so a kid could read or stay up without the light disturbing others. We’ve really never seen this set up anywhere in the US. To get five beds it’s always an uncomfortable hide-a-bed or roll-a-way brought in and blocking everything. This really was ideal and if I could find this hotel room in every city we travel to I’d be so happy. Thank you for getting a room for a family of six totally perfect!

    Stayed in August 2023

Showing 1 – 25

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